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Air India Complaints. Most Recent Complaints & Suggestions About Products & Services By Consumers from Across India and Abroad

consumer complaints
Complaint ID: 28629 2011-11-09 Consumer Name: N Kiran

I travelled from Srinagar to Bangalore via Delhi on 8th Nov. I travelled in AI 822 from Srinagar to Delhi & AI 504 from Delhi to Bangalore. I was on shock that There was one bag missing when I was claiming bags in Bangalore. I lodged a compla......


 
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Complaint ID: 28435 2011-11-08 Consumer Name: Paul K Vincent

On 4/11/11, I had enquired in toll free No.18001801407 for flights concessional rate (for Indian Armed Forces)for the flight No.AI 851 from Delhi to Pune for journey on 5/11/11 and I was informed by the customer support executive that Rs.4434 is the ......


 
Complaint ID: 28422 2011-11-07 Consumer Name: LAKSHMI NARAYANAN POTTY

Dear sir, I wish to inform you that, I have booked one Air Ticket through AIR INDIA - Online on 27th July, 2011 ( 27 -07 -2011) COCHIN - TO MUMBAI to travel on 29 / 07 / 2011. But unfortunately, I could not travel on such date, due to my heal......


 
Complaint ID: 27417 2011-10-21 Consumer Name: Deepa Choudhary

I am writing this email to share my first and might be the last experience with Airlines services in India. I booked the ticket as attached below from Mumbai to Ranchi today 22 October 2011. It was my first experience by flying from Aeroplane. PNR ......


 
Complaint ID: 27185 2011-10-18 Consumer Name: Sayar Karmakar

I had a transfer flight from tor-del to del-kol.There wasnt any instruction on where should i go and my immigration was completed in delhi itself but I didnt get my luggage there.Lot of harrasment to manage a doms tickt. Also, was given a window sea......


 
Complaint ID: 27124 2011-10-17 Consumer Name: Dr. Jaya S. Tyagi

Ref: Flight AI 890, Date 15 October 2011, Seat 13D I flew as per above details and wish to register my complaint regarding the terrible service I experienced. 1. I was not served a meal because they \'had run out on vegetarian meals\'. As I am a ......


 
Complaint ID: 27093 2011-10-17 Consumer Name: Sandeep Gupta

Hi, I was travelling from Toronto to New Delhi on Sept 30, 2011 by AI 188. It was a horrible day in my life as I received the worst service in my life. AI flight staff never helped me to put my cabin baggage instead they asked me to find a p......


 
Complaint ID: 27018 2011-10-16 Consumer Name: Kedar Degwekar

My 14 yrs old son is in the flight no AI 138 which started today early morning by 2.25 hrs and was supposed To reach London Heathrow ( LHR )airport by 7.30 AM local time. But due to the fog at the LHR the flight diverted To London Gatwick airport ......


 
Complaint ID: 26913 2011-10-14 Consumer Name: robin koshy mathew

file ref: shajai11341 baggage did not arrive along with me on 8th oct. it was found to be in amritsar, they still have not sent it.......


 
Complaint ID: 26809 2011-10-13 Consumer Name: Dominic Johnson

Whoever you are, i know this will not matter to you as you are an Indian and money is the most important thing for you. On the 1st of Oct, United Airlines booked the 11(Me and my team) of us by AIR INDIA to travel from Chicago to Hyderabad. On 2nd wh......


 
Complaint ID: 26293 2011-10-06 Consumer Name: Nigel Fernandes

I travelled on AirIndia ticket from Geneva to Mumbai as follows GVA/FRA- FLT NO LX-3674 05OCT 2101 (LH-1221) FRA/DEL- FLT NO AI-120 05OCT 2011 DEL/BOM- FLT NO AI-120 06OCT 2011 I HAVE NOT RECEIVED MY CHECK-IN BAG , A GREY C......


 
Complaint ID: 26134 2011-10-04 Consumer Name: Dr sarbjit Singh Kandhari

DearDr Sarbjit Singh.S, We have information that a parcel containing a certified bank chequeof 1,000,000.00 GBP (One Million Great British Pounds) Which is (7CRORE 16LAHKS ) and some vital Lottery Winning documentation in yourname and address, hav......


 
Complaint ID: 26059 2011-10-03 Consumer Name: abhishek

i hav done all the mails but i m not ready to pay.... they told me that they are at mumbai airport and they r ready to give me the draft.... but rite now i hav not received the draft...mr. john harris is at the airport ... go and catch him his number......


 
Complaint ID: 25993 2011-10-02 Consumer Name: Mr KISHIN KODWANEY

Flight No AIR INDIA AI0188 (sep 18 2011) YYX Toronto to Delhi and AI 0810 (sep 19 2011) Delhi to BOM Mumbai India. Reservation Code OPVLWG. When we received our bags in Mumbai some of our clothes were missing from the bag (my wifes dress salwar kam......


 
Complaint ID: 25642 2011-09-26 Consumer Name: P J Sharma

I travelled by AI 121 from Delhi T3 to Paris CDG on 10th June, my baggage was delayed along with about 20 other people & i got it abt 3 days later. I was give a form by Air France & told to send it to teh given address in gurgaon to get claim of 100 ......


 
Complaint ID: 25582 2011-09-26 Consumer Name: shaikh ilyas

BE READY TO BE CHEATED BY ANOTHER MLM FRAUD SCHEME- NMART. Nmart is a fraud retail concept in mlm business FRAUD SCHEME. WNAT TO LOSE MONEY? JOIN NOW: 1. Joining with Rs. 5500. 2. 220 Rs. cupon for 48 months free.i.e.10,560/- Free in......


 
Complaint ID: 25463 2011-09-24 Consumer Name: DR BIJAN KUMAR DEY

Can I claim LTC80 advance from govt of Delhi more than 90 days in advance? Because of heavy rush on X-MAS holidays 2011 dec 24th. I have to buy 3 LTC80 Return Tickets Delhi To Kolkata. ......


 
Complaint ID: 24994 2011-09-19 Consumer Name: Niladri Sekhar De

Hi, I was travelling from Kolkata to Paris (via Delhi) on 16th September (Web reference - AIBE1671902, booking reference - YGNF3). I had with me 40 kgs of luggage as I was travelling in a student visa to France for the first time. Before travellin......


 
Complaint ID: 24688 2011-09-16 Consumer Name: shesh naayan pande

while travelling from chennai to kul when landed in kul ididnt find my luggage.......


 
Complaint ID: 24491 2011-09-14 Consumer Name: Amith sarjeet

Dear sir, I dont understand how you can have so irresponsible person at work. I want to compliant against silki Jaura who works at Air India international branch. She does not know what she is doing and without my confirmation she has postpone my ......


 
Complaint ID: 24217 2011-09-12 Consumer Name: GANPATI TRIPATHI

SIR I RECEIVE A MAIL FROM ICC AWARD 2011. SOMEONE CALL ME AND SAID TO DEPOSITE 11500 RUPEES IN MR SNAPHS ACCOUN SIR DEPOSITED THE MONEY. SIR HOW I RECEIVE MY MONEY.......


 
Complaint ID: 24115 2011-09-11 Consumer Name: Anthony DSouza

I wanted to book from Abu Dhabi_Mangalore_Abu Dhabi in the month of November, when asked customer service they said it will be updated in 1st week of september and i sent again reminder to them, but no response. I wanted this sector in connection wi......


 
Complaint ID: 24082 2011-09-10 Consumer Name: Shubhangi M. Mirapurkar

I was booked the airline ticket to Istanbul by balmer Lawrie. The issuing airline is NACIL AIR INDIA. The ticket number is ETKT 098 5334292689. The other details are AI 6075 M 09 Sep 0515 MRTTKCS. The flight is operated by Turkish Airlines. When I ......


 
Complaint ID: 24076 2011-09-10 Consumer Name: shesh narayan pande

i travelled from chennai to kul on 6sept2011.ix 622 baggage not received complained log in kul with proof.......


 
Complaint ID: 24053 2011-09-10 Consumer Name: chinnaraja

Dear: CHINNARAJA.S, We have information that a parcel containing a certified bank chequeof 1,000,000.00 GBP (One Million Great British Pounds) Which is (7 CRORE 16LAHKS ) and some vital Lottery Winning documentation in yourname and address, have ......


 
Complaint ID: 24048 2011-09-10 Consumer Name: Bilal Ahmed Shaikh

Gentlemen, We travelled on 8th September by AI-921, one baggage missing and we lodged complain No. 13195, till date there is no response, this baggage was purposely robbed at the mumbai airport by removing the tag of the bag and putting 2 tags at on......


 
Complaint ID: 24000 2011-09-09 Consumer Name: bhaskar balu pawar

Hello sir i have received the message on my email account that i have won the prize of 500000GBP as email user the man mr.cliff anderson diplomat told me that deposit 25000 on following account no M hussain icici acc no-065101503182 pan n......


 
Complaint ID: 23997 2011-09-09 Consumer Name: saroj

i am getting so many messages to my mobile so stop sending messages immediately from dealsandyou company my mobile no is 7845785226 please......


 
Complaint ID: 23991 2011-09-09 Consumer Name: Apurba Das

Hi, As of now,there is only one direct flight from Kolkata to Lilabari aiport,which is suppose to serve regularly expect friday.Before 1 month the fare was 3500 but now i have seen that it is 4500 and above.In some days it is even more than 9000.I t......


 
Complaint ID: 23974 2011-09-09 Consumer Name: DENNY GEORGE

Air India (AI) was on strike on 30-04-2011 & my friend (Beena Vijayaraghavan) had a return flight from Singapore-Chennai.She was stranded in the terminal because the first available flight provided by AI was 2 weeks after. AI officials in Singapore p......


 
Complaint ID: 23391 2011-09-02 Consumer Name: SHASHANK

I recd. a message from tata docomo you have won 1000000, so send mail the icccricketfunds@live.com and get the amount. this e-mail is fraud or not.......


 
Complaint ID: 23341 2011-09-02 Consumer Name: purushottam sahu

i cancelled one flight ticket on 28.8.11 which i booked under IRCTC/flight link. but still money have not been refunded to my account. what to do..... ......


 
Complaint ID: 23275 2011-09-01 Consumer Name: Shashank Mohan Agarwal

Hi, I wish to put it to your kind notice that I was supposed to board the AIR INDIA FLIGHT IA-803 on Aug 23, 2011 06.15AM . It was a Delhi to Banglore flight and my PNR No was Y6Z2L. I had misplaced the ticket so I reached the helpdesk to iss......


 
Complaint ID: 23233 2011-08-31 Consumer Name: Shahab Rizwan

Dear Sir/Madam, Have been flying by Air India very frequently but it is the attitude approach of your staff at the airport that is really disappointing and only makes the flying experience very sour. having stated the fact would like to share the ......


 
Complaint ID: 23145 2011-08-30 Consumer Name: SIVICHAN A K

Dear Sir, My name is Sivichan A K . I had booked a return ticket for my travel from mumbai to cochin on 17-8-2011 and back to mumbai on 23-8-2011. After the one way travel I have been informed that the return travel will be routed through trivandrum......


 
Complaint ID: 22562 2011-08-22 Consumer Name: Ashish

my ac compressore damage since 2 month..... No response from company service team. No one has visited......


 
Complaint ID: 22379 2011-08-19 Consumer Name: waseem

i had booked a ticket (ETKT 098 5332909567)online to travel from mumbai to delhi dated 19th aug...as per my ticket generated it had nowhere mentioned that the flight AI 314 would fly from international terminal as all the flights are being operated f......


 
Complaint ID: 21912 2011-08-12 Consumer Name: s gopinath

I have travelled from Mumbai to Bangalore by flight AI 639 on 6th July vide Etkt 0982101167278C1 (boarding no. 42) (.) On alighting at Bangalore, noticed that one my suitcase was severaly damaged and number lock was removed (.) Till now, I have no......


 
Complaint ID: 21906 2011-08-12 Consumer Name: sonia torruella castaner

on the 12 of august we have to take on flight from delhi to kathmandu AI213 seats 17F, 16A at 7.30h . The flight was delayed form 7.30h to 9.45h . The staff of the company didn't tell us why was the reason of the delayed. We are in a circuit travel h......


 
Complaint ID: 21905 2011-08-12 Consumer Name: sonia torruella castaner

we booked two seats on the flight AI251 12.30h on the 11th of august to kathmandu . when we arrived at the aeroport, the staff of air india told us that there was an overbooking and we couldn't fly. we didn't understand and we insisted about our book......


 
Complaint ID: 21844 2011-08-11 Consumer Name: A S Chopra

I had booked two tickets to Hongkong for 9 July by e- Ticket Nos - 0982101030378 & 0981201030380 and cancelled the tickets on 5 July. I had also sent a mail regarding the same but got no confirmation as done by all other airlines / travel portals. I ......


 
Complaint ID: 21811 2011-08-11 Consumer Name: filippo de luca

Air India was on strike on the first week of May and I had a flight Kathmandu - Kabul. I remained blocked in the terminal and I had to purchase a new ticket because the first available flight provided by Air India was 2 weeks after. Now it's 3 months......


 
Complaint ID: 21806 2011-08-11 Consumer Name: Glory Hemabindu Austin

My flight was scheduled on Aug 10, 2011 (flight no.TR2639). During my check-in my luggage was weighed. When I was actually boarding the flight the same staff – Mathew refused to board me stating that I had 2 bags and it was not allowed. I explaine......


 
Complaint ID: 21737 2011-08-10 Consumer Name: Rajesh

Dear sir, i received a message from the number +919849772781,at the date 9 august 2011 saying-\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"YOU HAVE WON 500,000.00 GBP FROM ICC CRICKET PRO MOBILE AWARD. TO RECEIVE YOUR PRIZE SEND YO......


 
Complaint ID: 21470 2011-08-07 Consumer Name: Syeda Darakhshan Jabeen

We the three ladies travelled from Kolkata to Shanghai via New Delhi on 7th August'11 by Air India flight (AI 763 and AI 348 respectively). Our baggage nos. are 0098456671,0098456672,0098456673 in the name of Syeda Darkhshan. Our names are written o......


 
Complaint ID: 21416 2011-08-06 Consumer Name: hitesh Mishra

respect sir my airtel num.9993076537 me 121 service me costomer care se problem solve nahi ho rahi hai any time this service stop hai plz held& resolve kijiye. THANKS SIR ......


 
Complaint ID: 21343 2011-08-05 Consumer Name: y.l.narayana theerdha

i got message from TD-INFO HRD that is your resume is selected. ypur letter attached with link. kindly download your letter by link i.e www.2shared.com/photo/tdlHQAtQ/offer_Letter.html i reffered above mentioned link but i didnt get any response so p......


 
Complaint ID: 20899 2011-08-01 Consumer Name: Muhammed Ameen V

I have cancelled 2 tickets which had been purchased through my brother's credit card. but till now they didn't refund the ticket price. Cancellation of that ticket was in 2 months before. I had sent many e mails to their responsible id. but no respo......


 
Complaint ID: 20853 2011-08-01 Consumer Name: Capt Sanjeev Kumar Sahoo

Refer air india e ticket no. 0982100791302 and 0982100791303 the tickets on 15th July were cancelled and request for refund was initiated on 18July2011 receipt no 0027706 at Hacca Building Hyderabad. I have called several times to Air India customer ......


 
Complaint ID: 20293 2011-07-29 Consumer Name: Amreen fathima

sir,ibps common written exam for post of probationary officer is not responding i tried so much so now i want my money back how can i get my money back ,show me the way i paid 450 Rs./.give me any response on my mail address.or my ph:8985707362......


 
Complaint ID: 20054 2011-07-27 Consumer Name: T.G Muralidhar

Hey we have lost Rs 1500/- Appox from a bag which was locked, flight was from b'lore to Delhi, after going to lodge we were amazed that the lock was broke and money was missing which was kept in umbrella bag (including umbrella bag) and other belongi......


 
Complaint ID: 19974 2011-07-26 Consumer Name: shah jay

dear my grandmother was come to delhi from usa.that time my grand mother\'s hand bag was change ....so plz help me and reply me ans..which procces to i acheive my bag?????......


 
Complaint ID: 19894 2011-07-25 Consumer Name: Dibyendu Seal

224$ being told difference of fare and Airindia office told that it comes to 18500 INR and putting their new story... ......


 
Complaint ID: 19222 2011-07-14 Consumer Name: Ranjit Kumar

I modified my journey from Hyderabad-Ranchi to Hyderabad-Patna for the journey date of 26th May 2011 (Web Reference: AIBE771116). For this modification, I paid additionally Rs. 1000/-. However, the cost of Hyderabad-Ranchi ticket was Rs. 10650/- whil......


 
Complaint ID: 19027 2011-07-11 Consumer Name: ritesh

please this number 7383593543 & 7567286568 enter ......


 
Complaint ID: 18973 2011-07-11 Consumer Name: Vijay Bisen

Air India flight from Delhi to Hongkong runs everyday, but we can book only for 4 days reset 3 days on weekend it shows no flights on website. It is strange other agents and travels agencies can do booking. Air India is doing favor for them.? or......


 
Complaint ID: 18886 2011-07-10 Consumer Name: Rajinder Singla

I, Rajinder Singla along with my family (Rajni Singla , Akshi and Yashda) checked in Air India flight no AI 310 (@ 11:10 pm ISD) on27 june 2011 from Delhi to Hong Kong. One of my baggage was misplaced which was checked in at Chennai airport. The bagg......


 
Complaint ID: 18708 2011-07-07 Consumer Name: KESHAV KELBAIKAR

I had booked my tickets from Delhi to Mumbai on Air India Flight AI102 on 10th June 2011. I had done a web check in a day before the travel date, however due to some reasons I had to cancel my travel due to certain unavoidable reasons,so I called up......


 
Complaint ID: 18173 2011-06-29 Consumer Name: Sanghvi Chintankumar Harilal

My son was travelling through Flight .no. AI 0127 of Air india on 29th June 2011. The baggage was given to airline at Ahmedabad when He started in AI 0011 on 28th June, 2011 from Ahmedabad to Dehli. The baggage has to be transfer by airline only and ......


 
Complaint ID: 17690 2011-06-22 Consumer Name: SREENANDA GHOSH

Sir, I booked a ticket on 21.04.2011 for AI 763 between kolkata and delhi dated 25.04.2011 using ICICI credit card on payment of Rs.6443/-. The ticket was cancelled telephonocally on 25.04.11 and subsequently cancelled physically on 26.04.11.Th......


 



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