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Jet Air Complaints. Most Recent Complaints & Suggestions About Products & Services By Consumers from Across India and Abroad

consumer complaints
Complaint ID: 13634 2011-04-07 Consumer Name: Dharmendra J Solanki

On 7/4/2011, I was booked on Jet 9w 345 1945 hrs dep. from Del_Mumb. Since I was free talked to jet air help line and requested for prepone to 9w 362 dep Del 1725 hrs. Was advised that fare is 40 less than I paid for evening flight, I should rush to ......


 
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Complaint ID: 13412 2011-04-04 Consumer Name: RAJESH KUMAR PANDEY

dear sir
Mr M Firoz is a good friend of mine and we are working in the same organisation.he is suffering with some critical disease and right now admitted at command hospital (Banglore) i m writing this complaint on his behalf.


 
Complaint ID: 12864 2011-03-23 Consumer Name: Dhruv Ranjan Verma

1. As a JP Platinum when i cancel my tickets online it clearly tell me the total cancellation charges, reconfirms the balance amount that will be refunded only after which the tickets are cancelled. But when i booked my international tickets and trie......


 
Complaint ID: 12698 2011-03-21 Consumer Name: Donald Kuhnert

My rucksack, together with its contents ,was lost in transit from Mumbai to Dabolim, Goa on the 4th March 2011, on flight no. 9W0473. Jet Airways. After making many enquiries both at Dabolim and Mumbai the bag was reported lost. I need to have the ap......


 
Complaint ID: 11696 2011-03-02 Consumer Name: Vinit Kulkarni

I lost My 12.1 megapixel Camera during the travel through Dubai to Mumbai dated 1 March 2011 at 2200 hrs from Dubai. Please find the Camera. ......


 
Complaint ID: 11117 2011-02-18 Consumer Name: harkeerat singh

i had travelled from vishakhapatnam to delhi on 25/01 and came back from return flight on 13/02. for excess baggage wt i was told to pay rs 185/kg at vizag airport and rs 212/kg at delhi airport for the same r......


 
Complaint ID: 10861 2011-02-13 Consumer Name: Pratik Tapadia

Dear Sir, This to put forth a problem I encountered with Jet Airways at Delhi/ Kolkata. I was flying from Delhi to Kolkata on the 13th of February, 2011. When I arrived at the Kolkata airport, my baggage could not be located. Eventually, anothe......


 
Complaint ID: 10718 2011-02-10 Consumer Name: Selvakumar Mani

My LCD was not arrived in the flight I traveled on 20th Dec, my flight landed DELHI on 21st Dec 1pm(approx) and I missed the connecting flight, hence I traveled in the next flight 4.50pm to chennai.
I was informed by Ms.Jyothi to make a compl......


 
Complaint ID: 10613 2011-02-07 Consumer Name: Rakesh

My wife with 3 month old little baby was travelling from Mumbai to London Heathrow on 18th Dec. Due to chaotic waether flight has to land at Brussels airport. After 2 days and 2 night of waiting period in the airport (no hotel room was provided) I ch......


 
Complaint ID: 10460 2011-02-03 Consumer Name: Vikat Banodkar

Dear Sir/ Madan,
This in reference to my flight on 16th Nov from Delhi to Lucknow.
Inspite of a having a confirm ticket Details as below:-
Ticket Number : 5891604097939
ON 16 Nov 2010
Jet Airways India (9W) 2639


 
Complaint ID: 10289 2011-01-31 Consumer Name: Surajit Chakraborty

Dear Sir/Madam,
This is bring to your notice that one of your prime partner TravelChacha is frauding with customers, which may cause loss of your business.
I am one of such customer who faced such issue. On Sep 10 2010 I booked ticket......


 
Complaint ID: 9913 2011-01-20 Consumer Name: HEMALI

as i had booked ticket for today morning,rajkot-mumbai jet, i reached the airport some 20-25 mins. before the departure time because generally in small town like rajkot people do the same.
this time the management didnt allow to issue a board......


 
Complaint ID: 9176 2010-12-27 Consumer Name: Suvarchala Devi Ala

I had a confirmed ticket for 26-Dec-2010 at 12:50 pm in the flight number 9W 2253. When I went for check-in at 11:40 am at Delhi Airport, I was given an irresponsible answer that the seat are already occupied and i should wait for the next flight. I ......


 
Complaint ID: 9168 2010-12-27 Consumer Name: Alpesh Panchal

I want to know wether the flight jet konnect from ahmedabad to delhi is cancelled or not?......


 
Complaint ID: 9037 2010-12-24 Consumer Name: Baldish Kaur

My name is baldish and i travelled in 21 dec 2010 in the early morning,at 12:55 am.I was having my infant in one hand and the luggage in other hand and when i asked for some help as i was having my 7 month baby.There was a lady in the staff named Shi......


 
Complaint ID: 9031 2010-12-24 Consumer Name: Amratben Punja

TAG NUM :9W056773 TAG NUM :9W056769 on flight 9W117 depart 21.05pm 22nd DEC 2010 from LONDON LHR to MUMBAI arrive 11.30am 23rd DEC 2 SUITCASE ARE MISSING PLEASE CAN YOU INVESTIGATE ANY INFO CONTACT RAJU (mob) 0091 9 712420835. THANK YOU. ......


 
Complaint ID: 9021 2010-12-24 Consumer Name: RAJESH KUMAR

On 16th/10/2010,i had booked ticket for Dr B.Leelavathy for Hydrabad to and fro.for date 28/10/2010 and 31/10/2010,through irctc,but when,there was no mail and sms,till next day, I had called customer care,they told that,due to some error,your ticket......


 
Complaint ID: 8990 2010-12-23 Consumer Name: Praveen Bhalla

Sir I started my journey from Raipur to Ranchi BY JET AIR 9W 710 on 12th dec'10 nd reached Ranchi via Delhi in ONLY 36 hours (reached Ranchi by jet connect 9w2291).Is it what we pay for and do jet airways have got any right to jeopardised important ......


 
Complaint ID: 8843 2010-12-19 Consumer Name: Tufail Akther

Hi,


I am NRI and currently working in Doha Qatar.

I travelled from Delhi to Doha through Jet Airways Flight Number 9W554 on 30th November. I have chhecked in two baggage one around 25 kg and other around 4kg at Jet Airways......


 
Complaint ID: 8827 2010-12-19 Consumer Name: ravi khaturia

i had a flight ticket on 23 nov 2010 time 5.40 delhi to udaipur i came late at 5.15 when reporting time was over .i requested to cheq in but my request was put down.i said ok because i was late and sent to first counter.but at that counter miss roma ......


 
Complaint ID: 8688 2010-12-15 Consumer Name: RAJESH KUMAR

On 16th/10/2010,i had booked ticket for Dr B.Leelavathy for Hydrabad to and fro.for date 28/10/2010 and 31/10/2010,through irctc,but when,there was no mail and sms,till next day, I had called customer care,they told that,due to some error,your ticket......


 
Complaint ID: 8280 2010-12-05 Consumer Name: Mohd. Arshad Ali

During pilot strike I had to travel back to Dhaka from Kolkata buying ticket from other airline. Refund has been refused. I was traveling in Business Class......


 
Complaint ID: 8259 2010-12-05 Consumer Name: Satish Makhe

Refer my Airline PNR HPFDGX for travelling on 02/12/2010 by 9W 470 flight from Chennai to Mumbai. While checkin I forgot my Cell Samsung B519 at Chennai Airport. I reach flight at 6.35 and informed both the Airhostess in this regard. They in turn ......


 
Complaint ID: 8010 2010-11-29 Consumer Name: Charles Basil Pinho



From: Guest Relations [mailto:guestrelations@jetairways.com]
Sent: Wednesday, November 10, 2010 3:55 PM
To: Charles Pinho
Subject: JET AIRWAYS (INDIA) LTD
Dear Mr Pinho,
This has reference to your c......


 
Complaint ID: 7242 2010-11-16 Consumer Name: Parameshwar Guptha Singirikonda

Dear Sir,
This is Parameshwar Guptha Singirikonda Resident of Miryalaguda, Nalgonda (District), Andhra Pradesh travelled from Hyderabad to New Delhi on 09112010 at 7.50 flight, where i carried two bags. These two bags are handed to the check i......


 
Complaint ID: 7058 2010-11-12 Consumer Name: Ankit Garg

Jet Airways have cancelled flight No 9W-2261 from Delhi to Bengaluru on 21st Nov and re-booked me on another flight. As per the policy I have asked for full refund but they are refusing. Please help.......


 
Complaint ID: 6870 2010-11-09 Consumer Name: Sourabh Bisen

I had a connecting flight S2 106 from Mumbai to Delhi on 3rd Nov.' 2010 & after arrival i didn't find my luggage. After repoarting the complaint at the ground staff, they assured me that they will deliver the luggage on that day itself as luggage was......


 
Complaint ID: 2854 2010-07-28 Consumer Name: rajesh

for BOM-NAG 27 JUL 17:25 18:45 Jet Lite/S2-115 We have got the Boarding Pass by 4.00 pm but the airline did not announce the departure and changed the gate number without announcement and calling our names they left us and departed 1. Where can we ......


 
Complaint ID: 2444 2010-07-16 Consumer Name: thamilselvan

lucknow to ahamadabad jetlite my luggage miss (passport, cloths, mobile chargers ......


 
Complaint ID: 2225 2010-07-10 Consumer Name: Bharati Talreja

Flight no. 9W0406 of Jetlite from Mumbai to Delhi was cancleed without any prior notification causing incovinience to all passengers and having them to wait at the airport totally wasting their 1.5 hours. The passengers requested many times to accom......


 
Complaint ID: 2041 2010-07-05 Consumer Name: Boddapati Ramarao

I (Boddapati RamaRao)have booked my lugguage bag(Red colour,Devgen) on 1st july from brussels to hyderabad (F.No:9w0229U)and got down at indira gandhi air port,Delhi on 1st July night 10.00 clock.i was waiting for my lugguage bag at convyer belt but ......


 
Complaint ID: 2039 2010-07-04 Consumer Name: Boddapati Ramarao

I have booked my lugguage(Red colour,Devgen) from brussels to hyderabad (9w0229U)and got down at indira gandhi air port,Delhi on 1st July night 10.00 clock.i was waiting for my lugguage bag at convyer belt but i cud n\\\\\\\'t get after 45 minutes al......


 
Complaint ID: 2036 2010-07-04 Consumer Name: chetan n kadam

my name is CHETAN N KADAM , i was travelling on 29th june from dubai to mumbai..my seat number was 26E. WHILE I WAS COMING TO MUMBAI,AS AS THE FLIGHT TOOK AFTER A WHILE I STARTED SHIVERING...AND IT WHILE I WAS COMING TO MUMBAI,AS AS THE FLIGHT......


 
Complaint ID: 2027 2010-07-04 Consumer Name: SANJAY AGARWAL

This to inform you that I had bought ticket for Jet Ariways from Yanbu, Saudi Arabia through travel agent Al-Tayyar. I could not travel because of personal reasons, therefore I got the ticket cancelled which was once postponded & later cancelled fo......


 
Complaint ID: 1819 2010-06-26 Consumer Name: SHANTILAL JAIN

Dear Sir,

I have boarded a Jet Lite Flight S 902 On 23.06.10 from Guwahati To Kolkatta at 8 .40am which was late by an hour from its schedule time. The flight had short landed at Kolkatta airport at 9.45am. We had to board an immediate......


 
Complaint ID: 1763 2010-06-23 Consumer Name: Mukesh p. Vyas(Advocate)

I was to travel by Jet Airways from New Jersey(USA) to Baroda via Brussels on 23 June 2010. After getting boarding pass to Baroda(Gujarat)from Bombay airport. I was proceeding to the aircraft,One of the member of the staff carelessly lock my bag with......


 
Complaint ID: 1173 2010-05-20 Consumer Name: sanjay s nair

My wife was charged exhorbitantly for an excess luggage on a domestic flight within india. I would like to know on what basis is a particular flight charging a passenger for an excess baggage and is there a specific guideline from the civil aviation ......


 
Complaint ID: 107 2010-02-17 Consumer Name: Harinder Singh Chahal

My son was to travel by Jet Airways from Mumbai to Halifax via London on 02 Jan 2010. After getting his boarding pass, completing immigration and security, as he was proceeding to the aircraft, he was informed by a Jet Airways staff that they had off......


 
Complaint ID: 106 2010-02-17 Consumer Name: Harinder Singh Chahal

My son was to travel by Jet Airways from Mumbai to Halifax via London on 02 Jan 2010. After getting his boarding pass, completing immigration and security, as he was proceeding to the aircraft, he was informed by a Jet Airways staff that they had off......


 
Complaint ID: 5 2010-02-08 Consumer Name: Srinivas

extra charge on same ticket









I Have booked a ticket on 1 December 2009 on concessional rate (14 days advance) for 4 members for travel from Delhi to Mumbai Flight on No. JW602 for 30/12/20......


 



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