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Indigo Complaints. Most Recent Complaints & Suggestions About Products & Services By Consumers from Across India and Abroad

consumer complaints
Complaint ID: 34752 2012-02-01 Consumer Name: payal gupta

If i m choosing an airline to travel,i hope my luggage should be taken utmost care,or else by pay for such an expensive travel and get our luggage damaged to..my baggage had crocery,which got damaged ,as well my branded shade box and watch box is dam......


 
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Complaint ID: 34253 2012-01-26 Consumer Name: sunandan

Dear Sir, I have received a message on my mobile that your Resume has been selected by the company and offer letter is enclosed in the follwing link"www.ifile.it/16dsijt" for downloding the same. When I have downloaded I have seen that offer letter i......


 
Complaint ID: 33888 2012-01-22 Consumer Name: kiran

To whom ever it concerns. I had booked from blr to ixc on 23-jan-2012. I was delayed to get my boarding pass by 5 mins due to sercuity check. The manager of your ground staff Mr paul did not allow us to board the flight for getting delayed for ......


 
Complaint ID: 33788 2012-01-21 Consumer Name: Dr.Manik Saha

Sir/Mam Iam a frequent flier particularly throgh Indiogo flight across the country for a long time.All my family members who are well respected in Agartala,Tripura are admirer of Indigo service .But we are sorry to say that your station manager name......


 
Complaint ID: 33476 2012-01-17 Consumer Name: Anindita Mukherjee

Dear Sir, I\'ve been traveling my indigo for quite some years now. My parents were scheduled to travel from Kolkata (CCU) to Delhi on 17th Jan 2012. I have procured the tickets vide my ICICI debit card to ensure that no copy need to be carried as ......


 
Complaint ID: 32418 2012-01-03 Consumer Name: N S RANA

My uncle Mr. Raj Singh alongwith his two collegues, travelled in Indigo flight no. 6E257 on 01.01.2012 (Seat no. E3), from Delhi to Bhuvneshwar. At Delhi they checked in 4 baggage. But, they got receipt of only 3 baggage. This they realised after rea......


 
Complaint ID: 32257 2012-01-01 Consumer Name: Rosemary

My Mother travelled by Indigo airlines wherein she had a return ticket from BBSR-Delhi-Dubai.On returning from Dubai(6E-22) scheduled on 30th dec 2011 at 22:15 hrs and arrival at Delhi 3:00 hrs on the 31th of Dec the flt was delayed due to atc conge......


 
Complaint ID: 32231 2011-12-31 Consumer Name: Manoj Kurup

My son travelled by 6E285 Del-Maa PNR- DJSGBP on 31 Dec. Baggage not delivered at Chennai. They promised to deliver by 2pm, but kept extending deadline. Now they say that they will not deliver and that the baggage will have to be picked up from the a......


 
Complaint ID: 31902 2011-12-27 Consumer Name: Prabir Kumar Sah

Yesterday I was tryig to book a ticket but amount of rs 2785 already debited from my A/c and ticked was also not booked. Money debited against transaction id ICONN/38113985/2612 on 26th December could you please check and revert Thanks ......


 
Complaint ID: 31275 2011-12-18 Consumer Name: Arun Antony

I have booked a flight ticket in Indigo airline from Kolkatta to Chennai for my sisters family. Flight no 6E 275 Date 18Dec11. They were having three luggage to be boarded. They could not able to find two luggage out of three after reaching Chennai. ......


 
Complaint ID: 31185 2011-12-16 Consumer Name: sweta kapadia

Action required against Baroda-Delhi flight air hostess Gargi and her friends who highly misbehaved with Senior citizens and other passengers on 10th Nov. 11......


 
Complaint ID: 30820 2011-12-12 Consumer Name: SANDHYA NEOGY

Hello, I have traveled by the GoIndigo flight, which departed from Pune, for Kolkata via Ahmedabad, on the 12th of December, 2011. During the Security check of my hand-bags, I have left behind one plastic bag containing a new bed-cover, along with my......


 
Complaint ID: 30738 2011-12-10 Consumer Name: jerome

Indigo has a strange practice, where the flight attendants, stop passengers from using toilets after plane has landed and reached parking bay and doors are opened. so if ur on a connecting flight, they wont let u use the toilets when ur waiting at a......


 
Complaint ID: 30693 2011-12-09 Consumer Name: jerome

Indigo has a strange practice, where the flight attendants, stop passengers from using toilets after plane has landed and reached parking bay and doors are opened. so if ur on a connecting flight, they wont let u use the toilets when ur waiting at a......


 
Complaint ID: 30644 2011-12-09 Consumer Name: UMESH MISHRA

Sir I fail to understand under what sort of normal policy these Airlines have that a customer booking ticket and cancelling the same, why his money is not directly not refunded to his card a/c. The policy developed by them is always for your bene......


 
Complaint ID: 30486 2011-12-07 Consumer Name: Rohit Kumar

Flight was supposed to reach Kolkata by 11:55 but it was delayed by 45 mins which my sister (Rashmi Kumari) missed her next flight. I very well understand that monetary compensation cannot be given as flight was delayed by only 45 mins. I will qua......


 
Complaint ID: 30426 2011-12-06 Consumer Name: Ram Chander Gupta

Dear Sir,
We the following five persons named 1) Mr. Madan Lal 2) Mrs. Krishna Kumari 3) Mrs Radha Rani 4) Mr Ram Chander 4 ( Mrs Satyabhama Gupta travelled back from kathmandu to delhi by indigo flight ( Flight no: 6E-32) on 01.12.11 , PNR no: ......


 
Complaint ID: 30036 2011-11-29 Consumer Name: SUNITA GUPTA

DEAR SIR, THIS IS IN REF. OF THE ABOVE ITERNARY TRAVELLED FROM KOLKATTA MISBEHAVE BY GROUND STAFF LADY THREE LADY TWO NEPALI & ONE BENGALI GIRL HAVING BOYCUT SLIM BODY MISBEHAVED RUDELY MATTER: IN XRAY CHECKING TWO MUCH HARRASEMENT & THIS SLI......


 
Complaint ID: 29736 2011-11-24 Consumer Name: Rajeev Saggar

Dear Sir,

I had booked Indigo Flight for Delhi tO Patna for 15th November,2011. Booking was done through IRCTC account. The same was cancelled through Indigo customer care on 12th November,2011. However, as on date i have not received the......


 
Complaint ID: 29136 2011-11-17 Consumer Name: S. SAHAYA JOSEPHRAJ

Subject :- Non Refund of money of the ticket Chennai to Delhi.< I have cancelled an infant ticket in the Chennai to Delhi for 7th January, 2012. The cancellation was done on 03rd November, 2011 and till date i.e. 17th November, 2011, the amount of R......


 
Complaint ID: 28669 2011-11-10 Consumer Name: SUNIL SHARMA

Action required against Baroda-Delhi flight air hostess Gargi and her friends who highly misbehaved with Senior citizens and other passengers on 10th Nov. 11......


 
Complaint ID: 28612 2011-11-09 Consumer Name: Rajiv S

Dear Partner This email is to express not only dissatisfaction but shame to select Indigo as a mode of travel. The kind of pathetic customer service I have faced today by your airlines enforces me to write you this mail. Enclosed is the flight ticke......


 
Complaint ID: 28489 2011-11-08 Consumer Name: rk goel

i traveled by indigo airlines on 29th oct 2011 from delhi to hyd night flight-when i arrived to hyd i saw my suitcase damaged that time itself i showed it to the concered department they were like take 1000rs and leave the matter but,how could i le......


 
Complaint ID: 28282 2011-11-05 Consumer Name: Sumit Tulsyan

I, Mrs. Divya Shah Tulsyan & my husband Mr. Sumit Tulsyan had taken the Kolkata to Hyderabad flight, Flight no. - 6E 348, on 31st Oct' 2011.We were carrying a two wheeler black coloured American Tourister suitcase which we had luggaged as FRAGILE. Ho......


 
Complaint ID: 28081 2011-11-03 Consumer Name: Rishi Bansal

I have travelled by Indigo flight 6E131 on 2 Nov 2011.I have asked for window seat but ground staff notified me that only middle seats are available.I asked them not to allocate the seat immediate to emergency exit.When I reached inside the flight I ......


 
Complaint ID: 27897 2011-11-01 Consumer Name: SANJAY AGARWAL

I travelled by Indigo flight 6E 242 on 15th October 2011 from Ahmedabad to Kolkata alongwith my family. We had 3 checked in baggages and 4 hand baggages. At Kolkata airport one of the checked in baggage was received very late and it was in open cond......


 
Complaint ID: 27692 2011-10-28 Consumer Name: priyanka singhal

Intentional delay and cancelling my ticket I mailed the details to the customer care of the company of the intentionally done act by their staff at the Delhi Airport and got a very rude revert: From Me: This is to inform that due to the system......


 
Complaint ID: 27640 2011-10-27 Consumer Name: Anushree Arora

This is to bring to your notice that my husband booked a ticket with Indigo airlines on 31st august 2011 (Hyderabad to Kolkata scheduled on 5th Oct.11 and from Kolkata to Hyderabad scheduled on 9th oct 11.) for me and my infant son. On 9th Oct.11 ......


 
Complaint ID: 24924 2011-09-19 Consumer Name: ASHOK AGARWAL

I WAS TRAVELING WITH MY SON WITH FAMILY THROUGH INDIGO AIRLINES FLIGHT NO.6E-155 FOR THE TREATMENT OF MY SON WHO HAS LEUKODYSTROPHY. PLEASE NOTE THAT I WAS TO FLY FOR HIS CHECK UP AS HE WAS OPERATED BEFORE THREE MONTHS & I HAD FIXED UP THE APPOINTME......


 
Complaint ID: 23986 2011-09-09 Consumer Name: Gopan Ravindranath

Hello This is to inform that i had booked a to and fro ticket from Kochi to Hyderabad and return on 10th August from a booking agent Vibgyor Holidays. The given date of travel was on 13th August from Kochi to Hyderabad and the return was dated o......


 
Complaint ID: 22609 2011-08-22 Consumer Name: jawed akhter

i book online ticket from delhi to patna but status is showing pending i want know if i book the ticket then why is showing pending,the ticket cost is 3749 but in another agent site is showing difrent cost 5485 same flight 6e 178, could you please ......


 
Complaint ID: 22416 2011-08-19 Consumer Name: Sanjay Goyal

Dear Sir, I got group booking of 24 persons from Goa To Delhi in flight no. 6E196 on 18.08.2011 vide PNR no WG46BZ, DG3LBP & KGCMEN and I even paid in advance for serving combo meals i e total sum of Rs.5070/- (23 veg combo & on non-veg combo) but th......


 
Complaint ID: 22410 2011-08-19 Consumer Name: ssbseeni

dear sir i am booked ticket in indigo airport counter mumbai booking detail ssbseeni17 agust 2911 flight number279 pnragr2av mumbai to chennai i get bording card also mensin gate number a6 i wited there but flight was take up a6 tranfer the gate tha......


 
Complaint ID: 21976 2011-08-13 Consumer Name: D.K.SINHA

ON 07/08/2011 WE TRAVELED FROM BANGALORE TO PATNA BY INDIGO AIRLINES FLIGHT NO 6E 126 AND 6E 178. MY PNR NO. IS \\\"QGGWDV\\\". OUT OF THREE BAGGAGE, I FOUND MY ONE BAGGAGE IN DAMAGED CONDITION AT PATNA AIRPORT. I HAVE LOGGED MY COMPLAINT ON 10/08......


 
Complaint ID: 21187 2011-08-03 Consumer Name: Prakash Kumar Sahoo

I LIKE TO WON THIS PRISE......


 
Complaint ID: 19560 2011-07-18 Consumer Name: Mahesh Kumar

Dear Sir, My self mahesh kumar, i have recived SMS on 19 july 2011.But i dnt found my offer letter in the link which i recived.Please send it to my mail id. maheshkumar724@gmail.com......


 
Complaint ID: 19557 2011-07-18 Consumer Name: Raju Kumar Singh

By mistake I booked a tickect from patna to kolkata instead of patna to bangalore in the same flight I requested to reschedule the tickect but the customer care guy told to cancell the old ticket & book fresh ticket & for cancelling the ticketI have ......


 
Complaint ID: 19307 2011-07-15 Consumer Name: Superna Trehan

I called toll free no of indigo to get my tickets booked for Singapore on 20.06.11 where i was informed that only five seats are left @ 13810 for to n fro. I got my 4 tickets booked immediately by an agent for 13.10.11 n return on 17.10.11. on 10.7.1......


 
Complaint ID: 19043 2011-07-12 Consumer Name: ritesh

my no. 7567286568......


 
Complaint ID: 18882 2011-07-10 Consumer Name: Ankur Bhatia

Cancelled my flight and they called me with two different options to choose one flight for travelling to delhi. so it is causing lot of inconvenience and affecting planning and commitments.......


 
Complaint ID: 18877 2011-07-10 Consumer Name: Anand

my in lwas travelled from Bangalore to Patna today. Despite paying 720 for snacks at the time of booking and showing the same in the tickets they were denied snacks siting reasons their names not in the list. Calling customer care doesn't help a......


 
Complaint ID: 16461 2011-05-28 Consumer Name: R.kolanjiappa

Dear sir, I have journed in indigo flight 6E191 my PNR NO MC4CLX on 26/04/11.I want a copy of boarding pass of thisPNR NO for claim. please mail the same to above mentionwed mail id. T/R R.kolanjiappa ......


 
Complaint ID: 15565 2011-05-12 Consumer Name: ARNAB GHOSH

We reached Delhi airport at 9:a.m. on 30th of March 2011 and the scheduled time of departure of the flight for Goa was 9:30a.m. But we were denied boarding passes for the flight, stating that the boarding time for the flight is over though there were......


 
Complaint ID: 15340 2011-05-08 Consumer Name: Swapan Kumar Das

MY BOOK NO 11390 DATED 08.05.2011 AT INDIGO FLIGHT FROM AHMEDABAD TO KOLKATA ON 09.05.2011 AT 8.30 PM. NO PNR NO.OF THE TICKET HAS BEEN GIVEN BUT MESSAGE CAME THAT THE CREDIT CARD HAS ALREADY BEEN DEBITED. PLEASE DO THE NEEDFUL IMMEDIATELY.......


 
Complaint ID: 14189 2011-04-18 Consumer Name: Roopa Bhokare

This has reference to PNR number FBSKLW. I am extremely disappointed in the way Indigo Airlines is working. I had booked my flight tickets from Bangalore to Vadodara on the 10th of April’11. I had cancelled this ticket through the booking agent mak......


 
Complaint ID: 12246 2011-03-13 Consumer Name: Shekhar Bhardwaj

Mental harrasment and Incompetent behaviour of GoIndigo Customer care Hi , Booking Reference ZYBVLR I have booked two tickets (Bangalore to Delhi) for 19th of march 2011 on 13th of March due to some errands running I decided to shift ......


 
Complaint ID: 11086 2011-02-17 Consumer Name: Anshuman Chowdhary

This is to bring in your attention on the kind of ground services Indigo isproviding. I travelled from Lucknow to Hyderabad on 11-02-2011 by flight 6E 309 and when I took my check-in baggage in Hyderabad, the locks were not there and the bag was torn......


 
Complaint ID: 10947 2011-02-15 Consumer Name: sajeevekumar

Sir,
I am a frequent flyer in indigo flight service and was happy with your prompt service and good co-operation extended towards me so far. But the incident which I had in Mumbai Airport felt me very much and the impression I had upon your fl......


 
Complaint ID: 10689 2011-02-09 Consumer Name: S Raja

I had booked a ticket to travel to Delhi on 9th Feb 2011 via flight no 5282. The flight departure time was 20:00 hrs and i reached their desk at 19:36 hrs. They informed me that i am suppose to have been there by 19:15 hrs and since i came late they ......


 
Complaint ID: 10335 2011-02-01 Consumer Name: SANJAY BATHAM

I Have booked a same day return flight for my wife and my kid from Mumbai to Delhi for 31-Jan-2010. I booked Indigo as they clamin the are always on time and have aircrafts and pilots who can land in any foggy situation. Flight from mumbai 6E184 took......


 
Complaint ID: 9611 2011-01-12 Consumer Name: ankit khattry

my parents reached at the check in point at 10;35 and the flight no6e 302 indigo and the person name arun was doing the check in at the indigo counter. my parents kept the luggage on the moving belt and gave the ticket to arun he then did the check i......


 
Complaint ID: 8829 2010-12-19 Consumer Name: Subhramanyu Mishra

I want to book this complain against Indigo Airline and Clear trip, I have booked a one way ticket from BLR to BBI, bearing flight no: 6E-256As per the ticket the departure time was 6:50am in the morning on 20th December 2010.I reached at the counter......


 
Complaint ID: 7183 2010-11-15 Consumer Name: nehal khetan

i Nehal Khetan had booked a ticket through a travel agent for sector- Delhi to Kolkata on 16th November 2010 on an indigo flight 6E-273 scheduled to depart at 6:15 am. However on reaching the airport at 5:30 am i was refused check in on the ground......


 
Complaint ID: 5899 2010-10-21 Consumer Name: L. Bagh

I'm an American citizen and my husband is an Indian citizen. We were flying with Indigo roundtrip from Calcutta to Hyderabad. I purchased both mine and my husbands flight tickets on my credit card. We didn't have problems flying from Calcutta to Hyde......


 
Complaint ID: 5660 2010-10-15 Consumer Name: Chaitanya

Hello All,This is to highlight the insane and psychic behaviour exhibited by offical named Arun Kumar of GoIndigoAirlines, working at Chennai Airport.

I cant stop agreeing that this isa chep airline ,as what they promote, suits their c......


 
Complaint ID: 5555 2010-10-13 Consumer Name: Guruprasad R

I had planned a trip to Himalayas along with the team of 16 People between 20thAug and 3 Sep 2010. I got my flight ticket booked for Bangalore – Delhi on 20th Aug and return ticket Delhi - Bangalore on 4 Sep 2010. I received email of itinerary fr......


 
Complaint ID: 5142 2010-10-06 Consumer Name: Nayan

boarding denied well before 30min of departure time. ......


 
Complaint ID: 4941 2010-09-30 Consumer Name: mrs.a.s.chandrasekhar

i had traveled to mumbai recently and found while going through security, my homeopathic medicine was removed from my hand baggage without my knowledge. in such cases, passengers should be informed specially in case of patients who are even more seri......


 
Complaint ID: 4850 2010-09-27 Consumer Name: MANASHA BISWAL

IF you will cancell any ticket you booked through IRCTC, They are taking Rs 750 cancellation amount + airline is also taking Rs 750 cancellation amount !!! One consumer can not give two cancellation amount on a single ticket as per my knowledge. W......


 
Complaint ID: 3551 2010-08-20 Consumer Name: SUNIL V LAVATE

I TRAVELLED BY INDIGO FLIGHT 6E-180 ON 19/08/10 MUMBAI TO LUCKNOW VIA DELHI. I KEPT MY BAGGAGE ,AND WHEN REACHED LUCKNOW I FOUND MY BAGGAGE MISSING.i CONTACT INDIGO OFFICE AND INFORM THEM THE SAME. NOW TODAY I.E 20/08/10 TILL 8.00 P.M I HAVE NOT RECE......


 



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