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consumer complaints
Complaint ID: 40115 2012-04-16 Posted by: Moin Ahmad Idrisi

I have purchased Sony Ericsson Xperia on 10.12.2011 and 12 April 2012 when I changed the SIM Card in it was not working. when I contacted the Dealer they told me to contact Sevice Center. At the service center they told me that one of the pins which ......


 
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Complaint ID: 38356 2012-03-26 Posted by: Adv. Jishara VR

My Spiro W100i started to get stuck within 2 months of purchase (25-07-11). I had to get it repaired four times within 8 months of purchase. Still not working properly. I request the company to replace the mobile......


 
Complaint ID: 37630 2012-03-17 Posted by: Ajay Biswas

My sony Ericsson Spiro W100i has been giving trouble since the very first 6 months. I would request the company to replace the mobile......


 
Complaint ID: 33742 2012-01-20 Posted by: shomail

Dear Sir, I have given my SE Jalou F100i on 27th Dec 2011. for repairing to Accel sony ericsson authoried service centre they made it totally dead. Now its not even gettinbg swicthed on. Please help me.......


 
Complaint ID: 31207 2011-12-16 Posted by: Kuldeep Singh

Dear Sir/Madam I\\\\\\\'ve bought a Sony Ericsson Mobile phone on October 10, 2011. From Spice Retail Ltd G-3, JSKR, Sec-18 Noida. After a very few time the phone was not working, i informed to Sony Ericsson serice center on November 3 , 2011 at......


 
Complaint ID: 30442 2011-12-06 Posted by: Dr.Jitendra

This is one of my mobile handset lookwise okay but just after purchase set became funtionless I contacted service centre they replaces software,later I was using somehow but again same problem happen mobile was not charging completely,again replaced ......


 
Complaint ID: 29571 2011-11-23 Posted by: Anish

I am Anish, I gave my mobile(Vivaz U5i) in the month of June for servicing. Till date i havent get that back in working condition. The issue was with the connecter, which was used for charging was loose.So i was not able to charge properly. I got it ......


 
Complaint ID: 29387 2011-11-20 Posted by: kundan

Dear Sir, kundan had brought a W100i mobile phone from spices showroom (laxmi nagar market) just 10 months ago on 22/01/2011,and within 13-14 days i had problems with my display press keys not working. so as i had it in the warranty period i submi......


 
Complaint ID: 28941 2011-11-14 Posted by: Krishna

Quick inputs for anyone considering buying a Sony Ericsson phone especially newly launched Xperia ST15i.. Product is of poor quality.. It cannot withstand more than 5 mins of continuous usage.. It heats up and then the software hangs.. After this it ......


 
Complaint ID: 28552 2011-11-09 Posted by: naresh khujneri

cell phone service provider refuse to repairs in warrenty period, notice is already serverd to the co. \\\\\\\\a case is filed in consumer forem. there is a basic manufacturing problem with mother boards lot of consumer suffering......


 
Complaint ID: 28517 2011-11-08 Posted by: Vijay Mohan Verma

This is to file a complaint against the Sony Ericsson for the repair (under warranty) of the handset purchased. The statement of the problem is described as given below: I had purchased Sony Ericson Xperia Mini Pro on 15.03.2011 and its details ar......


 
Complaint ID: 26079 2011-10-03 Posted by: arpit

i had purchased sony ericsson aino(u10i) it is in warrenty period it is having some dead pixels on the display i had made complain to my local service center but no positive responce... they said it is ok... its nt a big prob and cmpny will nt chang......


 
Complaint ID: 25500 2011-09-25 Posted by: manjiri jadhav

I have purchased JALAU mobile of Sony Ericson on 9/6/2010 from Music world in Kolhapur. By mistake the handset fell down from my bed and its flip got damaged.I showed it to Sony service outlets in Kolhapur and Pune.I was told that the spares are not......


 
Complaint ID: 24270 2011-09-13 Posted by: Nitin Oberoi

I purchased a brand new Sony Ericsson handset (Zylo) on Sep 19, 2010. Within one month, it started troubling me with its sliding function. I got it repaired from Sony Ericsson\'s authorized service centre after hell lot of follow ups and much inconve......


 
Complaint ID: 19470 2011-07-17 Posted by: MANOJ MODANI

I am facing a lot of problem in Sony Ericsson W100I Spario model since I purchased - SMS, Bluetooth, song downloading - do NOT work. It is under warranty- purchased in Feb 11. I went to service centre twice- basement KFC, Sector 18 , Noida. and ......


 
Complaint ID: 19249 2011-07-15 Posted by: Monisha Vishnoi

Hi, I gave my Sony Ericsson W705 mobile for repair at Sony Ericsson service center, Ghaziabad. They fixed it but after reaching home i was pissed off by seeing that the display got some lines now, its damaged. I spoke to Arun and Arya and they are......


 
Complaint ID: 18970 2011-07-11 Posted by: Anshul chugh

Kindly note that last year I had purchased a mobile phone (model noJ105i of sonyEricsson) And in last one year that was repaired many times.by sony service center.( RT Out sourcing services ltd. Faridabad). when last time I gave it for repair that......


 
Complaint ID: 18193 2011-06-30 Posted by: saiprasad.jonnala

Dear Sir/Madam In the month of june 6th, 2011, i purchase sony ericssonn's mobile phone i.e. Spiro (W100i) and after purchasing the mobile handset I am feeling that I have been cheated. I went two times to the service centre and they always updat......


 
Complaint ID: 16642 2011-06-01 Posted by: Ankoor

About 20 days back I started facing problems with my sony erricson xperia x10i. The phone refused to read the sim card. So on 14 may, 2011, I took the phone to their service center in dadar, mumbai to show my phone. I was met by a person called an......


 
Complaint ID: 15849 2011-05-17 Posted by: lEKHA

CASE 1) I recently took SONY ERICSON XPERIA ARC on 15th April 2011 from Thanes authorized dealer Top 10- Digital World -Tel Number 25445514. IMEI number is 012682000673419 Model Number - LT15i Color - Silver. Witin 3 days I had to giv......


 
Complaint ID: 15783 2011-05-16 Posted by: amit mishra

i have submitted my sony ericsson mobile phone in authorised service centre Intarvo technologies Ltd. on 23.02.2011 my word order is SE311RPT10732. But service centre got closed any i am not getting any information regarding my mobile phone.......


 
Complaint ID: 15322 2011-05-08 Posted by: Komar

Sony Ericsson - the worst customer service in the world....and the mobile phone always comes with a problem..i don't know if the promoter idiots of Sony Ericsson are aware of this or not. Mark my words - this stupid phone is going to loose its market......


 
Complaint ID: 14812 2011-04-28 Posted by: suresh kumar

i lost my mobile i made a complain regarding this i lost in on 15-4-2011 if any one knows how to find the mobile please help me Sony ericsson hazel J20I black colour My imei number is 012273004627344 Please help me......


 
Complaint ID: 13718 2011-04-09 Posted by: Rohit Singh

Dear sir, I\'m Rohit Singh,While i studying in classroom my mobile Sony Ericsson Hazel (j20i) mobile thefted by some body. Here is i have given my IEMI no, i have no other sources to help me except u! Please help me sir. ......


 
Complaint ID: 13709 2011-04-09 Posted by: Himanshu Verma

My name is Himanshu Verma. I had a Sony Ericsson C510,there was a problem in the handset regarding detection of the SIM.So I approached my city's service centre on 19 Jan 2011 with my phone. (Premalika Marketing Services,Opp. Dukhniwaran Gurudwara ......


 
Complaint ID: 12750 2011-03-22 Posted by: Dinesh

Dear sir,
I have Purchase One of Sony ericsson Mobile in Mobil store limited.tirunelveli.
First Problem Found If call coming That time hand free mig Is not working properly,receiver problem,auto restart problem and one side speaker not......


 
Complaint ID: 11773 2011-03-04 Posted by: Varun

touch screen not work
company is not give any response.
......


 
Complaint ID: 11727 2011-03-03 Posted by: K C THOMAS

i have purchased a sony ericsson w395 on 27/3/2010 at the cost of rs6059.the set was giving frequent complains from the time of purchase such as failure of the speaker both for speech and hearing .the display was also affected .the set was repaired d......


 
Complaint ID: 11432 2011-02-24 Posted by: Suresh Patel

I purchased Sony satio mobile on14/11/2009 from Kehan Sales (Sony ericsson authorised dealer) Invoice No.1387. Due to some problem touch screen is not working. I logged a complaint to sony authorised service centre J S Enterprise Bhavnagar On 14/02/......


 
Complaint ID: 10813 2011-02-12 Posted by: SOMYA SHARMA

I bought a sony ericsson handset(Aspen-M1i) from HotSpot,Karol Bagh,New Delhi this year (2010)in the month of August which was the latest launch model that time.I have been aregular nokia customer but thought to try sony ercisson this time but
......


 
Complaint ID: 9626 2011-01-13 Posted by: MOHSIN KHAN

DEAR SIR I MOHSIN KHAN PURCHASED A SONY ERICSSON MOBILE ITS MODEL NUMBER IS W595 I HAVE PURCHASED IT ON 14 AUG 2010 AND SINCE THEN IT HAS TROUBLED FOR MANY TIMES ,I ALSO SUBMITTED THE MOBILE TO THE SONY ERICSSON SERVICE CENTER ABOUT 3 TIMES AND ITS ......


 
Complaint ID: 9413 2011-01-07 Posted by: Rahul Dodeja

I submitted X10 under warranty for repair to service center but its 30 days they havent repaired it. They sent me the cell today but it still is not working properly. I am fedup of this service. I wish to now get a replacement only, i dont trust this......


 
Complaint ID: 8992 2010-12-23 Posted by: Khagendra Chhetri

Sir/Madam I had submitted my cell phone in Rt Outsourcing Ltd Nehru Place.They said it will take 10 days and the cost would be 900,i knew the phone had the problem of flux wire but they are citing a good story that your display is to be cha......


 
Complaint ID: 7935 2010-11-27 Posted by: VEDAVALLI

My mobile phone sony ericcson w580i has been stolen by a thief on 27th sep 2010 at 1.30 PM in thiruppur busstand. I request you to block my mobile completely for no use. My mobile IMEI no is 353736020294403. please take the action as soon as possible......


 
Complaint ID: 7929 2010-11-27 Posted by: Khan Amin

I have purchased Sony Ericsson Zylo mobile (Price Rs 7800/-)from One Mobile Stores Pune branch.Within one & half month its screen became non functional .I approched & rquested for replacement but all my repeated request they turned down.I have compla......


 
Complaint ID: 7446 2010-11-18 Posted by: Ankur Maurya

To The Official In charge Sony Ericsson India Dear Sir/Madam I purchase a Sony Ericsson Mobile (J20i) on 28TH May 2010 worth rupees 12400. Unfortunately the screen of mobile is damaged by me. So I submitted my mobile to your respective ser......


 
Complaint ID: 6402 2010-11-01 Posted by: Joel Andrews

Some one looted my mobile at marathahalli bus stop on 30/10/2010 around 2 PM, please find my mobile details as below,Phone model: HTCMake: Google Nexus OneIMEI No.: 3549570319929500Contac No. : 9900452541 Please guide me to track my mobile.......


 
Complaint ID: 6341 2010-10-31 Posted by: Prashant Vats

MY W20\'S DISPLY WENT OFF,AS IT WAS UNDER WARRENTY,I WENT TO SONY ERICSSON AURTORIZED SERVICE CENTRE BUT 24 DAYS HAS PASSED,STILL MY CELL IS NOT GET REPEAIRED.......


 
Complaint ID: 5184 2010-10-07 Posted by: vivek bhanwar


From:
Vivek Bhanwar [Chat now]
To:
Dear Sir/Madam,I have purchased sony ericsson phone U100i from ratan emporium Dis. Dhar (M. P.) on april 2010. I had submitted my Sony Ericsson \\\"U100i\\\"(under warranty) Mobile......


 
Complaint ID: 4971 2010-09-30 Posted by: Zahir Mandsaurwala

Dear Sir/Madam, I had submitted my Sony Ericsson W595 Mobile phone for repairing to the Sony Ericsson Service Center( RT Outsourcing services Ltd. LBS Marg. Vikroli(W). Phone#: 40497500). Its been more then 15 days and now they are informing th......


 
Complaint ID: 4765 2010-09-24 Posted by: G.Ramya

My mobile phone sony ericcson J105i has been stolen by a thief on 24th sep 2010 at 8.45 PM in koyambedu omni busstand,chennai. I request ypu to block my mobile completely for no use. My mobile IMEI no is 356813036157051. please take the action as soo......


 
Complaint ID: 4434 2010-09-15 Posted by: cassandra nazareth

Sub ;_ defective cell phone W595 model
Dear Sir/Madam,
1>>. On 20 March 2009 I bought a SONY ERICSSON cellphone model W595 from Croma Malad
2>>.On 20 October 2009 It stopped working completely
Problem>>speakers not worki......


 
Complaint ID: 3397 2010-08-17 Posted by: Vinayak Rao

Read the all below emails, which is self explanatory ---------- Forwarded message ---------- From: Vinayak Rao Date: Aug 16, 2010 6:42 PM Subject: Workorder No. SE310RJK13920 (Re: Sony Ericsson Contact Center, Ticket: 87823347) To: \"questi......


 
Complaint ID: 2268 2010-07-12 Posted by: bryan fernandes

sir i had taken a handset sony ericsson-J10i2 on 07-06-2010 and this hadndset broke down on 18-06-2010 and i had given the phone to the sony services center on 19-06-2010 (with warrranity) in andheri (west) and i was said that they will replace the ......


 


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