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consumer complaints
Complaint ID: 35193 2012-02-09 Posted by: afroz ahmed

i have taken a HTC G1 mobile last month and the day of delivery the set is defective. i have followed it for 1 month and there is no response from them. Purchasing anything from NAPTOOL is wastage of money. ......


 
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Complaint ID: 33857 2012-01-22 Posted by: Davender Kumar

I ordered blackberry 8830 gsm/Cdma mobile through naaptol on 03rd jan\\\\\\\\\\\\\\\'11 and payment mode was cod and I received my gadget on 7th jan\\\\\\\\\\\\\\\'11 through aramex courier and made the full payment while taking delivery. My ......


 
Complaint ID: 32971 2012-01-10 Posted by: Rajesh R Shenoy

Order No 3154563
The Touch Screen of The Given phone is Loose and the phone looks like used one . The application CD Given is blank. I have contacted the customer care after a 3 hrs struggle. They have given me a complaint no and Time of 48 Hrs.......


 
Complaint ID: 12669 2011-03-20 Posted by: Prabhudas

I purchased a Blackberry product through Naaptol and am very happy with the product i received. I have used the product for past 9 months and even now there is no fault in the product I received. I have no complaints for the service that Naaptol is......


 
Complaint ID: 12249 2011-03-13 Posted by: M.Baburao

order no 1346510 delivery date 08/03/2011 product Blackberry 9530 from naaptol online the product screen is loose and it is shaking I tried to contact on phone on telugu they said they are busy Please post my complaint......


 
Complaint ID: 12247 2011-03-13 Posted by: kishore

I ordered for blackberry 9530 mobile, I received defective mobile,I returned it ,
they said with in 7-10 working days I will get replacement .
I returned it on 24 th of january but till today I received it not.
this is march.
so......


 
Complaint ID: 12188 2011-03-12 Posted by: PRASANNA KUMAR T.J

mobile was booked on december 9th,due to some problem it sent back on same week,but till now no response from naaptol and cash is not refund.i have been listening to the crab reason of all cutomer care each and every time on call.......


 
Complaint ID: 12154 2011-03-11 Posted by: kishore

this is kishore
my order no is 1251626
I ordered for blackberry 9530 mobile(by cash on delivery)
I received the product and paid the amount.
but the product is defective
so many times I called by phone but still my ......


 
Complaint ID: 4049 2010-09-06 Posted by: Girija. Nair

Dear Vijay, I would like to apologize for the inconvenience caused to you. However, we are working on to improve our service, so you would not face any inconvenience in future. Also, we would be more than happy to serve. However, due to absenc......


 
Complaint ID: 3750 2010-08-26 Posted by: vijay

i have purchased a mobile(boss 33 ultra sleek).in this mobile ringer is not working.then on the wap the images not able to see.so please take my complaint quickly and give me a response.......


 
Complaint ID: 2521 2010-07-19 Posted by: Girija.Nair

Dear Mr. Geaorge, To help you with regards to your complaint. Would request you to kindly provide us with your order number or contact number. Please write us on support@naaptol.com, crm@naaptol.com. Also, you can call us on 9223490900 for furt......


 
Complaint ID: 2252 2010-07-11 Posted by: Girija.Nair

Dear Sunny, We at Naaptol are at your service to provide the best solutions for your communication needs at an affordable cost. To help you with regards to your complaint. Would request you to kindly provide us with your order number or contac......


 
Complaint ID: 575 2010-03-26 Posted by: Gourav saxena

dear sir, i had purchared a mobile to naaptol on line shoping but they sent wrong order & i paid ful money then i sent back order as on 10th march but i did not get recive my product.know one talk to me about my order pls. suggest me what sho......


 


Complaints India enables consumers and users of services and products to post their common complaints and suggestions regarding airline, bank, business, companies and Government and non Government organizations in India and abroad. Track your car complaints, mobile phone complaints, bank complaints, credit card complaints etc at this website. It's a consumer forum, board or bureau for consumers to redress their complaints.

Consumer Courts in India now gives the power to consumers to fight for their consumer rights at district level consumer forums. However consumers can proceed to confront companies and try to get quicker responses through the website. For companies its important to quickly address consumer complaints to protect their product or service brand image. Consumer-India web site has a number of resources for your assistance. Separate new product complaint and NRI complaint sections help in easier posting and tracking of complaints.

With online internet scams proliferating, its easy to get cheated by fraud companies. Consumers need to protect themselves from online scams, email scams, phishing etc.

Complaints can be posted on all products and services. You can post complaints Mobile Services (Airtel, BSNL, Idea, Reliance, Docomo, Unior, Aircel etc), Mobile Phones (Nokia, LG, Samsung, Sony Ericsson, Blackberry, Micromax, Karbonn etc), Home Appliances like TVs, Refrigerators, ACs, Cooking Ovens etc.

Select appropriate sub category from the drop down field in Consumer Complaint Submit Page and submit details Complaint. If Company Mail Id is given, complaint will be forwarded to Company for resolution. You can also search for complaint status.


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