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consumer complaints
Complaint ID: 43046 2012-05-24 Posted by: Sawan Gokani

TATA DOCOMO HAS WRONGLY DEBITED AN AMOUNT OF RS. 35 TO MY MOBILE NUMBER. I GOT A CALL FROM +911401965005 FOR OPTING FOR 1.2PAISE PER 2 SECONDS @2:23PM ON 24TH OF MAY 2012 TO WHICH I DID NOT GIVE ANY RESPONSE. YET AFTER FEW HOURS @ 4:33 PM ON 24/05/12......


 
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Complaint ID: 42387 2012-05-14 Posted by: Nousheen

0nknowningly i have recharged my mobile with stv rs 51 i want my money back i thought its talk time balance so kindly contest them into talk time please as i have already net balance........


 
Complaint ID: 42223 2012-05-12 Posted by: pradeep kumar

Sir 9041841441 no se galt tarke se pase cute jate hai koi bhi seravice khud activet ni karte so pls sir jo bhi seravice lagi ho band kr do or balance refund kya jaye.sir ek or baat aap ki coustmor healp line 24hrs me ek bar cunct hoti h ye problem so......


 
Complaint ID: 42217 2012-05-12 Posted by: Nikhil Katarmal

to back my all uninformed deduction\'s balance & monney......


 
Complaint ID: 42198 2012-05-12 Posted by: suniltavde

tata docomo is charging on that packs which is not subscribed by me. After calling call center their system is down always. and saying that call after 4 hrs. i am just fead up calling them. My no is 8655161893......


 
Complaint ID: 41577 2012-05-03 Posted by: Vaishno P Vashisht

Sub: 1. Discriminately non-changing the requested CENT125 plan on Mobile phone 9041211400. 2. Non-Updating of three transactions of Rs (55 + 126 +183) on account of bill payments for Mobile phone 9041211400. 3. Restriction of services on Mobile pho......


 
Complaint ID: 40406 2012-04-18 Posted by: ADITYA SALLA

An unwanted service named MAGIC SMS has been activated automatically and money dedeuction of RS 30 has been done since last 3 months.And when the customer care executive was informed about the problem,they did not transfer the call to authority and n......


 
Complaint ID: 40281 2012-04-17 Posted by: VAIBHAV GUPTA

AT 2.36pm today call came from +911402035004 Its a telecommunication VAS Call & I disconnected after picking up for 8 seconds When I checked my A/c balance there was a deduction of Rs.35/- for any misleading application unnecessarily activated withou......


 
Complaint ID: 40262 2012-04-17 Posted by: gaurav sharma

R/S Sir, My mobile no is +918122260286. I have two problem first notwork problem + balance deduction. I\'m not getting the network and if suppose i\'m getting it while calling automatically network is disappeared and balance is deducted. I already......


 
Complaint ID: 39687 2012-04-10 Posted by: Murali

When ever we dial 121 to lodge a complaint, the IVR saying \"The executive is busy..Please leave a mail to listen@tatadocomo.com\" and immediately the call is dropped. How a person from rural area or even an educated person without e mail knowledge c......


 
Complaint ID: 39132 2012-04-03 Posted by: uday

I was using a prepaid no. of tata docomo (86991-42249) since september 2011 and due to my job requirements need to get it converter to Postpaid connection, so i just went to Mohali office in Phase 3B2, and got it converted on 21-03-2012 and just 2nd ......


 
Complaint ID: 36711 2012-03-05 Posted by: Azruddin A khan

Dear All, I had been trying to activate Add on plan on my existing no.8149077739 According to TATA DOCOMO Website, Add on plan is available for GSM Postpaid customer but As per their reply Rs.75 add on plan is not applicable for postpaid GSM custom......


 
Complaint ID: 35644 2012-02-16 Posted by: kdubey

sir, many time balance are deducted from my mobile no.8962459113.i talk to custemer care he say to me the system is not update now this time u call 6 hrs latter.6 hr latter i call to custmer care but i can not talk to him bez this service is also st......


 
Complaint ID: 35301 2012-02-10 Posted by: Praneet Tulshyan

Ref. No.: GBL0922599035 Date: 10th February 2012 Again, for I don\'t know how many times this has already happened, I got a call from this number 1401915006 while I was on another call. I was another call and hence did not pick it up. It went on ......


 
Complaint ID: 34833 2012-02-02 Posted by: Ganesh

I took a connection from tata docomo in bangalore (7795090109) and cancelled it in the month of october 2011. The cancellation request was given to the tata docomo office in calicut in writing. Thereafter I received bills in the month of november and......


 
Complaint ID: 33847 2012-01-21 Posted by: Pankaj Jhamnani

I have met many a times against balance deductions. And wenever i called customer care i got a response that your balance deduction is not yet updated call after 12 hrs. Today also my account was debited by 50 Rs. On 23rd dec it was debited by 50R......


 
Complaint ID: 32964 2012-01-10 Posted by: DEEPENDRA SINGH

sir my no is 9713774976 tata docomo no. sir i received a massage the msg is Hii you have subscribeed to Boss ka toss pack at rs5 till 13/01/2012 and deduct rs 5 to my main account balance.than i call to custmer care 121 and say this issue to repras......


 
Complaint ID: 31626 2011-12-22 Posted by: Shukkoor N

I\'ve recharged my docomo prepaid connection for Rs.150 (8867562400). But the amount is not credited yet. The customer care is the Worst one in this World and they are not at all responding after calling more than 100 times. I need some action to ......


 
Complaint ID: 30615 2011-12-08 Posted by: Anby Cherian

An amount of Rs 34 was deducted from my prepaid account.My mb no is 8087693887 I nead the refund at the earliest......


 
Complaint ID: 28759 2011-11-11 Posted by: Bob Baga

Tata Docomo is charging for Missed Call Alerts @ 7 Rs.per month but even though the representative told me it is activated on my mobile messages keep coming that I have send a message to a certain number @25 paise per sms to get the details of the fi......


 
Complaint ID: 26897 2011-10-14 Posted by: Sunilkumar

With respect to the number 8095950280 we have applied for porting 15 days back from tata docomo to Vodafone, but upto the day today i have not yet been ported or i have not yet received a confirmation SMS from any of the companies and the executives ......


 
Complaint ID: 25895 2011-09-30 Posted by: deepu

two times i done my rechage rs 11/ but it is not activate to my num,.......


 
Complaint ID: 22861 2011-08-25 Posted by: ankur

tata docomo sucks ........i have purchased a new postpaid connection of docomo the number is +917417000097 on 8aug-11 it is activated on 9aug-11 and after on 23aug-11 they call me said your bill is 2109rs for bill period 9aug-11 to 20aug-11 for 11 d......


 
Complaint ID: 22448 2011-08-20 Posted by: Mohit Trivedi

Docomo No. 8081629598 Dear Sir/Madam, I ported my Reliance GSM prepaid connection(8081629598) to Tata Docomo GSM Prepaid on 27-06-2011. As per the rules, I submitted the new CAF filled with all details(Porting Request Code RE426748), m......


 
Complaint ID: 20563 2011-07-30 Posted by: vamseedhar

Do Not Disturb service for my Mobile number 9742883363 is not been activted dispite several complaints. They made me to wait for almost 5 months to activate this service but still it is not activated. I keep getting all stupid and use less sms from v......


 
Complaint ID: 19794 2011-07-24 Posted by: Nevil Kotak

My Blackberry service has been deactivated without any intimation. Now when i called on 121 i didn't get any proper reply. and now they are not answering any of my calls.......


 
Complaint ID: 19674 2011-07-19 Posted by: deepika_sankhe@yahoo.in

Tata Docomo Network Operators. They have activated some service for which i had never subscribed and deducting 1.50 paise per day for same.I gave a call to customer care service executive they are not responding to the Query..I even visited there web......


 
Complaint ID: 18909 2011-07-10 Posted by: Parth pobari

dear sir , the above tata docomo no.9029602160 is been used by my grand father Chottlal M Pobari . Caller tune was activated from ur side n 100 rs were deducted . after making complain on customer care they just told me that the service ca......


 
Complaint ID: 18463 2011-07-04 Posted by: Swagata Das Chowdhury

Dear Sir/Mam My mobile number is 9046638676 on 5th July Rs55 was deactivated from my account without any consent from me.When i called the customer care executive he behaved very rudely with me.Is this how telecom companies make so much pr......


 
Complaint ID: 17276 2011-06-14 Posted by: Narendra patel

I m using docomo services. When i m open the net without any downloading my balance deduct from my account from last 2 months. When i complain about this to the nodal officer but they were not accept their mistakes. So please take any action for net ......


 
Complaint ID: 15584 2011-05-12 Posted by: Vinod Dutt

Dear Team Even after repeated reminders I have still not received any revert for my Complain..Such negligence on your part pains me allot. If this is the way a reputed concern behaves with the customers then I feel the same would be the case with a ......


 
Complaint ID: 15513 2011-05-11 Posted by: pragendra

HI my no. is 7415719692 and m receiving unwanted sms details of some of which are as under11.5.2011 05.33hrs.i have already regestre tnt service but they are not follow this rule in tata docomo.......


 
Complaint ID: 15415 2011-05-09 Posted by: SHADAB PARVEZ aNSARI

My mobile No : 08960519117 is from Tata Docomo and the company sending many offers via Message and without my permission they just activate these services and cut my balance amount and after suffering then I had registered DND service ( Do Not Distur......


 
Complaint ID: 14705 2011-04-26 Posted by: pratish balkrishna chavan

My tata docomo mobile number is 8097943697.My outgoing calls are not going from last 4 days.I called up customer care they informed me that some one called up with my details & asked them to block outgoing calls for this number.I have never asked cus......


 
Complaint ID: 14551 2011-04-24 Posted by: sageevkumar v

Dear Sir, i had registered in tata docoma website with my mobile number 9037622669. i konw the password , but it is now locked only because of the thing that i tried 3 or 4 times. in forgotten password recovery session, it is not accepted , may ......


 
Complaint ID: 14513 2011-04-23 Posted by: Rajashekhargouda C Patil

Sir, Tata Docomo has automatically activated the call me tunes without my notice and have deducted Rs. 50 from my balance. this is happening with me for the 2nd time with Docomo. Please try to refund the Rs. 50 deducted from my balance. Thank You.........


 
Complaint ID: 13400 2011-04-04 Posted by: Digambar

I AM NOT SATISFIED YOUR SERVICES BECAUSE I AM NOT USED INTRNET LAST MARCH MONTH STILL IT HAS BEEN CHARGED IN BILL ,, I AM NOT SATISFIED WITH YOUR SERVICES I NEED WAIVER OTHER WISE I WILL NOT PAY ANY SINGLE AMOUNT I WILL TERMINATE MY NO ....THIS......


 
Complaint ID: 13397 2011-04-04 Posted by: Digambar

Hi;; My name Digambar Darekar my contact no 7208016811 i was using your sarvices but i am not satisfied your sarvices because i have wrong bill amount your side beacause,,, i am no using internet for last month ,,,but amount was in my bill......


 
Complaint ID: 13325 2011-04-02 Posted by: S Venkatesh Iyer

My cell no is 7208051086 of Tatadocomo. In November and December 2010, I have made request to Tatadocomo to change the plan from Rs 499 to Rs 100. WThe bill for November 2010 did not reflect the change of plan and once again in Decmeber 2010, I requ......


 
Complaint ID: 13265 2011-03-31 Posted by: Ananth Ramakrishnan

I ported my mobile number (9901540540) from Airtel to TataDocomo due to poor coverage and worst customer care of Airtel. The outstanding bill amount for the month of Feb/March was paid by me on time (on 19th march the money was deducted from my cred......


 
Complaint ID: 12686 2011-03-21 Posted by: tony

I have take a post paid connection.it has no coverage in my locality. when i realized that i decided to change prepaid ,i want to retain that no.but they told that atleast 3 months use only then can convert to prepaid.i took the conection sep,jan i g......


 
Complaint ID: 12467 2011-03-16 Posted by: MADAN MEGHWAL

SIR I USING TATA DOCOMO SIM OVER ALL COMPANY IS GOOD BUT CUSTOMARE CARE REPRESENTATIVE IS NOT GIVE A TRUE REASION OF ANY PROBLEM FROM JUNIOR LEVEL TO TOP MOST. THATS WHY CREDIT OF COMPANY IS VERY VERY POOR. I LAPS MY BALANCE ON 24.02.2011 BUT NO ......


 
Complaint ID: 11506 2011-02-26 Posted by: m.a.khan

i havebeen using tata docomo gprs due to cheap internet but it sucks our money because no help is available on customer care where we get only computerised push this and press that type messages and after some times we realize that our prepaid balanc......


 
Complaint ID: 11107 2011-02-17 Posted by: Deepak Sharma

Folks, I would like to express my dissatisfaction towards Tata Indicom and want to drag them to consumer court and teach them a lesson. Recently, I made a recharge of Rs 320 from their website ichoose.in using ICICI bank net banking around 2 weeks......


 
Complaint ID: 10993 2011-02-15 Posted by: ARAVINDA SINGH

I HAVE CONVERTED AIRTEL TO TATA DOCOMO FOR BETTER SERVICE, BUT WITHOUT INFORMING ME THEY HAVE ACTIVATED SOME WAP PACKS AND DEDUCTED THE AMOUNT FROM MY CURRENT BALANCE. NOT ONLY THIS THEY HAVE ALSO DEDUCTED THE BALANCE FOR INTERNET SURFING LAST NIGHT ......


 
Complaint ID: 10941 2011-02-14 Posted by: Atiqulalam

Sir Respectfully i wanna say u that tata docomo telecome compny has reduce my balene at 13/2/2011 and the have not return yet. Plz help me Mob 8791835884......


 
Complaint ID: 9098 2010-12-26 Posted by: lnaik

I was taken by a surprise after seeing my mobile bill of Rs. 6,500.00 +. When I investigated the bill to understand the reason for this getting astronomically high bill. It appeared that the reason for getting this bill was the Internet usages. I......


 
Complaint ID: 8647 2010-12-14 Posted by: Mahesh

I am using Tata Docomo Number my Relationship Number 907919937 Activation Date 26-OCT-2010 Billing Date 17-NOV-2010 Current Talk Plan GSM Diet 799 Plan Which has 1500 STD min Free as well 200Min Local and 100 MB usage Free as well NO ISD calling......


 
Complaint ID: 2990 2010-08-02 Posted by: biplob kr sarkar

Sir, My mobile number is 9040550339. Everyday my balance is deducted by 1Rs. for data usg. But I have not activated anything. I have called call center. They are very clever. They stop customer care call service. Now whenever I call them, It says al......


 
Complaint ID: 1264 2010-05-26 Posted by: atanu saha

respected sir, i am a coustomer of tata docomo telicom service,my sim no is-9046820016.it is a ashoknagar\\\'s number which is near the kolkata of west bengal.since last 26 april 2010 i am at indore of MP.and since then there was no incoming or out ......


 
Complaint ID: 850 2010-04-23 Posted by: K.velu

my name is K.VELU PRABHAKARAN.iam from Chennai in India.one day i call to tata docomo costumer care. and i ask details about call me tunes.and costumer care side provide details to me. and i told to not activate the call me tunes and costumer care a......


 
Complaint ID: 68 2010-02-15 Posted by: Ronendra Paul

I have been very upset with the Tata Docomo Services, as recently I opted for a Mobile No. 9029002902 from the Tata Gallery, submitted my documents and had the number activated. But within 4 to 5 days my line was Disconnected/Suspended, without any n......


 


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