Electronics Cameras& Mobile Phones , Video Camera Complaints Consumer Complaint About Dv540 10 Mp Digital Video Camcorder, Naaptol Online Shopping Private Limited, hubli |
| Complaint ID: 10206 | 2011-01-28 | Posted by: Raghuveer prabhu |
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I have purchased dv540 10 mp digital video camcorder online from Naaptol dated - 11.11.2010 through credit card. The product was also having 1 year of warranty. I received the product after 4 days,but the product quality was not good and there were scratches on LCD screen of the camcorder. It was complained to customer care and they informed to send the product back, which will be replaced.And it was returned via blue dart courier, docket no:12981157184 dt.20.11.2010. The company also confirmed the receipt of it.I am calling them every week for the status since two months but still not replaced. Every time they are saying that it will be delivered to me withing 7 days but nothing is done yet. So I am forced to filethe complaint.I want them to replace the product with good quality product and deliver it to me asap or refund the amount
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