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Telecom Service Complaints, Airtel / Reliance Complaints Consumer Complaint About Airtel, Airtel Prepaid, Hyderabad

Airtel Prepaid / Airtel

Telecom Service Complaints / Airtel / Reliance Complaints

Airtel Customer Care Complaint Airtel Prepaid and Airtel Postpaid Complaint, Hyderabad

Complaint ID: 1024

2010-05-08

Posted by: Chakradhar

Post a Similar Complaint!

I am having problem with both my Airtel Numbers Prepaid As well as Post Paid. Some unauthorized charges are levied every now and then. Even when no such special services advertised by Airtel advertisements is taken by me. when I enquired, the customer care told during services were taken by many after watching TV ads and I woulkd have also clicked during cricket match. or some TV program.. was he suggesting that I am mentally unstable to take some Airtel special service, since I was watching cricket and without thinking I pressed the buttons.... I have been running around to reverse the charges but not successful

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COMMENTS BY USER (Admin will NOT reply to Comments posted here. For Admin response, submit complaint form )

Date: 2012-02-21 by UMESH

i had purchage airtel sim card very BAD expierience i got from them POOR SERVICE

Date: 2012-02-15 by amartya

i am from bangalore and my airtel number is(9611939044) i occasionally get links as msgs from airtel...without specifying how much they charge. so just clicking on it they deducted rs.30 without any conformation. i am only a student so it really matters. apparently the customer care is down. i immediately stopped the service. but i hope i get my money back. kindly look into the matter please.

Date: 2012-02-15 by vicky

my bal. is deduted from my mobile......and automatically airtel radio service is activated....the unwanted service is automatically subscribed and reduce my balance.. 9752782678

Date: 2012-02-04 by aravindan

i am aravindan tamilnadu i am using aitel prepaid number 9952408777 for past 3 years above last 6 month i am try to make a call to customer care number 198 or 121 but i cannot to contact your customer care executive.because my mobile not receive data signal in GPRS continue. kindly resolve the problem.

Date: 2012-02-04 by aravindan

i am aravindan tamilnadu i am using aitel prepaid number for past 3 years above last 6 month i am try to make a call to customer care number 198 or 121 but i cannot to contact your customer care executive.because my mobile not receive data signal in GPRS continue. kindly resolve the problem.

Date: 2012-02-04 by ASHAK.AM

i have used airtel prepaid My airtel no 9895062378(kerala sim)my outgoing connetion barred yesterday so kindly request you to please take care to solve this problem

Date: 2012-02-03 by Nandhakumar A

Respecter to Airtel Customer Care,

we have airtel signal problem in our place so i like to inform to you.passing THREE year we are using Airtel network but we have bad signal strength only from this particular place
so kindly request you to please take care to solve this problem
Thanking you
your`s respectively
Nandhakumar.A
(+919600959792)

Below i have mention the place address:

Kalipalayam,
K.Pudupalayam(PO),
P.Velur(TK)
Namakkal(DT),
Tamilnadu(State),
India.

Date: 2012-02-02 by Sibin

I have used airtel prepaid. My airtel no 9995422850(kerala sim). The Airtel is taking RS 1 every day.I didnot subscription any service so for. so please stop this services(ITW CELEB MIX_1). Don't play with customer.

Date: 2012-02-02 by Suji

With me not subscribing to any service ( aitel prepaid No 9974382895) I have been receiving SMS from AD-54321 which reads " You have been renewed for LOVE AND SHAYARI_2462 subscription service from airtel. You have been charged Rs 2.

What is this? I never subscribed nor I want it. Plz stop this and never again send such messages and charge. It amounts to cheating of customers through fradulent means which can lead to legalactions against airtel.

I say STOP such sms and reimburse all amount deducted at Rs 2 since days.

Date: 2012-02-01 by Dhruv

My no. which i hav to change from voda to airtel is 9953065371. I hav deposited my ID and photos etc to the airtel showroom which is in sec-14 Gurgaon15 days before but my no has not been activated yet.

Pls do the need ful
My contact no. is 9582944473

Date: 2012-02-01 by bhagwan singh

Dear sir

sir plz my mobile no change Idea to Airte
This is to inform you that I have applied for mobile no portability from Idea to Airtel. My mobile number is 9617018135 of Idea and the Unique Porting ID is AY465481. date 14-01-2012
I have tried to contact Idea but they are giving no proper reply though it is already more than 10 days after getting Unique Porting ID and submitting the required documents to Airtel office.
Recevide message
(5910 Your request for porting the 9617018135 to Airtel has been received ) Received date 23/01/2012
(1901 Request for porting ypu mobile number to airtel has been received and you application is in process.) Received date 23/01/2012
Please inform me my mobile number

Thank’s
Bhagwan Singh
Mob. 9617018135

Date: 2012-01-31 by ritu raj mehta

sir, yesterday ie on 31.1.2012 there was message received that last call is of Rs 20/-whereas i had made a call to at chandigarh at about 8.36 pm. when i had contacted on 198 no , some one who has attended my complaint told me that i have used internationalcall.again i had contaced another fellow on the same no. he told me different story.then again i had contacted another fellow on 198 at about 9.00pm he told me different story. i was shoced how they have manuplated this case. my phone no is 9805764664. i request you to sort out my problem

Date: 2012-01-31 by manish Gupta

dear Sir
i have a number 9818238750 u r stop to customer executive complane facility & u deduct my account some rs in par day but i have not activate an facility in my mobile no. please reply & stop to all services and refund all amount

thanking you

Date: 2012-01-29 by Darvena Rohilla

My mobile no is 9878828778 and my messages are getting failed and the customer service is not getting connected. plz help me out.
thanx and regards

Date: 2012-01-29 by maragatham

sir, i lost my simcard along with my mobile. i need the same number simcard. but i forget what proof i gave for my losted simcard, but i know the address of the proof but i forget in which name i bought that sim. can i able to get to get new sim with the same number? please help me sir.

Date: 2012-01-27 by vijay

Hello,

i am in Bangalore, for an inflated bill of Rs.5000 against my mobile no: 9871305734, Airtel has sent goons at my parents place in Delhi -- They are there now -- 11am-Saturday-2012, my parents are old and sick, they have nothing to do with my bill. They are almost on knife point. I told them to mail me the bill so that i can chk and pay from here in Bangalore. They insist that i pay the bill within 30mins, my parents are being threatened and abused. I have been holding this number for the last 9 years.

I am in a very scandalous condition.

The goon is on : 9810064972.

Need help ASAP.

Plz.

Vijay

08285311416.

Date: 2012-01-25 by Aniruddha Kolte

My friend has lost his mobile having Airtel prepaid connection mobile no.9860821283. it has around 75/- balance. Request to kindly deactivate the account immediately.

Date: 2012-01-24 by arun

Thanks for downloading INB_Naughty_Games_@_99 Game from Airtel. You have been charged Rs 99. . My number is 8129681438 so plz help me i need ma bal i didnt do anythng wrong

Date: 2012-01-23 by suraj kumar

I wanted to port my no.9766666079..from Airtel to Docomo.So my request for MNP is registered successfully..5440007.but after four days..i.e.today i had received a message in which it was shown that my MNP request is rejected for 9766666079 due to 1.Rejected by Donor 2.Contractual Obligation Violation at 2012-01-23 10:50:39.Thanks..So i request you to grant my request as soon as possible.

Date: 2012-01-20 by Pharmd299

Very nice site!

Date: 2012-01-20 by Pharme691

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Date: 2012-01-16 by revathi

sir/madam.....i had put airtel msg booster but still paisa is going plzz help me nw

Date: 2012-01-16 by rajeev

sir/madam,
today's in morning time you deduct 20/- rs from my talktime balance. U send me a massage regarding tadkalive and deduct 20/-rs.
I dont want this service.
How u can activate this service without any permission of custmer.
I just want my talktime balance back.
Look at this matter. Waiting for ur response.

Rajeev

Date: 2012-01-15 by sakthivel

Airtel 3g service making me fool because, when i recharge for 30 min pack i was deducted from my main balance.
when i contact the customer care, they say you have not done any recharge. i have the proof of transaction ID 1255723621.
if i fight for justice, they block the customer care no. for me.
continuously two times i faced this problem one time i got recharged and customer care says small technical problem
second time i couldn’t i loose Rs 45 without using any service

Date: 2012-01-12 by naveen

hi sir/madam, iam using prepaid no 9000575488. i already inform to customercare to deactivate DND. still they didnt response to it. once again i am requesting u to deactivate it.
PLS.......

Date: 2012-01-09 by Satyajeet Sharma

I lost my sim of 95010 15777. i have submitted documents and proofs and purchased a duplicate sim of rs 50 8991020911257410031F. It is now over 10 days now and my number is not activated. I submitted my documents at Airtrel Office in Hargobind Nagar Market, Phagwara, Punjab. When asked for reason they told me that number with special digits like 777 and 000 in ends needs special permission and confirmation mail from airtel which they are not receiving from back end and they have put reminder to them. They gave me same excuse daily. Please reactivate my number as soon as possible because it is very old number and all my knows living remote has my this number only. If because it is a special number like 777 digits in the end and company is not willing to active number then i will pursue legal actions under Consumer Court Act.

Date: 2012-01-09 by richa

i am using Airtel postpaid number and want to register a complain for ur service.I was using a SMS pack,which was decactivated by me on 31 Oct but that service is still activated and includes in my bills ...what's the point im paying for that service which was deactivated by me and i m not using that.now when noticed this i want that u deduct that amount in my next bill which i had paid for sms pack after the deactivation.Please take a step otherwise i will stop my 5 airtel connections which are corporate numbers...

Date: 2012-01-06 by Nadeem rana

I am airtel mobile user as 9815539420 .0I got msg from airtel company on 01 january .They was return in msg with that rechareg Rs.40 And get Rs.40.i didn't get full talktime .I got just Rs.31.13 ........please do revearse my balance Rs 8.87 ..With respect Rana Nadeem

Date: 2012-01-04 by achal pratap singh

my no- 9958963113 iam using this no with in 5 years now iam not happy in your services so i can not paid your bill because airtel company not coparte with me . i submit our doucments already 3 time in airtel showroom but my services has been deactive where is my folt so you plz reply me .if you want pay your will so plz actived my service immdeatly. your costumer care employed not coprate with me and cut the phone . plz reply

regards

achal pratap singh

9310657921

Date: 2012-01-03 by shweta mahapatra

Dear sir,
I had recharged my mobile no(9677897605) with 111 rs, and i had put 36 rs booster on jan 2nd. on jan 3rd all my balance became nil. before it became nil balance, i was having 86 rs. Can u please help me to get my balance back.

Date: 2012-01-03 by dilip bhaliya

hi
sir mam
happy new year

iam dilip bhaliya . using reliance network but promblem is network not good my friend advise me you change your network suggested me choose airtel it is best from every country and abroad.... iam change my network ;;;;;
convert to airtel

and submit the document from airtel relation ship center, vaihsali apprtment, neat railway station, surat i Had submited all the docoments on 8th december 2011 and still i am enable to service before one month and when i sbumiting documents at that time relationship manager told me tha this process takes 7 to 12 days for process, and now it is already 30 days and still i am enable to get service, i had visited 3 times that center but same replay that it is in process and this process take 2 days, i am still enable to get service why ? and mention the details
name; dilip bhaliya
email id dilip.bhaliya@gmail.com
contact number;9510855044 pls reply me on the above address or through by cell
thanking you

Date: 2012-01-03 by mannu arora

hi
sir mam
happy new year

iam mannu arora . using tata indicom number but promblem is network not good my friend advise me you change your network suggested me choose airtel it is best from every country and abroad.... iam change my network ;;;;;
convert to airtel

and submit the document from airtel vikas puri sodhifone telecom ;;; number is activated few time later number is permanent dissconnected reason document not submitted iam submit the document..... iam talking from sodhifone telecom they are not rejection from your regards why why why reason my number is permanent disconnected .....
mention the details
name; mannu arora
address; jg1\92 vikas puri new delhi-110018
contact number;7838908857
permanent number is disconnected :9211938578

Date: 2012-01-02 by nitesh dubey

my contact no is 9958009870 . i m using airtel prepaid connection i dont hv complain with network its really awesome. but frm last 1 month i m suffering frm same problem . which is error in my internet connection . when i m trying to download any content its consuming too much time wheras in my other network its working good .once i complained for same and it was corected but this time its not and been 1 month.
i m very sorry to write that airtel service is detoriating day by day and if it will not resolved soon i would have to say bye wd this network.

Date: 2011-12-30 by Rohit

Your service was very good when i adopted it 6 years past but now it is not at it was. Your call center peoples dont have any manners how to talk, they speak abusive words and dont even take care of my problems. I am sorry to say that this service is deterioting badly and you should take some strict action over this issue otherwise company and your dignity would be ruined soon. I m going to adopt portability service and leaving yours. Thank you.

Date: 2011-12-28 by Mital

I am having problem since morning. my sims network is totally zero from morning. please take some urgent action. Am not able to make any calls nor any calls are coming on my phone...not a single message i can do..please take some action asap.

Date: 2011-12-27 by Neha Dupate

Date: 2011-12-23 by Omprakash

Dear Sir,
Our mo. No.8400069517 is temperery closed from 20-12-2011 .Identitiverification are complete.And ID Proof Document are submitted Second time ondate 16-12-2011.
Please shotout problem Shortaly.

Date: 2011-12-21 by surinder virgotra

M using 9818407717 prepaid. one & half month ago airtel blocked my sim for not receiving the calls & also banned for not making the calls. then i speak to customercare, they told me to submit the documents again & they said they hav no record for my cell n number. they blocked my number around 10 days (10 nov 2011 to 18 nov. 2011). Finally on saying customercare i again submitted my documents on 15nov. 2011. then Airtel sole my problem, even i got confirmation call that they hav got my documents. Today again airtel blocked my outgoing calls. and i again spoke to airtel & they are saying to submit the documents.

See i submitted my documents in malviya nagar branch on 15 or 16th nov 2011. i submitted my documents after that you allowed me to make the outgoing calls & attend incoming calls. otherwise my number was blocked by airtel.
I have no time to submit the ddocuments again & again. You can see the record in malviya nagar branch in between 12 to 18nov. 2011. It is big loss that u hav blocked my number. I can also take the legal action becoz one & half month back i gave my documents, Airtel want to issue this number to anyone. so thats why making the lame excuses for not submitting my documents. please solve my problem, otherwise i m going to take legal action. Surinder Virgota, 10/128, Malviya Nagar, New Delhi, Cell : 991000 1850

Date: 2011-12-21 by rabindra

pls
nomber infromation adress
nomber 9955902870

Date: 2011-12-17 by s.p.goswami

Dear sir,
Please check from your system that my wife Mr's vandana puri Goswami +919001008440 Jaipur Raj.using above mobile no but unfortunatly we were not receiving any SMS alert from HDFC & SBI bank for any transaction of money from our bank account in which we provided that no ,Pl check from your system & revert beck to me.your earlist reply highly appriciated by me.
Regard
s.p.goswami
09099062543

Date: 2011-12-17 by ramu vijayagiri

happy evening sir
but we are not happy with your service in post paid because of iam paid my bill in the month of October but i dint get my out going and in coming and again you are send me the bill of November month its a bad dirty service in mobile and my no is 9676666639

Date: 2011-12-15 by Umakant Mishra

DEAR SIR,
YOU HAVE COMPLETE MY COMPLAINT IN LAST FEW DAYS THIS COMPLAINT ABOUT ILLEGAL BALANCE DEDUCTION AND YOU REFUND MY Rs. 100 RUPEE BALANCE. BUT AFTER COMPLETING THIS COMPLAINT YOU ARE AGAIN DEDUCT ILLEGAL BALANCE FROM MY ACCOUNT. SO PLEASE CHECK AND AGAIN GIVE ME MY ILLEGAL DEDUCTION BALANCE Rs.80(40+40) RUPEE.

THANKS & REGARD

UMAKANT MISHRA
9993355941

Date: 2011-12-12 by Emandi.srinath

DEAR SIR,

deduction of money due to hungamaclub without my knowledge. i lost almost 20rupee and even they have block my call request to the customer care
I HAVE LOST OF MONEY & TIME. MY MOBILE NO:9573122245 COMPLAINT IS YAHOO SIGNIN, YAHOO IN THIS PAGE NO ENTERING TO THE MY ACCOUNT. PLEASE RECTIFY THE MY PROBLEM.

IAM ALSO TODAY MEANS 12/12/2011 COMPLAINT TO AIRTEL CUSTOMER CARE WITH IN 11 TIMES JUST I HAVE GIVING TO YOU. REFERENCE NO'S: reference number is CMOBI21212352972, CMOES21212289740, CMOUD21212304593, CMOUD21212973020, CMOBI21212998094, CMOBI21212981474 THESE ARE ALL THE SENDING TO MY MOBILE COMPLANT REFERENCE NO'S.
PLEASE ACTION THE YOUR CUSTOMER CARE.

Date: 2011-12-12 by hardeep

My name is Hardeep Singh user of airtel mobile no - ,,………./ I had recharged my mobile number with Rs 50/- on Saturday dated 10th dec”11 via rechargeitnow.com. My transanction details are mentione below for your reference. But still my account is not recharged. For confirmation, I had called up to customer care today and surprisingly came to know this recharge is incorrect and I am not providing correct details. However my account statement shows that the amount is been debited by rs. 50/-. Kindly get this checked and I request to provide resolution on this case. Hope to see a positive response from your end asap..

order id: R86034110c11
transaction id: 44524979
subscriber id recharged: 9818623073
operator: AIRTEL
circle: Delhi & NCR
purchased value (MRP)Rs.: 50
date: 2011-12-10 04:55 PM

Date: 2011-12-12 by sai krishna

Cheap tricks playing by Airtel or the 3rd party. Thebigfatfreestore daily 5Rs subscription has been activated on my phone with my intention. I got a push message. In order to view the message completely, I selected the message from the notification menu on my HTC desire HD mobile. It got activated automatically. I called customer care 3 times on consecutive days to unscribe the blady unwanted subscription Thebigfatfreestore. First day was told by the customer care guy, that they unsubscribed Thebigfatfreestore service. second day then asked me to send an sms like 'LIVE CANCEL' to 52212. Third day they asked me to select Mobile office instead of Airtel live. But nothing was helpful. I tried everything. Every day I'm loosing 5 RS for this unwanted service.

Date: 2011-12-08 by Himanshu Budhia

Dear Sir,

I am the regular customer of perpaid number 09878440352 & I am regurlarly paying thru cash before due date. I am
paying at your jalandhar branch at Jyoti Chowk, Name is CAN & ABLES COMMUNICATIONS. Every time they did not give receipt of cash & take cash & note down in some register & say we will rece. the confirmation of payment thru SMS only they didnot give cash receipt they say the system is not working. every time next day we have to go again to take receipt of our payment & then same day we will rece. SMS not on the day we pay. this is happening from last more then a year. But now this is a limit they are using customers money. kindly do some thing & do the needful

Date: 2011-12-07 by Veena Rani

Dear sir,
i m a govt employe my mob no.is 9729999768 i have purched this no.3 months befor and nw i want 2 convert my postpaid no. 2 prepaid no.i have cleared my all bill and filled my all documents bt they are nt converting my no.m very dispointed the behaviour of airtel agents plz do smthng otherwise i wil destroyed my sim.
Thanking u
Veena Rani

Date: 2011-12-05 by Manoj Goyal

The outlet at Krishna Nagar, Delhi named M/s Ringus address: D-Block, Krishna Nagar is charging Rs. 225/- for a SIM card whereas your customer care helpline informed me that it should be available at all outlets for just Rs. 25/-. Please look into the matter and inform me.

Date: 2011-12-02 by Ratheesh

Dear Airtel Services,

I call to ur customer services 3 times to deactivate airtel gan pack they giving the wrong information .

They says call 198 then press the option 2,4,9 . up to ( option no 4 ) is okay, after words there only 4 option ( 1 start airtel service, 2 stop airtel service,3 -Download airtel wall paper 4 to call customer service ) then how ur customer people are saying press option 9 . Its really very bad experience with airtel. Because i am one of ur exciting customer ( past 5 years ) . Pls properly guide ur call centre people .

Note : To know abt these option from ur employee i took 3 Days ..

Regards,

Ratheesh.sp
Mb: 9741224425
Bangalore .

Date: 2011-12-02 by Ratheesh

Date: 2011-11-29 by PRAVIN MEHER

Dear Sir,

I am using Airtel connection for close to 10 years.

My number is from Andhra Pradesh region and I am using it in Maharashtra on Roaming. So I wanted to know few details regarding roaming charges.

I tried to call on 9849098490. But I would like to mention that the service provided on the number extremely very poor. First of all the menu asks for preferred language ever after selecting English or Hindi, the person by default the Airtel representative starts talking on Telugu. Today I tried to call 2 times for assistance but both attempts my experience was very bad.

I requested the first representative to talk in Hindi she was very poor in Hindi was not able to talk at all in Hindi. She was using words like Hamako... tumako etc... I am ok with the Dhakkani Hindi.. but problem was; she was neither able to explain the plans nor able to convey what she wants to tell.

Second time I asked about the rates per minute while on roaming, your representative was not able to tell the national roaming charges for prepaid services. His continuously kept telling that "Your details are not updated". And asked me to call after one hour. This guy was also not able to understand English or Hindi. I just wanted to know the National Roaming charges for Airtel.

I could find the national roaming charges through your website. But the website is not able to tell what the charges are for incoming SMS on roaming. As per my experience, I am being charged for incoming SMS as well. Kindly let me know the details about it.

The online link

For Queries, request, complaints etc is not working this is another proof of poor customer care. After typing the above message I came to know that the link is not working.

Please forward the mail to concerned

Regards

Pravin Meher

Date: 2011-11-29 by rk

we r not satisfied your service very dirty service no body listen what client says pls. this is last warning if u not stoping the fake call sms close my number 9892949323

Date: 2011-11-29 by rk

we r not satisfied your service very dirty service no body listen what client says pls. this is last warning if u not stoping the fake call sms close my number 9892949323

Date: 2011-11-29 by rk

we r not satisfied your service very dirty service no body listen what client says pls. this is last warning if u not stoping the fake call sms close my number 9892949323

Date: 2011-11-29 by rk

we r not satisfied your service very dirty service no body listen what client says pls. this is last warning if u not stoping the fake call sms close my number 9892949323

Date: 2011-11-25 by Ajay Kumar Syal

Dear Concern

This is regarding my no 9971230011 .. It is a corporate connection .. i was told by your executive that you will be charged Rs 99 as monthly rental ... but when i received my first bill , which includes monthly rental of Rs 199 ... i just made 2 calls and those were too discounted calls. So i called customer care they didn't took my complaint about the same , So I didn't paid any amount ... Now I am receiving calls from airtel that my pending bill Rs.700 something ... Please rectify the bill according to Rs.99 Monthly rental.. .

Date: 2011-11-24 by shashi mohan

Dear Sir
i m using airtel prepaid mobile and its no is 8800243672, before some months i m using internet via this no , and in this month i recharge the 149 Rs for 1 months plan ,after the prepaid mobile balance was 508.14 Rs on 17 nov 2011 but now today balance is 495.14 rs while i have no calls to anybody and i m trying the customer care no from 3 days but no not dialled , so plz its my request to prevent these deduction of balance and i don't want to any services only except internet , plz resolve my problem ,
thanking u
shashi mohan
9278223350

Date: 2011-11-22 by rajesh kumar

my sim is out of service although all formalities are taken in advance

sim detail

no 9956015766

sim no 8991541001106645142H1
siyaram yadav 9721442228

Date: 2011-11-21 by SURESH BABU

Dear sirs.
My Name : P.SURESH BABU / Mobile No : +91 9677021414.
I had send Port sms on 16/11/11 ( 07:33 Am ) – Request no : RPOCN41116793912.
On the same day from Airtel network they called me and they given me offer and they told
That it will be activated within 48 Hrs.
I waited upto 20/11/11 evening and I called to customer care on the same day at 8:00 Pm.
I enquired about my offer then call has been transfer to
Senior officer - Mr Manoj kumar – Request no : CUNRM21120751112.
The way he speaked with me is Horrible you can check with recorded voice.
Then he had told me that he is going to stop my offer and he asked me to
change the network.
On 21/11/11 ( 5: 28 Pm ) I called to customer care for another enquires.
Mr Karupswamy – Senior officer – Request no – CMBNR31121201754 he told me that your
offer has not been stoped if you wish that your offer will activated within 48 Hrs.
THE CUSTOMER CARE IS TO GUIDE THE CUSTOMER. BUT Mr MANOJ KUMAR HAD SPEAKED WITH
ME VERY WORST. DON’T GUIDE THE CUSTOMER IN WRONG WAY LIKE Mr MANOJ KUMAR.
Pls provide us correct information or you don’t want the customer you can call and tell us
That we will change the network. Don’t give worng informations.
Thanks for you providing me service for the past 2 1/2 Years.

With regards
P. Suresh Babu.
+91 9677021414

Date: 2011-11-18 by Anjaneyulu Penta

My No: 9000708990
Sir\ Madam

Again I submitted my Proofs at Customer Support office on 17 Nov 2011. at Splendid Towers, Begumpet office to Ms. Renuka Jyothi.

How many times shall i submit the proofs????????????????

From 2 weeks I could not make a call.

Please Rectify my problem ASAP

Regards
Anjaneyulu

- Hide quoted text -

On Mon, Nov 14, 2011 at 7:42 PM, Anjaneyulu wrote:

Sir/Madam.

This Anjaneyulu.

My Mobile No: 9000708990

Outgoing calls are not going from my mobile. I called to Custumer Support, They told me submit the Proofs at Customer Relation Center.

I Submitted my Proofs At Customer Relation Center at Spledid Towers (Begumpet) on 09-Nov-2011 Evening.

Still my outgoing calls are not working.

Please rectify this problem as soon as possible.

Regards
Anjaneyulu

Date: 2011-11-17 by chinmaya laxmi samal

i am chinmaya laxmi samalmy mobile no is-9560850213. stop to weight loss tips message alert services on my mobile no. because it is charged Rs.2 for each day. so plz plz plz pleeeeeeeeeeeeeeeeeeese stop this.

Date: 2011-11-16 by chinmaya laxmi samal

actually, one message sent to in slim alart service message. when i want to read this message that time my mobile balance is Rs-2 is charged for it & that shows also Rs-2 is charged for me every day, then another message is sent my number that to stop this dial a perticular no. then i dialled that no.& for that dilled no. 75 paisa is charged by airtel customer care service. but today i saw Rs-2 is less my mobile. i think how to talk custmer care services.My mobile no is-9560850213. please stop this message & stop to price cut for this service.

Date: 2011-11-11 by ashwini chavan

hello my name is ashwini i got airtel recharge on 11-11-11 of rs30 from trnsfer id 977368359 ,but i don't recharge it so i want to know the name of city i.e from where it is recharge , the name of city please please if possible

Date: 2011-11-11 by sangeetha

I am the user of Airtel i am not able to 200 SMS, i can able to send only 100 SMS where now its possible to send 200 SMS per day plz do rectify I'll be greatful to Airtel for their service for this one plz

Date: 2011-11-10 by BIPUL MUKHERJEE

Sir,
plz stop " play & win " contest in my phone no -7602756762 ( ASANSOL)

Date: 2011-11-10 by MUKESH

Dear Sir mere is no par jitni bhi servic activate hai unhe deactivate kar de jisse hamara balance na katE.
mob no. 9557126588

Date: 2011-11-10 by mukesh

Dear Sir mere is no par jitni bhi servic activate hai unhe deactivate kar de jisse hamara balance na kate.

Date: 2011-11-09 by Anand Kumar Mishra

Our prepaid No.9958249267 my plane Xix month airtel to Airtel 10 per minutes and other 30 per minutes i recharge 60 rupees my plane change i talked customer Executive three times but my plane not come back

Date: 2011-11-06 by sudhagar

yesterday afternoon i lost my mobile.so i want block my phone no(7708512478) and my mobile imei no(357492031790692) pls do it immediately sir

Date: 2011-11-06 by Jain

SMS - Not getting 200 per day? Suggest to submit complaint form with Company mail Id as 123@airtel.com

Date: 2011-11-06 by kavitha

I am custormer airtel.i didn't get 200sms.able to send only 75 sms.

Date: 2011-11-06 by kavitha

I am custormer airtel.i didn't get 200sms.able to send only 75 sms.

Date: 2011-11-06 by ajeet singh

i m having to much problem with my airtel no relating win very very bad network even 6 tymes money deducted from my account and i m unable to contact wid customer care, its ridiculous. u r providing me bad service. resolve my problem other wise tell me the procedure about portability.i hav 5 connection of airtel and all having same problem.and if problem will not be resolved then i should to port all nos.
my no is 9956817812

Date: 2011-11-05 by GAUTAM DAS

Hei here it is my case. Airtel is looting money outof "THANK YOU FOR CHOOSING GUJRATI PORTAL. YOU HAVE BEEN CHARGED RS 10 FOR 20 MINUTES VALID 10 DAYS". Funny thing is that because of this unfare charges I was forced to port my Number to other operator. Still I am receiving this message

Date: 2011-11-04 by Shashi

I am the user of Airtel prepaid(+91-9790930599), previous also i had given complaint regarding i am not able to contact customer service. Now the main issue is as of 2nd November every user can send 200 SMS per day but from 2days i'sent 100 SMS after that i cant able to send its showing check operator service though i am having balance.. Please rectify the problem since i am using this no from long time i dont wanna chnage. Plz i just fed up with service which i am getting. Plz do rectify

Date: 2011-11-02 by V.Pavan Kumar

Dear Sir/Madam,

I am Mr. V. Pavankumar from Hyderabad. I have been customer to airtel prepaid service from six years. Fifteen days back, I have lost my mobile and airtel sim bearing number 9949117969. So, I have applied for duplicate sim at airtel customer care center located at habsiguda, opposite to CCMB. After installing that sim in my mobile. I have noticed that sim card is working after two days it was observed that sim card registration is failed was coming, I have recharged balance of Rs.150/- in to that sim also. After enquiring at airtel customer care representative they told me that that number has became recycled on 12 th October. I was shocked by hearing this because hou your people(airtel) issued me new sim after 12th October and for that sim. I have recharged balance of Rs. 150 sum. Your airtel customer care representatives one time they were saying this number was not recycled, just it was not activated and another one is saying it was recycled, when, I have called to customer care center. I was completely confused and disappointed about their service to me. I request kindly you to issue me as usual my existing sim of 9949117969 active.

Date: 2011-11-01 by smitha

hi i am using airtel post paid number my airtel number is 42009181 it is not working properly please make it repair immediately.

Date: 2011-11-01 by chaman lal

i have one airtel prepaid number 9878249828. I want to submit my query that the company has deducted Rs.200 on 29/10/2011 from my available balance.When i contacted the customer care yesterday, I was not given satisfactory response from Mr.Gurpreet Singh at your Mohali Office. His language of talking was very misbehaving .I want to rewart the amount of Rs.200 in my account as early as possible.Please take into account my problem and do the needful.

Date: 2011-10-30 by pankaj thakur

i am having AIRTEL Prepaid card

Date: 2011-10-30 by Pankaj thakur

I have received sms from AD-56767 stated that i have been charged Rs 10/- for choosing Dialogue Bazzi. Which i have never activated nor reply to this service ,this is happen 2 to 3 times with me , i called customer care no
ask them why such things happen i get reply that " whitout reply service not activated" but i told them i never been replied to such kind of services. plz help me here if i didnt get my money back i will go to consumer fourm. thanks

Date: 2011-10-29 by jeevanandam

sir my air tellmoneyq/c sjeeva15 is not functioning my
mobile no: 9894147177 kindly do the need ful

Date: 2011-10-24 by Shashi

I expected a better service but me not getting & unable to reach cust care plz i am wasting money on airtel.. I expect a call from airtel since i am unable to reach plz do needful to me

Date: 2011-10-24 by Shashi

This is to referrence with my prepaid no 9790930599, I am not getting good service & not able to contact cust care too..

Date: 2011-10-22 by srinivas

my name is srinivas. my number is 9010659569. recently i am change to airtel from idea mobile through MNP. AIRTEL CUSTOMER CARE DOES NOT GIVE ANY OFFER FOR ME. 121 CUSTOMER CARE NUMBER NOT WORKING FROM MY MOBILE.
ACCORDING TO MY OPINION IT IS WASTE SERVICE IN INDIA CUSTOMER CARE SERVICES

Date: 2011-10-20 by hemant

This is my phone no 9810385367 .i want to complain that some costumer care boy have install a callerID ring tune in my mobile.this is very bad song.i was not requested by me .kindly remove this tune immediately. otherwise i will do as will be need

Date: 2011-10-18 by nidhi pandey

i have problem in my airtel prepaid no 9935689269 i lodged a complaint regarding this as through my no every day 20 paise is deducting for autometic internet update i told them to stop and i wanted to get tarrif of rs 23 which is for 1 paise per call but my no is not taking this recharge i complaint abot that few weeks ago but not till resolved then 2 days before i went my nerest customer care centre of gorakhpur but they were litelaly enjoying there nobody has taken care seriously of my problem they told me that after 48 hrs your problem will be resolved but when i did not get resolution of my problem i went again after the said dead line 48 hrs to customer care center last day they told me that i will inform you tomarrow i was waiting of that call but when i did not get i get frustrated from yhis co. airtel is ver worst service provider nobody is taking care of customers problem they were only focus on selling of sim no service if you will not resolve my problem as soon as possible i will change my service to provider to any othe because i so upset wid this co evet i tried alot to call customer care through my phone after logging that complaint but when i dial 121,198,9935199351 but at last when i prss 9 for cutomer care the computerised msg told me that airtel me call karne ke liye dhanyavad and disconnect my call withot giving me opertunity to talk to customer care representative what kind of this service is...........
its very worst service in the world airtel is very worst service for me even since last 10 yrs i was the customer of this service a lot of co came but i never changed my mind to change service provider but this time i am totally fed up of this co.....very bad co

Date: 2011-10-15 by p chaya murthy

i have taken the dth connection in July month. i have given a compliant on 20th till date my peoblem is not sloved you have taken the 6months in advance payment. i am planing to go to comsumer court towords this issue

Date: 2011-10-14 by Rajkumar Kasliwal

I use Airtel mobile connection and my mobile number is 9928585628
Rs. 30 were deducted from my account balance unnecessarily.

I DIDN'T EVEN DOWNLOADED or activated ANYTHING FROM AIRTEL but unnecessarily money was deducted from my account.
I am totally frustrated.This has happened quite a lot of times in the past as well which I used to ignore but now I m really very angry with the state of affairs going on in Airtel.

Please somebody help and get my money back and look into this matter else I will have to escalate this further. I don't know why Airtel is deducting so much money from my account without my consent or approval.

I don't need a answer from your side as to why the amount was deducted but I need my money back this time.

Date: 2011-10-14 by manybhushan tiwary

DEAR SIR,
I TOOK AN AIR TEL POST PAID CONNECTION ON DATED
16/09/2011, THE MOBILE NO WAS ACTIVATED ON DATED,17/09/2011, AFTER
THAT I GOT A CALL REGARDING VERIFICATION OF ADDRESS, AT THAT TIME I
WAS IN OFFICE SO I TOLD THAT PLEASE COME BEFORE 10.00 AM ANY DAY, NEXT
DAY SAME TIME THERE WAS CALL REGARDING VERIFICATION, I TOLD THE
CONCERN PERSON THE SAME THING, HE TOLD OK, ON VERY NEXT DAY MY NO WAS
DISCONNECTED . AFTER THAT I VISITED THE AIR TEL OFFICE THEN I WAS
TOLD THAT THE CONCERN PERSON WILL VISIT ON MONDAY BY 10.00AM, I WAITED
FOR HIM BY 10.30AM EVEN I CALLED HIM ON HIS CELL BUT HE DID NOT
PICKED MY CALL, AGAIN I WENT IN AIR TEL OFFICE THEN I WAS GIVEN A
COMPLAINT NO i.e. 39923664, BUT AGAIN THE CONCERN PERSON DIDNT CAME,
AGAIN AFTER 7 DAYS A PERSON CAME AT MY RESIDENCE AND ASKED SOME
QUESTION RELATED TO ME AND MY JOB AND TOLD ME THAT HE IS FROM AIR TEL
AND ITS REGARDING MY POST PAID CONNECTION VERIFICATION. EVEN AFTER 10
DAYS MY MOBILE NO IS NOT ACTIVATED, AND TODAY I WENT TO AIR TEL OFFICE
THEN I WAS TOLD THAT MY MOBILE NO i.e. 9945763121 IS BLOCKED
PERMANENTLY AND EVEN I DID NOT GOT ANY SOLUTION FOR IT NOW WHAT TO DO
TEL ME?????
REGARDS,
MANYBHUSHAN TIWARY

Date: 2011-10-13 by Mohd.Aman

Dear Sir,

I'm MOHD.AMAN my vodafone mobile no.is +919919517810. i want change my sevice provider so i have alredy submited my formilities & unique porting code (#VE775823)
to Airtel on dated 27/09/2011.But i have not found stisfectory result. Please give me justification.

How Can we satisfied with your telecommunication system. Please take needful action.

Thanks & Regards:-
MOHD.AMAN
Mobile:-+919919517810

Date: 2011-10-09 by rajeev gupta

I use Airtel mobile connection and my mobile number is 9871039467.
On 10th Oct 2011 , Rs. 30 were deducted from my account balance.

I DIDN'T EVEN DOWNLOADED or activated ANYTHING FROM AIRTEL but unnecessarily money was deducted from my account.
I am totally frustrated.I complained to Airtel customer care - they took my complaint and gave me a customer complaint id number chtwc31010669893 and said that i have activated the caller tune on 6th which i did not & the money was deducted today & it can only be refunded within 24 hours which has already past and they can't do anything about it.
I did not recieved any confirmation message from airtel on 6th to 10th saying that I have activated any services on my mobile, this has happed quite a lot of times in the past as well which I used to ignore but now I m really very angry with the state of affairs going on in Airtel.

Please somebody help and get my money back and look into this matter else I will have to escalate this further. I don't know why Airtel deducted so much money from my account without my consent or approval.

I don't need a answer from your side as to why the amount was deducted but I need my money back this time.

Date: 2011-10-07 by Ganpati Kadam

Dear sir/madam,

Here we are the airtel postpaid users, using your service from longer time and clearing all the bills by paying to the airtel authorized outlets at the given period.

Some of your irresponsible customer care representatives are creating problems by repeating day to day call when we were working in office as well as on buzzy shedules by saying that we had not cleared the bills on the 3 numbers, infact we had cleared all the bill on the time, at given period. these people are not checking technically whether the bills has been paid or not. Hence we are facing lots of problems by your irresponsible customer care representatives only and not by others. we are feeling that your customer care representative are doing this purposely to irretate us..

before also we had given such complaint on this issue, i had got reply on the mail by getting a call. and they had promised me that it will not repeat again, but the problem remains repeating.
By this only we can come to know what service is provided by airtel customer care team of airtelindia.

Henceforth, we have some of your customer care representative ID number and names, that we don't want to mention now. regarding last warning. we have all the bill hard copies of bills payment done on time. we can hand over these document to the responsible person by giving a legal complaint on those who create such irresponsible calling regards a bills which we had done on time.. so we hope those people do not repeat these kind of valger behaviour.

In the sence we will go to your authorized officer who can take charge and also we forward these complaints in your head office.

Thank you
Regards
Ganapati Kadam

for any further discussion please call
09527471387

Date: 2011-10-07 by uday singh

Dear Sir,
It is very Surprising That without notice my
balance is debited 40Rs. from my mobile as Subscription on Airtel TV and browsing.But the fact is that I have not subscribed to that services and browsing Kindly do needfulat the earliest...My NO.9810831553

Date: 2011-10-05 by rakesh

sir my no is 9931602206 i wnt call details for 3 months.

Date: 2011-10-04 by Jayaram

I activated my 3G plan in your network and for simply they charging money :(
I have request you to deactivate 3G service please sir and more than 20 times i have send a message to 121 to deactivate my 3G service and i am waiting for more than a week.Every time i recharge they charging money simply sir.
Please kindly deactivated 3G service and this is my phone no:9940473976.

Date: 2011-10-01 by Vidya

I am Vidya My customer ID is 3008867998 i booked this airtel dth hd through IVR on sep 26th'2011. i just called to know about the offer. they immediately connected me to the sales and marketing dept. one person named Prachi spoke to me and forced me to make the payment immediately and also confirmed that the connection will be done in 48 hours so i paid through IVR with my HDFC credit card for Rs. 3290 - HD + 12M subscription for South Value Pack. HDFC Transaction ID - 023801 i got msg from airtel for the payment of 1540 towards DTH only. later no calls from Airtel i myself tried calling back and found the nearest dealer and it was 603202 - guduvanchery. my location is urapakkam. the distributor Named Bhaskaran installed the set of box and dish after intense follow up. but no channels were seen the balance amount showing is NIL. if i msg as Bal from my registered mobile number, i get a reply from 54325 as that mobile number is not been registered.

i had called the customer care ppl more than 80 times till date even today morning i tried following up. i need to tell the whole story to each and every one and they will put me on hold for hours and no reply the call will get cut by itself. everyone says they have sent a mail to technical team, they will call me.. but nothing is happening.

If Airtel is not capable of doing things i request you to kindly take the box and dish and refund the money to me. unwanted issues and problem in personal level because of Airetel. the worst ppl i have ever seen. irritated me a lot and are the cause for my current disturbed mindset. i dont want Airtel connection any more refund the amount of 3290 that i had paid.

Date: 2011-10-01 by Akhilesh kumar shrivastava

Respected
The Bharti AIR TEL

Subject : - Letter for nit recieving Bill Copy

Dear sir

I would like to kindly ackg that I am Akhilesh Srivastava Add. Police Station Malyana Pura, Bada Gaon jhansi, i am running the post paid No. 9935167294 I am suffering from the services from Air Tel, regarding the Bill, I have Complained many time in Jhansi UP Office, Lucknow office UP, c/c etc. But there is no response got from there, so plz shot out the my problem as soon as possible (ASAP)

This is your kind perusal plz

Thnx
AKHILESH SRIVASTAVA
+919935167294

Date: 2011-09-30 by Abdul Khader Mohammed Yousef

I, Mr. A.M. Yousef, owner of the Airtel Prepaid number +91-9633553385, am facing issues with Airtel services. I am an NRI, working in the UAE. I use the airtel connection as roaming as I am involved in business activities in India. I have activated Hello Tunes and therefore a monthly charge of Rs. 30/- gets deducted from my existing balance for the renewal of the same. Apart from that, I have not activated or registered for any other service. Still, Rs 15/- was deducted for Missed Call Alert Service and Rs 30/- was deducted for Radio Service on 25/09/2011 soon after I recharged for Rs 333/- on 24/09/2011 - TransID 779650748. I logged in a complaint regarding the same through sms and got the reference number as W1016999838. I consider such issues as un-tolerable and want to know the status through email with immediate effect. Kindly do the needful and do treat the number +91-9633553385 as VIP account as you may notice the same by seeing the history of transaction of the same number.

Awaiting your earliest response.

Thanks & best regards

Date: 2011-09-29 by Vipin Jain

Requested Sir Our Airtel postpaid Connection Does't Work Properly our telephone no.01204367600

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