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Bank Complaints, Govt. Bank Compalints Consumer Complaint About Banking, Sbt, Statue, Trivandrum


Complaint ID: 11629 2011-03-01 Posted by: Anoop krishna.s


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In the SBT of statue branch Trivandrum i went on February 28 of 2011 and it was about 11.30am and in the section May i help u board i had seen and there was no one siting there.

After 15 minutes a lady came i do not know her name and she sit in that chair and started using her mobile phone and was calling some of her relatives as i approached her and I had asked her excuse me for many times she did not respond.

After a while she enquired me what do u want. I told her that i had an account on SBT and i want to send Rs1,50,000/- to person. And then i inquired her about that will i have to pay tax, she said no need of tax if i had pan card number i told i have. She had handed me a slip and then i filled and went to the cash counter number 10.

And i asked them to send the money he refused me and told me that they cannot send 1,50,000 , if i want to send that money u need to come for 3 days to bank by sending Rs.50,000 per day.

I had told the cashier that this is not fair and he said me that they cannot send this much money as a whole but i told him that the lady in may i help u section told me that we can send the money. In response he told me that make the lady in that section sit here and then u send the money. I told him that i would complaint this issue.

He said nothing will to him happen if i complaint this to any one. When i had taken a look the most of the worker in the bank had not came and not treating the customers well. Then i leave that bank went to SBI bank and sended it.

In SBI bank they treated me like a king and with the help of them i had sended the money. While in SBT they treated me very badly.

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Date: 2012-02-19 by T V AJITH KUMAR
I am using the facility of internet banking of SBT.I am bearing the SB account number 067171823396 in Mannarkkad Branch, Palakkad District. When I tried to add or map third party , it will take more than 24 hours to getting confirmation.Apart from that, it will take too much time to make ( more than 24 hours ) transaction . This is drastic situation to me or any other person who is getting to have such experience . Hope to consider my complaint and rectify the same. Expecting an auspicious reply .......

Date: 2012-01-14 by Neo Johnson
email a direct complaint to sbt customer cell with employee details types of misbehaviour etc

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