Computers & Office Accessories, Hardware Complaints Consumer Complaint About Rma Support, Western Digital , Vadodara |
| Complaint ID: 12761 | 2011-03-22 | Posted by: Gaurang Gor |
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Respected sir, I filed RMA for replacement of my hard disk on 28/01/2011 & they picked up my HDD from my house after 4 days. according to there site new replaced HDD is provided within 30 days. so i called there customer care. out of three no two nos i.e. 180011 9393 and 011 26384700 are not working. on the third no there is waiting for 45min and after that when someone picks the call no one is bothered to answer in a right way as if they are just fooling by providing customer care no. My RMA no for replacement is 82464413 please help me to get my HDD. Since last 1 month they are giving me only one answer that they will revert to the RMA service center & your product will be couriered within 4-5 days. next time i will not advice for any of my friends to buy western digital hard disk.
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