Airline Complaints, Indian Airlines Complaints Consumer Complaint About Refund On Flight Cancellation , Commercial Department, Varanasi |
| Complaint ID: 15465 | 2011-05-10 | Posted by: Shambhu Ojha |
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I booked AL ticket online from their web site. The air india flight AI 406 got cancelled due to Pilots strike on 29th April. This caused a lot of strain and inconvenience. The airline did not make any alternative travel arrangement. I was not even properly advised how to get the refund of the ticket. On reaching to my home destination I requested ecommerce dept to refund the ticket. The AI now does not respond even to refund the fare.I have send several mails to ecommerce@airindia.in alongwith scan copy of my web tickets but there is no response.
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