Airline Complaints, Indian Airlines Complaints Consumer Complaint About Refund On Flight Cancellation , Commercial Department, Varanasi |
| Complaint ID: 15519 | 2011-05-11 | Posted by: Shambhu Ojha |
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I booked AL ticket online from their web site ( ticket No. 098-2100684991). The air india flight AI 406 got cancelled due to Pilots strike on 29th April. This caused a lot of strain and inconvenience. The airline did not make any alternative travel arrangement. I was not even properly advised how to get the refund of the ticket. On reaching to my home destination I requested ecommerce dept to refund the ticket. The AI now does not respond even to refund the fare.I have send several mails to ecommerce@airindia.in alongwith scan copy of my web tickets but there is no response.Why should the govt officials are forced to travel by AI inspite of their repeatedely demonstrating consumer unfriendly.Can my fare be refunded back atleat? Can govt lift the restriction of its officers to travel by Ai only? I will be glad to hear the respose
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