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Airline Complaints, Kingfisher Complaints Consumer Complaint About Flight It3410, Boarding Pass Issue, Pune


Complaint ID: 15742 2011-05-15 Posted by: Suresh jambhulkar


Post a Similar Complaint!

Date : 13-May-2011.
Time : 07:15 Hrs
Flight no. IT 3410B 13-May2011 07:50 Morning

I booked ticket on 12-Feb-2011 13:01 Hrs afternoon from Pune to Banglore Flight at cost off Rs8924=00.

In the next morning I reached Pune -Airport at 7:00 Morning. After showing ticket to security they allowed me to proceed further for Kingfisher Counter for boarding Pass. Therewere two more persons standing in que front of me for boarding Pass.

Kingfisher counter told that now Check-IN closed. How that can happen? There were three more passanger in front of me! That moment counter attendend replied that You are late to check in(45 Min). He showed me the board where it is written that. I told him that was not written in my flight booking voucher. And I am standing in Que and waiting Boarding Pass issue. so I asked him to sign on the voucher and give me certificate that you are not issuing me boarding Pass. He given me note on my voucher that your are " Reposrted @7:20 late for ChK In". I have taken that to Kingfisher Counter & request for this report.

Now refund is not possible as I booked that flight just one day before.

So I booked AIR India flight AI-518 15:20 HRS Rs 12475=00 as It was urgent Business meeting I have to attend.

Kingfisher do not show any need for customer urgency which cost me loss of business deal more than 50Lac and also time, due to no commitment towards the customer.

Now I am raising this complaint at consumer forum and Claimming for my Business and Time loss due to Overticket booking & incomplete information at Kingfisher Airlines booking Counter.




SURESH JAMBHULKAR
TeCH Center4 GF, 25 Rajiv Gandhi Infotech Park|
Hinjewadi Pune 411057
Off: +91 20 66529133 | mob: +91 9226937308
email : suresh.jambhulkar@tattechnologies.com
website: www.tatatechnologies.com


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