Apparel & Accessories, Apparel Complaints Consumer Complaint About Appearl And Shoes, Bag It Today, Pune |
| Complaint ID: 15962 | 2011-05-19 | Posted by: Amit Sharma |
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I placed an order on Bag It Today on May 10th for a Reebok Kit having primary article as Reebok Lite Shoes (Size 8) and Reebok T-Shirt (Size Medium). Please note that Online order on Bag It Today didnt ask me for size details, and initially I thought that this transaction must be a fraud - I contacted them multiple times and realized that it's a usual process at their site and gave my size information later. I rec'd a shipment on May 17th and found that I was delivered Shoes having Size 10 and T-Shirt of size Large. Upon contacting Bag it Today they accepted their mistake and upon insistence of mine agreed for a reverse pick up. This process of collecting articles back and sending me the right product would take a month now which is not acceptable and I'm asking for a refund which they refused by saying it's my mistake.
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