Entertainment - Fitness & Sports, Cinema Complaints Consumer Complaint About Cinema, Www.cinemax.co.in, Bangalore |
| Complaint ID: 20075 | 2011-07-28 | Posted by: Monami M |
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I had booked two tickets worth Rs270 for the movie Delhi Belly on 13th July from the Cinemax website. I made online payment using my HDFC debit card. The payment was approved and the money deducted from my account. I have got a confirmation SMS also from HDFC bank that money is deducted. However I didnot get any booking transaction ID. The website said booking successful but I did not get any booking confirmation number neither on mobile nor in my mail ID. As we reached to procure the tickets, they said they have no booking in my name.They checked their system with my name and also my mobile number .Finally they told that If money is deducted and no booking refence ID sent, then same shall be refunded.. I called up HDFC bank and they confirmed that Cinemax had already claimed the amount Rs 270 and they gave a Transaction ID-072019 for the same...
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