Apparel & Accessories, Bags -Leather Complaints Consumer Complaint About Wallet, Fastrack(tata Retail), Mumbai |
| Complaint ID: 20104 | 2011-07-28 | Posted by: Seep Arya |
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I Bought a fastrack wallet Design No. C0204PPR01AA on 29th May, 2011. Later I saw that the leather coating was chipping from the wallet. I went to the fastrack exclusive outlet at Thane station. They took the defective wallet and gave me a receipt that it will be exchanged within one week as the same colored merchandise was not available at their store but when I went back to the store after 1 week the store persons told the same thing and told me that they will call me when the wallet will come to the store but it has been more then 2 months I have still not reecived my wallet. till date i.e. 28th july 2011. i have no information for my wallet. nothing has been informed. I didnt expected such a careless attitude from a tata group retail company. they are know for their customer service.
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