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Airline Complaints, Kingfisher Complaints Consumer Complaint About Flight, Irctc, Delhi


Complaint ID: 2160 2010-07-09 Posted by: Pankaj Khurana


Post a Similar Complaint!

Hello Sir,

I am Pankaj khurana i was booked a Ticket at 10/06/2010 for 06/07/2010 Imphal to Guwhati. AIRLINE PNR NO is IULCRG. This aircraft was canceld from Kingfisher Fault.

This flight has canceled. i was called for refund money Kingfisher ask the money was alreadey refunded but IRCTC want andorsement copy. I call again to kingfisher for Andorsment copy they ask Wer didn\'t give you you ask to IRCTC and ask for VCR Status. Than I was called again to IRCTC they ask we did n\'t refunded without Kingfisher andorsement copy which is forward by me.

Last two days Kingfisher already create the bisgest problem for me the flight was canceled my sis and 5 month little naphew had not travel i dont want any compalsation but please refund my money as soon as possible.

I am very puzzle between kingfisher airline and IRCTC Travel.

You tell me what should I do for refunded money.

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COMPANY RESPONSE  
Did not Refund Canceled Flight Money
 
Complaint ID: 2160 Response Date:2010-07-10 Responded by: Support team

Dear Pankaj Khurana,

We would want to assure you that we take utmost care to handle customer queries and complaints. In your case we have to follow the processes put-forth by Kingfisher airlines. We request you to send an email to guestcare@kingfisher.com requesting for a VCR copy. Kingfisher will send you a VCR copy in the next 24 to 48 hours. Please forward us the email that Kingfisher sends in reply to your query.

We will be glad to refund your monies within the stipulated refund timelines.

We apologies for any inconvenience caused.

Regards,

Support team

 


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