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Business Services Complaints, Consulting Services Complaints Consumer Complaint About Passport Application, Aditya Consultancy, New Delhi


Complaint ID: 21634 2011-08-09 Posted by: Bernard A Ekoh


Post a Similar Complaint!

Dear Sir/Madam,

This is in reference to my Passport Application at Aditya Consultancy.

The agent that inducted me through the entire procedure was Mr. Deepak ( +919289645040 ). And he also said in case there is decripancy with the processing of the Passport Application , there would be a deduction of Rs. 500 for agency charges and the remaining balance would be refunded. However there hasnt bein any intimation from his or the Agency's end.

Ms.Amita Dewan was the lady I spoke to later on, three weeks back and she was not even willing to listen to the concern or the query I had.She was very rude and I would say she really doesn't have the basic etiquette of talking to her customers. Anyways after speaking to her assistant I was told that there would be a deduction of Rs.350 also of which I have no clue why.They have charged me a total of Rs.1800 and nothing has being refunded yet.
Its being almost a month to the day of the application my Passport.

I need a solution in handling this current situation and how do I get my money back with respect.
Aditya Consultancy
107 & 112, Aggarwal Plaza,
DDA Mkt Complex,
Plot No. 2,
F-Block, Opp. Panchvati Society,
Vikas Puri, New Delhi-110018
Contact No. +9213106542,9873196640, 011-65271004

Looking forward to your reply on the same.

Regards,
Bernard A Ekoh
Contact No. +919971071076
New Delhi-110075

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COMMENTS BY USER (Admin will NOT reply to Comments posted here. For Admin response, submit complaint form)
Date: 2011-10-22 by Suresh singh
To,
THE CHIEF PASSPORT OFFICER, Dated 14th Oct.2011
Jt. Sect ( MEA)& CPO ,Room no. 8, Ist. Floor,
Patiala House annexe,
New Delhi 110001

Subject: Fraudism,harrassment and Cheating by Passport agent Mrs. Amita Dewan & Mr. Pankaj Dewan of M/s ADITYA CONSULTANCY of Vikash Puri New Delhi 110018

After going through Advertisement in news paper & internate site for passport renewal by M/s Aditya consultancy of Vikash Puri, New Delhi 110018 ( a passport Agent),I Suresh Singh ,presently residing at 1/6001 2nd Floor Kabool Nagar Shahadra Delhi 32 contacted them on phone. Mr. Deepak Verma (mob. no.9289645040) of M/s Aditya consultancy collected a D/D of Rs 1000 payble in favour of RPO Delhi( D.D no.062419 of Canara bank Nehru place new Delhi dated 20/09/2011),old passport of NITIN ( passport No B 5131403 expired on 27/06/2011 and issued from New Delhi) copy of certificate of10th &,MCA, Pan card ,passport of Suresh Singh no.J7467427 residence proof and Cash Rs 900/- on dated 21/09/2011 from my office at Nehru place New Delhi to submit these at Passport office at Delhi.
From 26/09/2011 evening I continuously asked them and followed up to get receipt & canceled old & expired passport from them through mobile no. 9873196640,9213106542 &011-65271004,but their staff Ms. Surjit,Ms.Shivani, Mr.Deepak Rana Mr.Deepak Verma always not responded properly and tried to linger on the matter. On 08/09/2011 the properitor of M/s Aditya Consultancy Mr. Pankaj Dewan informed me about receipt no DLH F 058336 dated 07/09/2011,but when enquired it was found wrong. After that I asked Mrs. Amita Dewan and Mr. Pankaj Dewan about my receipt and cancelled passport but either they tried to linger on or not responding after seeing my mobile number.They always talked in rude way and saying that " BIHARI NAHI DENGE TO KYA KAR LOGO AUR JYADA KROGE TO GHAR AAKAR MARENNGE".
On 13/09/2011 they finally told me that they will neither give the receipt nor will return the Documents, Passport, Draft and Cash. After that Mrs & Mr. Dewan does not responded my phone and when contacted through other number they abused me, shouted vigorously and threatened to beat me and my family with the help of unsocial elements at my residence .I am also afraid that they may use my documents for any other unsocial purpose also
So, I request you kindly take proper action against them and help me to get my Documents, Passport , DD and cash from them at the earliest. Their details are as follows
ADITYA CONSULTANCY
,Mrs Amita Dewan (9873196640) Mr Pankaj Dewan (9212522960)
107 & 112 Aggrawal Plaza DDA Mkt. Complex, Plot no 2
F-Block, Opp. Panchvati Society, Vikash Puri New Delhi 110018
EMAIL: adityaconsultancy05@gmail.com,Phon no. 011-65271004
Mob no.9873196640,9213106542,9212522960,9266397099
So, I request you to take necessary action and help me to get ride from the cheater and fraud person.
Thanking You,
Best regards,
Suresh Singh
9868387254,9555459434
Suresh_singh1955@yahoo.co.in

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