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Entertainment - Fitness & Sports, Club & Library Complaints Consumer Complaint About Holiday Package, Destination Resorts India (pvt) Ltd, Gurgaon


Complaint ID: 22791 2011-08-24 Posted by: varun


Post a Similar Complaint!

Dear Sir

I have given Rs. 25000/- to CLUB GROUP OF HOTEL/Destination Resorts, Gurgaon as membership fees as first installment of 5 years membership worth Rs 50000/- and signed an agreement with them.

But when I tried to book my holiday package to Manali, by telling them one month in advance, they could not book and even not replied to my mail and refused to talk on phone properly.

After wards, I asked them to return my money back to me, but they refused as it is against the agreement, I have signed.

Please help me how Can I get my money back to me or what should I do.

Company Address:

Corporate Office:

DESTINATION RESORTS INDIA (Pvt) Ltd
715 Vishwadeep Tower,District Centre,Janakpuri,New Delhi - 48
Phone: 011 25616685, cghcard@ssrpl.com
http://www.clubgroupofhotels.com

Regd Off : 101,Kundan Niwas,Harinagar, Ashram New Dehi-14, Ph: 011 49661100-02

Sales Off: Shop No 19, LGF,DT Mega Mall,Gurgaon.

I have forwarded the communication between us in last 2-3 months as written below.

Regards
Varun Garg
9540753067
Gurgaon



On Tue, Aug 9, 2011 at 3:57 PM, shashi jha wrote:

Sir,
GREETING FROM CLUB GROUP OF HOTEL.
As per company terms and condition membership amount is not refundable ,i had a word with Shashbaz he has also conveyed you the same ,Request you to give us opportunity in future to serve you better.
Regards
Shashitosh
8802990586

--- On Sun, 31/7/11, Varun garg wrote:


From: Varun garg
Subject: Fwd: Varun Garg | Holiday to Manali
To: shashi_cmh@yahoo.co.in
Date: Sunday, 31 July, 2011, 5:56 PM



Dear Sir

You are requested to please solve our case.

Please send me your contact number

Regards
Varun Garg
9540753067
---------- Forwarded message ----------
From: Varun garg
Date: Thu, Jul 21, 2011 at 1:41 AM
Subject: Re: Varun Garg | Holiday to Manali
To: shahbaz_cmh82@yahoo.com


Dear Sir

We have not still received any reply from you regarding the returning of Money back to me.

You are requested to please do not compel me, to go for some odd things like consumer court etc.

Please reply to this mail.

Regards
Varun Garg
9540753067




On Sat, Jul 16, 2011 at 10:45 PM, Varun garg wrote:

Dear Sir

As you have not responded up to our expectations and not even contacted us, to send me your status report regarding the booking of holiday package, due to which we had to cancel our planning for holiday, as requested to you.

We are not happy with your dealing and no response attitude and We now bind to cancel our deal with Destination Holiday,

So you are requested to please return my money Rs 25000/- back to me.

Please tell me when should I come to get my money back to me or what would be the mode of payment as reply to this mail.

Regards
Varun Garg
9540753067


On Fri, Jun 17, 2011 at 9:57 AM, Varun garg wrote:

Dear Sir

You are requested to please tell me the status of booking asap.

Please call at 9990492240

Regards
Vinci Garg


On Sun, Jun 5, 2011 at 4:54 PM, Varun garg wrote:

Dear Shahbaz

We want to avail the coupon \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'Special Offer for 2N/3D + Food coupon Rs 2000/-\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' given by you on 30th April 2011, against payment of Rs 25000/- for being member of Destination Resorts (Bill No : DRI/GMC/027) .

We are planning to go for Manali location from 23rd to 25th June, So you are requested to please book the trip as we have requested for and let us know the status asap.

Our Check-In time would be 23rd June 2011 in day.

Please contact us anytime for the same.

Regards
Varun Garg
9540753067


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