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Computers & Office Accessories, Software Complaints Consumer Complaint About Anti Virus, Quick Heal, SILCHAR


Complaint ID: 27727 2011-10-29 Posted by: KAMAL DEO SINGH


Post a Similar Complaint!

I PURCHASED AN ANTI VIRUS FROM QUICK HEAL.BY MISTAKE I GAVE A WRONG EMAIL ID. NOW I AM NOT ABLE TO GET THE PRODUCT KEY WHICH QUICK HEAL MUST HAVE SENT ON THAT EMAIL ID. IAM NOT ABLE TO CONTACT THE CUSTOMER CARE NUMBERS OF QUICK HEAL.

TOLL FREE NUMBER IS NOT WORKING AND TOLL NUMBER IS ALWAYS ENGAGED. I HAVE SENT EMAIL ON THE QUICK HEALS EMAIL ADDRESS BUT I HAVE NOT GOT ANY REPLY TILL NOW. THE PRODUCT AND PAYMENT DETAILS DETAIL ARE AS FOLLOWS :-

I paid the money by internet banking. the details are as follows –

Thank you for placing your confidence on us and purchasing Quick Heal AntiVirus Pro from Quick Heal e-Store.

A payment confirmation email including Quick Heal AntiVirus Pro Product Key(s) has been sent at your email address (pallupappu2123@gmail.com).

Please check your mail. Following are your Order and Payment summary:
Product Quick Heal AntiVirus Pro
Licensed for 1 User
License Validity 1 Year
Installation Media Required No
Amount Rs.999.00
Order Number QHSTR-20111026-84219
Transaction ID MSBI2634183630
Download Product Installer

Amount 999.00
Client Code QHSTR-20111026-84219
QUICKHEAL_REF MSBI2634183630
Currency INR
Date 27/10/2011 09:23:27
Service charges 0.00

THANKING YOU IN ANTICIPATION.











































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COMMENTS BY USER (Admin will NOT reply to Comments posted here. For Admin response, submit complaint form)
Date: 2012-03-01 by Achla
Ninvalid product key or lisence

Date: 2011-12-18 by yuvraj
i purchased quick heal anti virus on 15th dec online and sum of rupees 1848 got deducetd from my account but i didn't received my insallation link.. i have writing to their custmer id but i'm not getting any details ... wat to do.. should i launch a complaint against quickheal

Date: 2011-11-13 by pawan kr
i am puarse 3 user antivirus but it is not update but installation correctely
why help me

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