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Automobile Complaints, Automobile Agency Complaints Consumer Complaint About Mahindra Xuv500 - Booking, Zulaikha Motors - Mahindra, Chennai


Complaint ID: 28731 2011-11-11 Posted by: Customer


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Am stating this mail, as one of the booked customer of ZULAIKHA MOTORS,Velachery,Chennai. I have booked a new Mahindra XUV500 last month,during which they have committed a vehicle of on-road price of Rs.13.13lacs(Model : W6 - 4 x 2) with a delivery period of 6-Weeks from 1st week of Oct,2011 (Colour : Moon dust silver), for which i have agreed on the terms. But now, the sales exe. from Zulaikha Motors,called me and told your vehicle will be delivered another 6weeks added from now. I went to the showroom and found vehicles are delivered to VIP\'s & other influecing persons within 1 day and those persons are charged extra money of Rs.70000+ unaccountable (black money) apart from 13.13lacs on the actual price of the vehicle.

This is total BULLSHIT.....and the dealer is totally CHEATING the true customers who have booked and waiting for their car. how can a dealer can divert the alloted vehicles of the existing booked customers to those who come immediately with extra cash.?????? This needs a immediate attention from the Company side. I found internally from the Sales Exe., that diverting of vehicles & extra cashes (in lakhs) are moving in within the control of Sales manager & CEO of Zulaikha Motors.

If this mail, is not attended in another 1 weeks time from the mahindra\'s side, I would probably move it to consumer court and also by releasing a legal & customer complaint on newspaper AD publicly in HINDU local and sue the Zulaikha Motors & corresponding Mahindra company and the same copy of this mail will be posted on websites of yours and other related sites.

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Mahindra Customer Complaint - Chennai Mahindra Dealer divering booking to people who come with CASH!
 
Complaint ID: 28731 Response Date:2011-11-11 Responded by: Vijay Maturi

Dear customer,

we deeply regret any inconvenience caused and also registered the complaint. we would be furhter investigating into the incident and would request you to forward your contact details to maturi.vijay@mahindra.com. we would be contacting you and also meet you personally in Zulaikha motors to uderstand futher.

Regards
Vijay
9500122465

 


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