Automobile Complaints, Car Dealer Complaints Consumer Complaint About Service, Honda Duel, Noida |
| Complaint ID: 29353 | 2011-11-20 | Posted by: R k Agrawal |
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I have given my car for service to m/s Ace Honda Noida on 19.11.2011 at 10.30 a.m. and handovered my key along with keychain and original documents related to vehicle to mr Virendra of the said dealer. Delivery of vehicle was due for same day evening. I approached him for delivery at 6 pm and it was intimated that i can get vehicle next day as the same is not ready. Accordingly i approached next day morning to the person and i waited there 3 hours after clearing all dues against bills. Even they have taken favourable feedback without handover of vehicle. At last he delivered my vehicle without my original rc, insurance paper and key chain. When i asked for the same, mr virendra responded that he is not responsible for such misplacement. I donot understand how they are damaging the image of honda like company by providing such a poor response to customers.
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