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Computers & Office Accessories, Computer Laptop Complaints Consumer Complaint About Online Retail, Swadeshimall, Cochin


Complaint ID: 30681 2011-12-09 Posted by: ANISH KUMAR


Post a Similar Complaint!

Sir,
I purchased a 7" MID Tab from Swadeshimall with 1 year warranty. My Tab got complaint( Touch Screen Not Sensing). After confirmation fom Mr. Shbham Tripathi(owner) I send the TAB to there address for replacement and I got the confirmation that the Tab has reached there and will return within 2 days.

I n the mean time I purchased another 7" Tab fom them again. I got the new Tab afte sending the payment. But the replacement not recieved till date. Nowadays they are not responding and their any phone is working. They are changing their numbers frequently.

They dont have a permanant phone number, address and even a Director/Owner. Now they saying (in the facebook) they changed the ownership also
I saw they are again doing business in diffrent names in ebay also. If this is the case lot of peoples will be cheated by them

Their Addess Is :
Mr. Shubha Tripathi, Shop No:32
Palika Bazar, Rajive Chowk, New Delhi-110001
Phone Numbes Given Ae: 09015785573,09899016284,09015660387
Now they got another Name Xplode maket, Customer Support
Tel: +91-8800347213
Email: xplodmarket@gmail.com
(ebay Link:http://www.ebay.in/itm/ws/eBayISAPI.dll?ViewItem&item=170741000618&ssPageName=ADME:X:AAQ:IN:1123)


Anothe addrerss is:

SwadeshiMall Retail
285/5 Tilak Nagar
Allahpur
Allahabad-211006
Uttar Pradesh

Telephone:
9899016284,9015785573 ,9015660387,9818831431
Kindly do the needfull
My Address is
Anish Kumar, 39/1900, AM Thomas Road
Pallimukku, Cochin-16, Kerala
email: sscochin16@gmail.com

Advice by Experts:

Anish.. Even the most popular online shopping Indian websites are flooded with complaints. Its really bad that you went for some website instead of at least going to popular one. Please note that its foolish to fall for offers. Also these online sites do not sell directly. Many small time people offer cheap and damaged products to sell which people buy thinking the main website will support. The real seller will naturally vanish with money and will never care for refund, warranty, service etc AVOID online shopping unless essential. Its VERY RISKY in INDIA.

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