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Automobile Complaints, CAR Complaints Consumer Complaint About Car, Automotive Manufactures Pvt. Ltd(maruti Dealers), Latur(maharashtra), latur


Complaint ID: 30923 2011-12-13 Posted by: SURESH HALHALLI


Post a Similar Complaint!

To,
The Manager,
Maruti Suzuki India Ltd,
New Delhi-

Ref: Booking Receipt No. MLT-MRC-1073 of Maruti Swift ZDi dated 8th Aug. 2011 given by Automotive manufactures Pvt. Ltd.
Sub: complain letter
Dear Sir,
With due respect I, Mr. Suresh R Halhalli R/O Latur (Maharashtra) would like to bring certain facts to your notice and for taking corrective measures
I being a big fan of Maruti cars have owned Maruti 800 till 2010. I sold it, so as to switch over to old Swift VDi. Mean while it was learnt that Maruti is going to launch new swift cars in the year 2011. I thought of waiting for the same and finally on 8th Aug. 2011 I booked swift ZDi at Automotive Manufactures Pvt. Ltd., Latur(Maharashtra) by paying cash of Rs 10000. At the time of booking I was orally told that my waiting No. is 8. Every fortnight I kept on enquiring about the delivery of my car. Until 2nd of Dec 2011, I was told that not even a single ZDI has been supplied by MSIL till date. There after on 2nd Dec 2011, I was told that only one ZDI is delivered. It may be correct or wrong information but I came to know from the external sources that it was not one but many swift ZDi were delivered before that date. Therefore to make an enquiry I went to Automotive Manufactures Pvt. Ltd. with a bankers Cheque and asked them to deliver my vehicle or else give me in writing the waiting number of mine as on booking date and as well as on 13th Dec 2011. The branch Manager refused to give waiting Number, Instead he gave me a letter stating that my car will be delivered within 2 months and I shall be allotted very 2nd swift ZDi metallic white as and when dispatched by MSIL. One may believe or not I experienced that the dealers are miss communicating with the customers. It is my request to Maruti suzuki Pvt. Ltd. to look into the matter seriously and see such that customers get the right information from the distributors. Also I request you to verify the actual booking list names and delivery list names at Automotive Manufactures Pvt. Ltd., Latur(Maharashtra) and if possible let me know on my mail Id, when I can get my car?


Regards
Suresh Halhalli
Email: srhalhalli@gmail.com
Mob: 09423345533

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