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Airline Complaints, Air Ticket Agent Complaints Consumer Complaint About Flight Ticket, Makemytrip.com, Bangalore


Complaint ID: 31951 2011-12-27 Posted by: HEMANTH KUMAR


Post a Similar Complaint!

N.Hemanth Kumar
#2-152,Sri rama temple street,
Rompicherela-517192
Chittoor(Dt)
Andra Pradesh.
Mob:090084 22239

Date : 27/12/2011

Dear sir,
Sub : Help me to refund amount from Make My Trip.com
Ref Id No: 207641070
With reference to the above subject, I would like inform you that I have booked Flight ticket from Bangalore to Delhi through makemytrip.com through my ICICI Debit card on 18th Nov 2011.But the transaction was not completed and amount was deducted in my account of Rs.13,972.00(Thirteen thousand nine hundred and seventy two only).
I have complained to makemytrip customer care, they don’t respond any thing from past one month. Please find the below details:
Name : N.HEMANTH KUMAR
ICICI Request Id : 207641070
Makemytrip details:
Site Name : makemytrip.com
Date : 18/11/2011
Reference Id : [111206-008636] IN1112B03992-B2C-OFF-Air Domestic
Amount : Rs.13,972.00
(Thirteen thousand nine hundred and seventy two only)

Please find the details, take the necessary action on this case and help me to refund the amount immediately.

Yours truly,

N.Hemanth Kumar
+91 90084 22239

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COMMENTS BY USER (Admin will NOT reply to Comments posted here. For Admin response, submit complaint form)
Date: 2011-12-29 by MakeMyTrip Care
Dear Mr.Hemanth,

With reference to your post above, please note that our customer service representative is in touch with you and your case will be resolved at the earliest.

Regards,
MakeMyTrip Care

Date: 2011-12-27 by MakeMyTrip Care
Dear Hemanth,

With reference to your post above, please note that our customer service representative will contact you within 24 hours to assist you further.

If you do not hear from us within that time, please write to us at triphelp@makemytrip.com and quote your Booking ID or reference number so we can retrieve details of your reservation promptly.

Regards,
MakeMyTrip Care

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