Electronics Cameras& Mobile Phones , Mobile Phone Complaints Consumer Complaint About Mobile, Reliance Mobile, Delhi |
| Complaint ID: 32572 | 2012-01-05 | Posted by: Ruby Kaur Pal |
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Since my Mobile No 9311275464 had been lost in hospital I requested your company customer named Shyam & others to terminate all services on 7 Dec 2011(Interaction ID 167377031).But the bill dt 27 Dec 2011 showed the service charges for the period even after 07 Dec 2011 which is not justified as the customer care complaint has been lodged on 07 Dec 2011.The Discounted Usage Summary enclosed in bill showed MCA 30 day subscription for the period 24-12-2011 to 23-1-2012,local calling pack Rental 23-12-11 to 24-12-2011,Monthly rental charges 23-12-2011 to 24-12-2011,all other charges rent charged even after date of theft i.e 07-12-2011.Please correct the bill as it is not justified that evenafter intimation on 07-12-2011 lost complaint requesting termination of all services discontinuing mobile how the bill has been generated for remaining period.
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