Consumer Complaints India, Online Consumer Complaints Consumer Complaint About Online Shopping, Koovs.com, Bangalore |
| Complaint ID: 33482 | 2012-01-17 | Posted by: Ratul |
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I bought wrist watch ( 11.5k) from their site and get a cash back of 2.8k . Then I bought a samsung mobile (9.5k) from their site and avail the cash back offer . After 2 weeks i got to know that they are failure to deliver my wrist watch but they have delivered mobile fone . Now when I asking for refund me back my money they are ready to deduct cash back money from my Wrist watch amount . But my point is that I have bought samsung mobile fone from them only because I got the cash back offer else I could buy from some trustworthy site.I have not unpack the samsung mobile and asking for revert back my all orders (take back mobile fone) and refund me back total amount I have paid to them . They are failure to give any commitment of refunding back money and their back end team member refuse to take my calls . My Order # 407651 / 429955
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