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Complaint ID: 33824 2012-01-21 Posted by: Vinamra Singhai


Post a Similar Complaint!

Vinamra Singhai
Jan 7

to Aanchal.sharma
Hi Aanchal,

Hey, can I get my money back?

Regards,
Vinamra



On Sat, Jan 7, 2012 at 2:16 AM, custrelations wrote:


Reference: CR/149117/2012.

Dear Sir,

PNR No : XCT7AP

Greetings from SpiceJet.

Please note that check-in closes 45 minutes prior to the scheduled departure of the flight. As per our records, you reported at 1445hrs for a flight departing at 1819 hrs as a result of which the ticket was delcared as No Show. As per SpiceJet’s policy the amount on a No Show ticket is forfeited.

Hence the amount of 221 INR towards Passenger Service Fee Rs.155 Government Service Tax Rs.155 and User Development Fee Rs.260 has been refunded in the agency deposit dated 02nd December’2011.

Kindly claim the same from the agency as per your terms of contract with them.

In case you need further clarification/assistance, please feel free to get in touch with us.

Thanks & Regards,
Nupur Chandok,
Customer Relations,
Spicejet Limited.

Toll Free : 1800-180-3333
Mobile : 0987-180-3333
Fax No. : 0124-3913853
Website : http://www.spicejet.com

\\\\\\\"flying for everyone\\\\\\\".



From: Vinamra Singhai [mailto:vinsin328@gmail.com]
Sent: Friday, January 06, 2012 11:57 PM
To: custrelations
Subject: Fwd: [Aanchal-73812] Refund of Rs 636 for cancellation of flight ticket (Resolved)

Hi,

Can you please confirm that cancellation amount has been refunded to IBIBO?

Thanks and Regards,
Vinamra

---------- Forwarded message ----------
From: Vinamra Singhai
Date: Sun, Jan 1, 2012 at 8:06 PM
Subject: Re: [Aanchal-73812] Refund of Rs 636 for cancellation of flight ticket (Resolved)
To: Aanchal


Hi Aanchal,

What is the status of my refund from Spice Jet?

Cheers,
Wish you a very happy New Year!
Vinamra


On Mon, Dec 19, 2011 at 12:56 AM, Vinamra Singhai wrote:
Hi Aanchal,

Please find attachment in JPEG format as requested to process refund request for flight cancellation.

Thanks and Regards,
Vinamra


On Mon, Dec 19, 2011 at 12:01 AM, Aanchal wrote:
Goibibo

Hello,

You recently logged a ticket with a subject of Refund of Rs 636 for cancellation of flight ticket with us. This e-mail is to advise you of a resolution to that ticket.

The following resolution was added to ticket [Aanchal-73812]:

Unfortunately, As per your mail, I would like to inform you that, I’m unable to open the attachment for the related tickets with PDF format. Please resend the attachment directly to me with JPEG format so that I can resolve the case right away.
Can you please confirm that this resolution addresses your needs so we may close this ticket? If you have any further queries, or if you do not believe this resolution is adequate, please reply to this e-mail and keep the subject intact.

If you wish to view this ticket online, you can visit http://api.goibibo.ibibo.com/helpdesk/view/?ticket=Aanchal-73812&email=vinsin328@gmail.com.

Best Regards,

Aanchal
Aanchal.sharma@ibibogroup.com

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