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Website Complaints , Online Shopping Complaints Consumer Complaint About Online Shopping, Www.koovs.com, Hyderabad.


Complaint ID: 33863 2012-01-22 Posted by: Syed Mohsin Hassan


Post a Similar Complaint!

I had made an online order from www.koovs.com. I have already made the online payment of Rs.2555 and I have not got any update about my Order.

My order details:

Order Number : 399649 Order placed on: Jan 02, 2012, 12:57 AM
Online Order Status: Complete

Freesize: Freesize
Quantity : 1 Shipping Status - In progress Total Price Rs.2555

it has been 22 days since I have placed the request and I don’t have any update about My Order, any time I called the number: +080-67880666 I get the message all the Customer service Agents are busy your call is Important to us please stay online and when I send emails to info@koovs.com, I don’t get any reply.

I want them to deliver the product as soon as possible or give me my money back.

Thanks,
Mohsin

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COMMENTS BY USER (Admin will NOT reply to Comments posted here. For Admin response, submit complaint form)
Date: 2012-02-21 by puja tulsiani
Dear Sir,
no action is taken on
the 6 feb delivered damaged item yet
order: 472840,
5788 complain number, i have already complianed about this damaged
product 8 times to you on mail

Its now the height of patience, i urgently require a quick action now
from your side

COMPANY RESPONSE  


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