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Website Complaints , Online Shopping Complaints Consumer Complaint About Shopping, Naaptol, Bareilly


Complaint ID: 34882 2012-02-03 Posted by: Rajiv Paul


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Hi this is to inform you that i have ordered one new jersey polo club jacket from naaptol on 26th jan\\\\\\\'12 and one polo club sunglass & polo club watch is free with that jacket,i have received my order on 03rd Feb\\\\\\\'12 and i have paid 2,500 for this, when i opened the parcel i have received one wind sheeter in the name of jacket and its worth is not more then 600 rs in the market + a very bad quality of sunglass which i can get from the market in 200 rs and a watch in which dialer is not in a proper position & also it is not working, when i called on your helpline no.the representative is not wnswering in a proper way and is not ready to help me out, he is telling me that if am not satisfied with the quality i can send it back to Mumbai office otherwise i have to use these things, i am very dissatisfied with the services of your company and this is my first & obviously a last bad experience of online shopping,you are requested to give my money back & please take your jacket & all the free gifts from me as soon as possible, i am sending this mail to your helpline as well as doing cc to consumer court also so that i can get my money back as earliest..

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COMMENTS BY USER (Admin will NOT reply to Comments posted here. For Admin response, submit complaint form)
Date: 2012-02-04 by Naaptol_Care
Dear Mr.Paul,

We regret for the inconvenience caused to you.

We would surely help you,kindly help us with your order id so that we can assist you further.

Please be assured of complete resolution.



Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

COMPANY RESPONSE  


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