Airline Complaints, Air Ticket Agent Complaints Consumer Complaint About Flight, Travelocity India, Mumbai |
| Complaint ID: 3489 | 2010-08-18 | Posted by: VISHNU RAM |
|
Post a Similar Complaint! |
I have been using on booking agents to book my tickets. Trvelocity gives a slightly better rates but after booking they do not allow you to access them for any clarification or help which others do.I booked my ticket on Travelocity(ID 102381686) mumbai-nagpur Go air(PNR No 11CFA). The flight was cancelled and travelocity informed me about the same at 6.15PM afteerr i reached mumbai airport. They neither did any rescheduling like all other agenceies or airline). I had to stay inMumbai because all tkts to nagpur next day morning was full by that time. Full Refunf form signed by GoAir is with Me. But travelocity does not refund money. TRAVELOCITY customer care nos are most of the time not reachable. These online booking agencies who take money from public without service should be penalised as per Indian Law. CanIget their official address so that Legal notice can be sent for Refund.Otherwise all airlines who accepts their booking should be a part of such conspiracy to cheat unsuspecting public. (Go air has given me the refund Form Duly signed)
ALERT! Please note that for action by Complaints-India and to inform companies about your complaint, you have to file a FRESH COMPLAINT using COMPLAINT FORM, ONLY! |
