Complaints India

FROM:- DR. ANIL THAKRE DATED 9TH FEBRUARY’2012
RAJOURI GARDEN ,NEW DELHI.
E- MAIL:- anilkthakur@sify.com
MOBILE:- 09540588794 ( PLEASE CALL AFTER 4:30 PM AS MAY NOT BE ABLE
TO PICKUP PHONE BEFORE THAT OWING TO PROFESSIONAL
LIABILITIES- DOCTOR ) *****

AN OPEN LETTER FOR DISCUSSION WITH MR. ANIL AMBANI WHO IS RESPONSIBLE FOR EVER DEGRADING COMMUNICATION EFFICIENCY OF HIS COMPANY BY HIS VICARIOUS LIABILITY. RELIANCE NOW STANS FOR
R REGRESSION E EVER L LASTING I IN A ANIL AMBANI N NET C CONNECT E EMPIRE

SIR,
THIS IS TO APPRISE YOU OF THE FACT THAT I HAD SENT MAIL TO THE FOLLOWING customercare@relianceada.com /broadband@relianceada.com /IDC.Salesdesk@relianceada.com/ Rcomappellateauthority.Delhi@relianceada.com /ddgpg-dot@nic.in /ada@rel.co.in /netconnect.broadband@relianceada.com /rcomnodalofficer.delhi@relianceada.com . LET ME GIVE YOU A BRIEF SUMMARY.
I HAD PURCHASED A BROADBAND CONNECTION RELIANCE NETCONNECT 3G DATA CARD DEPICTING SPEED AS UPTO 21MBPS ON 3/4TH FEBRUARY’2012 FOR RS. 3100/- AS HARDWARE PRICE AND PLAN OF RS. 1200/- APPROX WITH DOWNLOAD OF 15GB DATATHE SIM NUMBER WAS TOLD TO ME TELEPHONICALLY AS 7827368015 BY THE EXECUTIVE MR. MANISH MOBILE NUMBER 9350996000 OF MATRIX TECHNOLOGIES UNDER CAPTION OF RELAINCEWEBWORLD EXPRESS G-4 RG COMPLEX SECTOR-5 MLU DWARKA-75.. I WANT TO BRING TO THE KIND NOTICE OF YOURS THAT YOUR SO CALLED ESTEEMED COMPANY IS PUTTING WRONG CLAIMS BY RELIANCE COMMUNICATIONS TO THE GENERAL PUBLIC OF REPUBLIC OF INDIA BY FALSE COMMITMENTS AND PROMISED THROUGH FALSE MEDIA PRINT OR AUDIA OR VISUAL BY JUGULARY OF THE WORDS. AS PROVIDING OF THE BROADBAND SPEED UPTO SAY21MBPS WHICH THEN INCLUDES 0 TO 21 AND THEY SUCCEED THAT IF THEY ARE ABLE TO PROVIDE ANY SUCH SPEED FROM ZERO UPTO 21MBPS THEY FEEL THEY ARE SAFE AND ALSO IN COURT OF LAW OR APPELLATE AUTHORITY THEY ARE SAFE. IWANT TO EMPHASIS ON THE FACT THAT SINCE I PURCHASED THE SAID DEVICE I HAVE NOT GOT SPEED ON AN AVERAGE MORE THEN1-2 MBPS
WITH CONTENTS ATTACHED WITH THIS MAIL. FURTHER TO SAY THAT I DID TRY TO BRING THE MATTER TO ALL CONCERNEDD AND ATLAST I HAD TO BRING THIS MATTER TO THE MINISTRY OF INFORMATION& BROADCATING /TELECOM. ITRIED TO APPROACH YOU ON NOMBER 022-30327000 ON 09 FEB 2012 AT 11:55AM BUT , AS NO BODY IS TELLING THEIR NAME( MAY BE AFRAID OF YOU) BUT I PRESUME MIGHT BE YOUR SECERATARY WHO ALSO DID NOT HELP ME JUST ASKED THE CONCERN , NOTED MY MOBILE AND RUDELY PUT DOWN THE RECEIVER. IT IS WHAT THAT IS WELCOME TO YOUR CUSTOMER WHO MADE YOU ACHIEVE THE STATUS YOU GOT TODAY BY BLESSINGS OF THE EVERLASTING AND GOD OF WORDS LORD JESUS, THEN I AM SORRY YOU ARE AS MATRIALISTIC THEN ANY OTHER HUMAN BEING. YOU ARE NOT ANIL AMBANI WHO SHOULD BE DIFFERENT AND THANKFUL TO LORD JESUS FOR THE GAINS HE HAS GIVEN YOU WITH HIS AUTHORITY OF GIVING AND TAKING. DETAILS YOU CAN HAVE FROM ATTACHMENT. I HOPE YOU WILL DO JUSTICE IN HIS NAME . PRIOR TO THAT I DID TRY TO TALK TO THE NODAL OFFICER NEW DELHI MR. ANUJ BAHUGUNA AT 11:30AM AND SOME EXECUTIVE/ HIS PS MR.SAAGAR DID NOT CONNECT ME TO TALK DIRECTLY TO HIM. IF SUCH IS THE BEHAVIOUR OF YOUR OFFICIALS AND EGO , I CAN EASILY UNDERSTANDS YOURS.OK, WELL STILL, THANK YOU AND MAY GOD BLESS YOU.
SUBMITTING IN HIS NAME WAITING FOR THE DAY OF JUDGEMENT.THIS DAY 9TH FEBRUARY’2012 AT 12:50PM.
DR. ANIL



To
The Chief Customer Care Official/ CEO
Reliance Communication
A Block, 2nd Floor,
Reliance Communications Limited
DAKC, Kopar Khairane,
Navi Mumbai – 400 710
Fax: 022 303 88005
ALTERNATIVELY
Reliance Communications Limited
Dhirubhai Ambani Knowledge City Navi Mumbai 400709, India. Tel No: 3037 3333
FIRST INFORMATION COPY TO TELECOM MINISTER AND PUBLIC GRIEVENCCES CELL OF THE MINISTRY TO IMMEDIATELY SUSPEND THE LICENCE OF RELIANCE OR ITS ASSOCIATE COMPANIES FOR ILLUSION THEY HAVE PRODUCED IN THE MINDS OF PEOPLE OF REPUBLIC OF INDIA WITH THE HELP OF MEDIA.
SUBJECT:- WRONG CLAIMS BY RELIANCE COMMUNICATIONS TO THE GENERAL PUBLIC OF REPUBLIC OF INDIA BY FALSE COMMITMENTS AND PROMISE THROUGH MEDIA PRINT OR AUDIA OR VISUAL BY JUGULARY OF THE WORDS.
Sir,
This is for your kind information that I had purchased a broadband connection depicting speed as upto 21MBPS on 4th February’2012 for Rs. 3100/- as hardware price and plan of Rs. 1200/- approx with download of 15GB data.( Details of DATA CARD attached as scanned image). The SIM Number was told to me telephonically as 7827368015 by the Executive Mr. Manish Mobile number 9350996000 of Matrix Technologies under caption of RELAINCEWEBWORLD EXPRESS G-4 RG Complex Sector-5 MLU DWARKA-75. I had submitted the required documents as ID proof as Voter card and nod PP photograph. I want to bring to the kind notice of yours that your so called esteemed company is putting WRONG CLAIMS BY RELIANCE COMMUNICATIONS TO THE GENERAL PUBLIC OF REPUBLIC OF INDIA BY FALSE COMMITMENTS AND PROMISED THROUGH FALSE MEDIA PRINT OR AUDIA OR VISUAL BY JUGULARY OF THE WORDS. AS PROVIDING OF THE BROADBAND SPEED UPTO SAY21MBPS WHICH THEN INCLUDES 0 TO 21 AND THEY succeed that if they are able to provide any such speed from zero upto 21mbps they feel they are safe and also in court of law or appellate authority they are safe. IWANT TO EMPHASIS ON THE FACT THAT SINCE I PURCHASED THE SAID DEVICE I HAVE NOT GOT SPEED ON AN AVERAGE MORE THEN3-4MBPS WHICH ALSO GOES TO EVENZERO AND VARIATION IS SUCH AS WHEN LOOKING AT THE TRANSFER DATA GRAPH ITS VARIATIONS ARE INEXPRESSIBLE IN WORDS THAT IS NO CONSISTENT SPEED AND IT CHANGES REGULARY AND FREQUENTLY FORM ZERO TO 3-4 OR IF LUCKY 7MBPS FOR A FEW SECONDS AND THEN BACK TO GROUND REALITY OF MAINLY ONE OR LESS THEN ONE MBPS. IT IS MY SINCERE REQUESST TO HELP PEOPLE OF INDIA SAVE FROM SUCH KIND OF TELECOM COMPANIES WHICH I CONSIDER THEM AS LEARNED THIEVES OR CHEATERS WHO HAVE LINCENSE OF CHEATING BY WAY OF JUGULARY OF WORDS AND FALSE COMMITMENTS THROUGH WRONG ADVERTISEMENTS. IF THE SAME IS ALLOWED TO FLOURISH I HOPE THESE PEOPLE IN DISGUISE OF LEARNED AND LICENCED CHEATERS ARE CAUSING NOT LOSS OF PRESTIGE TO INDIA AS MANY FOREIGNERS MIGHT ALSO BE BUYING THIS PRODUCT BUT ALSO MAKING PEOPLE TO LOOSE THEIR HARD EARNED MONEY AND THUS OVERALL AFFECTING THE NATIONAL LOSS OF GDP AND FURTHER CAUSING LOSS OF TRUST AMONGST ALL AND CAUSING LOTS AND LOTS OF FRUSTRATION EVEN TO PROFESSIONAL CLASS AS MY SELF DOCTOR OR TO ENGINEERS , LAWERS, AND WHAT NOT THE CATEGORY OF CLASS THEY ARE SPREADING THEIR CLAWS LIKE THAT OF SCORPION AND WANT AGIN TO MAKE INDIA PROGRESS TOWARDS SLAVE COUNTRY ECONOMICALLY BY HITTING HARD THEIR HARD EARNED MONEY AND TO THEIR EMOTIONAL AND MENTAL PEACE , THE LONG EFFECTS OF WHICH ,I WARN THE MINISTRY OF TELECOMMUNICATION COULD BE SO DAMAGING TO OVERALL LOSS OF REPUBLIC OF INDIA THAT IT IS INEXPRESSIBLE BY WAY OF WORDS.
WITH THIS I REQUEST THE CONCERNED VENDOR AND COMPANY TO PAY FOR MY FINANCIAL LOSSES ALONG WITH COMPENSATING ME FOR MY MENTAL HARRASSMENT WITHIN 7 DAYS FAILING WHICH I WILL TAKE THIS MATTER TO THE CONSUMER AS WELL AS CHARGING THE COMPANY UNDER SECTION 420.
FURTHER THAT ANY INCOMPLETE RESPONSE BY THE COMPANY TO THIS MAIL LIKE THE COMPANIES USUALLY DO THAT “ THANKS FOR RAISING THE CONCERN AND WE WILL REVRT BACK TO YOU . SORRY FOR INCONVENIENCE” WILL NOT NOW BE TAKEN AS PREJUDICE TO THEIR FAULTS AND LACUNAE.
FURTHER THAT I REQUEST CUSTOMER CARE OFFICIAL TO GIVE ME DIRECT MOBILE OF SH. ANIL AMBANI OR HIS MAIL IMMEDIATELY AND NOT PROVIDING OF THE SAME MAY BE TAKEN AS SERIOUS. AND THAT IF THEY DO NOT PROVIDE THE SAME TO ME BUT MUST BRING THE MATTER TO THE KNOWLEDGE OF THE ANIL AMBANI.
FURTHER THAT WITH SUCH GIMMICKS THEY HAVE TOTALLY VIOLATED THE CODE OF CONDUCT BY THEM AT SITE http://www.rcom.co.in/Rcom/aboutus/overview/pdf/final_code%20_2.09.11_.pdf
FURTHER IF THE COMPANY IS NOT ABLE TO RESOLVE THE PROBLEM WITHIN 24 HRS FROM THE DATE OF DISPATCH OF THIS MAIL ALL MY LOSSES BE COMPENSATED INCLUDING COMPENSATION FOR MENTAL HARRASSMENT AND MY CONNECTION MAY BE IMMEDIATELY TERMINATED INN THAT CASE AND ACTION BE TAKEN AGAINST THE COMPANY FOR BEFOOLING THE CUSTOMERS OF REPUBLIC OF INDIA.
THANKS
DR. ANIL K THAKUR
NB:- COPY OF THIS BY ALL AVAILBLE MAILS OF HIGHER OFFICIAL OF COMPANY WITH FIRST COPY TO MINISTER OF TELECCOM, PUBLIC GRIEVANCE CELL BY MAIL AND PRINT COPY OF THIS AND SUPPORTED DOCUMENTS( ALSO BEING SENT AS SCANNED IMAGE ATTACHED TO THE MAIL)

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