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Website Complaints , Scam Website Complaints Consumer Complaint About Flower Delivery, Www.phoolwala.com, Gurgaon


Complaint ID: 35453 2012-02-14 Posted by: Rajender


Post a Similar Complaint!

Hi,

I placed two orders from www.phoolwala.com which were scheduled to be delivered on Valentine Day 14/02/2012. I instructed them to deliever the order before noon. It has been 2 pm now and nothing has been delivered so far. I tried to contact on their website number but either it goes engaged or nohting happens in the end. It is a horrible experience. These useless fellows have made this a horrible day instead of a memorable day. Please take strict action against such fraud people. Who give them licences to sell things on net when they don't have the capacity to deliver the stuff.

The oder numbers are 103353 and 103278 respectively for your information.

Regards,
Raj

Advice by Experts:

Most Indian websites never deliver in TIME. Its better not to have high expectation from service providers. If delivery for not happen in 3 days, then IF you have paid by Credit Card, initiate Charge Back Process. (Check in Google). Only credit card payment has facility for buyers to initiate charge back and get full money refunded by credit card company directly.

Please note that the message of Prize Winning is FRAUD SMS sent by Cyber Criminals. Its aimed at taking money from innocent people as different fees and charges. There is no such Lottery nor any prize. Do not think you are LUCKY! The same fraud message is sent to lakhs of people saying “YOU HAVE WON”. Some fellows will be stupid and believe the fraud SMS and contact Cyber criminals who will take lakhs from YOU by saying people have to first pay fees!! Its a fraud run by Nigerians and their Indian agents who act as RBI officers, customs officers etc to trap people

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COMMENTS BY USER (Admin will NOT reply to Comments posted here. For Admin response, submit complaint form)
Date: 2012-05-09 by Narendra Shukla
I bought a gift (order number 105174) for my friend on 9-May-12 and requested the delivery after 11 AM. In Agra. In morning at 10:30 AM, I called at the number given on the website to just confirm if everything as per schedule. And here I got surprised, because they were keep telling me that due to server problem they are not able to process my order so far. Fortunately, I sent the screenshot which I took while on booking the gift and send it to the lady available on the phone. I have been assured that order is processed and it will be delived in 1 hr. that mean by 1:30 PM. However, after several follow-ups, I have been told that it will be delivered by 5 PM.

I am so much disappointed with the time performance of this company and I believe they are highly misleading to their customers by touting on their website. I will not recommend this to any of my friend and colleagues and will take the legal action against the company.


Date: 2012-03-26 by tina
 Gifts to India , Flowers to India, Cakes to India,Same Day delivery all over India
 http://www.lovenwishes.com

Date: 2012-03-17 by tina
 Gifts to India , Flowers to India, Cakes to India,Same Day delivery all over India
 http://www.lovenwishes.com

Date: 2012-03-16 by sheenu
 Gifts to India , Flowers to India, Cakes to India,Same Day delivery all over India
 http://www.indiaflowermall.com

COMPANY RESPONSE  
Gift not delivered
 
Complaint ID: 35453 Response Date:2012-02-14 Responded by: Phoolwala.com

We apologize for the inconvenience caused.We shall check the status and update with you as erly as possible

 


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