Telecom Service Complaints, Tata / Vodaphone Complaints Consumer Complaint About Telecom, Vodafone Kolkata Billing Department, Kolkata |
| Complaint ID: 35623 | 2012-02-16 | Posted by: Daipayan Das |
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Hi this is to infrom that after I have activated blackberry services on my vodafone connection no 9830109747 with a Rs 599 unlimited plan which claims to provide me unlimited surfing I started receiving inflated bills from odafone for usage of some vodafone live .when this issue was raised vodafone replied that whatever data surfing was done from my end it was incorrectly being routed through their vodafone live service hence they processed the credit on my account however for the month of november 2011 they did not credit my account which has made my account overdue by Rs 1700 as per them .I have not received any response inspite of following up the issue with vodafome customer care , their relation ship managers unfortunately I have not received any response after sending several mails to their corporate care id moreover my outgoing connection was barred in between for no reason inspite of making the current payments by the due date .I have had this connection for long now and its really unfortunate and frustrating to receive such treatment from a service provider like vodafone .kindly assist in getting this resolved as I am really frustrated about the situation .
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