Airline Complaints, Air Ticket Agent Complaints Consumer Complaint About International Flight Ticket Booking, Makemytrip.com, Hyderabad |
| Complaint ID: 4501 | 2010-09-17 | Posted by: Padmaja Vemuri |
|
Post a Similar Complaint! |
I have booked Hyderabad to Johannesburg through makemytrip.com on 07th Sep 2010.After transferring the money through SBI net banking, my booking was not successful due to system error. Also received a mail from makemytrip that my money will be refunded within 48 hours as the transaction was unsuccessful.From then whenever i contact customer service they keep extending the request to 5 days to 7 days. I confirmed with the bank that money has been transferred to makemytrip account. It\'s large amount in the transaction and I am fearful if makemytrip will ever refund my money. I called them today again and they extended the wait time to another 7 days. They always keep the call on hold for long time and come back with the response that their account department is checking and they need 5 to 7 days more to verify. Request you to help getting refund immediately as I was unable to book my flight as the money is blocked.Booking ref:IN1009B02628
ALERT! Please note that for action by Complaints-India and to inform companies about your complaint, you have to file a FRESH COMPLAINT using COMPLAINT FORM, ONLY! |
