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Electronics Cameras& Mobile Phones , Camera Complaints Consumer Complaint About W350, Ebay - Astelcorp, Hyderabad


Complaint ID: 7479 2010-11-18 Posted by: Indian


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I have purchased W350 from this fraud seller \"Astelcorp\". As per advt, it should have
1. Brand new W350 + charger + battery + pouch
2. 3 years sony warranty
3. 4 GB SD card

Ebay Item Id 330457802767

After receiving I was shocked.

W350 camera in W310 box. The features of W310 is covered with w350 features by putting stickers. Cheating...., ok at least camera is W350 (but who knows it may be used one?)
3 years sony warranty??? sent a slip which doesn\'t have tax invoice, put his own stamp \"3 year warranty\". When I called and asked about sony warranty, the reply is \"AstelCorp is renowned organization. It has MOU with Sony India. If u have a problem, go to Sony service center and say AstelCorp\". Funny...Isn\'t it?
Note: I have confirmed from Sony-Hyd that they didn\'t have agreement

4 GB SD card : Unknown make, china maal bhaai

Last, but not least. This guy cheats by sending a slip which says \"To activate warranty, buyers should give five star rating with in 24 Hrs of receiving the item\". It also says, if we provide 5 star rating we will get card reader worth of 750 Rs free. I will get it here for 50 Rs. Open fraud. eBay knows this. But, they don\'t take action.

thank GOD. eBay has guarantee program. I got my money back.

But, I have spent 50+ mins of STD calls. Local calls to courier guys.
Lot of head ache.

People should know about these culprits.

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COMMENTS BY USER (Admin will NOT reply to Comments posted here. For Admin response, submit complaint form)
Date: 2011-03-24 by Sumangal Nevatia
I, Sumangal Nevatia, strongly support this complaint. I, Sumangal Nevatia, strongly support this complaint. I, Sumangal Nevatia, strongly support this complaint. I, Sumangal Nevatia, strongly support this complaint. I, Sumangal Nevatia, strongly support this complaint. I, Sumangal Nevatia, strongly support this complaint. I, Sumangal Nevatia, strongly support this complaint. I, Sumangal Nevatia, strongly support this complaint. I, Sumangal Nevatia, strongly support this complaint. I, Sumangal Nevatia, strongly support this complaint.

Date: 2011-03-15 by ken samuel
Report of my purchase of Item my purchase on Ebay.

On the 20th of april I put a bid on a Portable Oxygen Constrator Generator portable n. I then recived an email from ebay showing that I had bid on the Oxygen Generator and I was taken to page showing the details of the sellers bank account details listed below:

This is the details I was given buy the email from Ebay they are the details where I was to pay for the Item: 230498634457

our Bank wire transfer information:
Bank Name: Bank of China
Bank Branch: BANK OF CHINA, SHANGHAI, MEILONG SUB-BRANCH
SWIFT Code: BKCHCNBJ300
Bank Account Number: 403950301880737518
Bank Account Holder Name: Bai Aoran
Bank Account Ho lder Address:
No.67, Lane 1305, LongWu Road, XuHui District,ShangHai, China
Bank Account Holder Phone Number: 15821782350

The next on the 21st I went to the Halifax Building Society and one of the Halifax kindly filled a recept bank transferto the bank account details listed above the sume of £187 plus 19.99this was paid buy Halifax Visa Card wire treansfer so there is a recpt of the wire transfer paymet to the Bank of China whos account is named Bai Aron and the above numebr the next day I got an email form ebay and a person who works for the company; named fanzhu claiming that I had not paid it was after this first email that my communication with this company has got worse and worse and I am now beginning to get very frustarted with them. I have attempted to point out that the money has been sent to them and is sitting in their account they are totally unwilling to acknowlage this fact even when my recpt from halifax Building Society Llanelli clearly shows the above information. I have sent the company Lovehappyshopper a photo copy of my Halifax Building Sociaty wire transfer recept. I have also sent the company a transfer tracking code: URB 110520007937








so that they can monitor where the money has been transferd to to try and help them.

I am beginning to think that there is something funny about this whole set up because a day later I had an email from the person named fanzhu who said that the money was in the wong account the one suppleied buy Lovehappyshopper trough the Ebay website number: 403950301880737518 and I was to go back to my bank and transfer the money from the account above to a new account:
40395030188737518 my bank cant transfer money from a back account that is in another back and it was the company Lovehappyshopper who supplied the first bank account details in the frist place I think that either the is something funny going on or the company Lovehappyshopper has supplied the wrong informat though the ebay website

I think now after all the emails and contacting ebay who are just not intersted in helping me in any way to deal with this company now its time that this its should be invstigated buy the police as I am having a real problem dealing with this company its time the whole matter should be invsigated buy the Hong Kong Police fraud department perhaps then things will start moving and this silly mess can be brought to an end Kenneth Samuel.

Date: 2011-02-16 by Pinaki Mehta
You are lucky man. One of my friend lost his money for the product bought online.

COMPANY RESPONSE  


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