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Consumer Complaints India, Consumer Complaints Consumer Complaint About Ombudsman, Banking Ombudsman, New Delhi

Banking Ombudsman /  Ombudsman

Consumer Complaints India /  Consumer Complaints
Address of Banking Ombudsman in Cities, Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad,others Complaint, New Delhi

Complaint ID: 921 2010-04-30 Posted by: Prasad


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Date: 2012-05-09 by madan mohan yaduvanshi
I am MADAN MOHAN YADUVANSHI, customer of ICICI bank, Vikaspuri branch, my A/C no. is 629601515474, I withdraw Rs. 2000 from Dhan Laxmi Bank ATM on Monday 07/05/2012 at 6.20 pm and when on next day i.e. Tuesday 08/05/2012 I went to Standard Chartered bank to deposit money then bank personnel told me that your one note of Rs. 500 is fake, after that I went to the Dhan Laxmi bank and explained them the issue, then they told me that you will have to go to ICICI bank ,we are (Dhan Laxmi bank) not responsible for this. Then I went to the ICICI bank and explain the situation but they also told me that ICICI bank is not responsible for this.than i called up customer care of ICICI bank and they all so saying we are not responsible for that. Both bank did not help me. Please let me know where should I go to get the solution?
Date: 2012-04-30 by Dr.Sabitha
SIR
I applied bank loan in vijayawada canfin as profession i am a doctor but they made me run for the documents and they rejected my application on the pretext that i am not getting regular salary but i am earning more money to pay the EMI from my clinic.Please do the needful by taking necessary action.my contact no:09246663335
Date: 2012-04-14 by Nitin Goel
Hi,

This is in bring to your notice that I am having the showroom cum office space of 19.5’ X 38’ at the following address. If anytime you are interested to open your branch with the requirement of the above dimension then please feel free to call me anytime for the space on RENT.

SHOWROOM CUM OFFICE ADDRESS

Mr. Nitin Goel
Samania Gate
Near Old Police Line School
Patiala(Pb) – 147001

Looking forward for you positive and quick reply.

Thanks & Regards
Nitin Goel
#3745/2 Samania Gate
Near Gita Bhawan
Patiala(Pb) – 147001
M. NO. - +91-8427766445
Email Id - goelnitin84@gmail.com
Date: 2012-03-31 by Nina Thakkar


Sub - COMPLAINT AGAINST HDFC BANK LTD
REF – HOME LOAN A/C NO 90025824
Dear Sir,
We had taken Home Loan from Centurian Bank of Punjab Ltd in the year 2006 at floating rate interest @ 9.25 % p.a. in the year 2007 HDFC BANK has capture Centurian Bank and our loan is automatically transferred to HDFC BANK LTD .
As HDFC Bank is not in the business of home loan but their subsidy hdfc ltd is exclusively in the business of home loan. As I am the share holder of HDFC BANK LTD as well as HDFC LTD.
I had lodged my complaint long back that HDFC BANK had incorrectly and deliberately and purposely keep my home loan with their portfolio and cheated us to get the interest rates benefit and charged me interest @ 14.50 % which is at least 40% higher than their subsidy HDFC LTD ,
We are denied to pay the installment @14.50 % p.a. and strongly objected the same , we had stop our ECS from ICICI as we had closed our bank A/c with ICICI since last 4 years and under protest we are paying the EMI of Rd 69917/- every month without any default from our side ,
In the year 2006 we had taken loan of Rs ,60=00 lacs and after making payment of Rs ,45lacs to the bank present outstanding remain Rs ,59=00 lacs , no bank in India is charging HOME LOAN interest @14.5% To their client .
We have request bank to give us the interest refunded as they have charged us wrongly in our account .we once against lodged our complaint to you that HDFC BANK please reverse back the excess amount which we had paid to them and calculate the interest rate compare with their subsidy HDFC LTD.
Date: 2012-03-23 by anoop.k.r
i have surrendered my canara hsbc life
insurance policy on 19/03/2012.my due date for payment of 1 lakh
premium is on 26/03/2012.
today ie on 23/03/2012, i recieved a call from INSURANCE COMPANYS
gurgaon head office,from the phone number-911244315400 that i will be
charged a penalty if 1 lakh is not there in my bank account on
26/03/2012.they said that canara hsbc is not responsible for the
penalty that bank will charge me on discontinuation of ecs and it
takes at least 20 days to stop the ecs from their side.
bank manager of canara bank gtb hospital,dilshad
garden branch said that its the responsibility of canara hsbc life
insurance company to stop the ecs before 26/03/2012 and bank will
charge the penalty if my account is hit on 26th march.he further added
that bank cant prevent me from losing money in the form of penalty for
discontinuation of ecs but only canara hsbc life insurance company can
help me in this regard if they process things faster and communicate
with the bank in this matter,or else i will have only legal options in
front of me.
BECAUSE of the sloppy way of processing
my request for discontinuation of policy i am going to lose my hard
earned money
Date: 2012-03-20 by Prof. Dr. M.Pandiyan
Respected sir,

In continuation of my letter dt 22.12.2011 sent through registered post to our OMBUDSMAN Chennai regarding SBI CREDIT CARD Office Coimbatore not giving acknowledgement and no due certificate after settled entire amount. I have clearly written in my first letter to our ombudsman office Chennai for taking necessary help and action against SBI CREDIT CARD GROUPS. Already settled entire amount. Today I have sent letter to ombudsman Chennai as per your direction after one month letter received from your office
Date: 2012-03-05 by Pharme208
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Date: 2012-02-29 by sunita kulkarni
Acknowledgement Mail from RBI, Maintainable Complaint NO. is 201112002002138

I WANT KNOW MY ABOVE SAID NO COMPLAINT STATUS. KINDLY DO NEEDFULL
Date: 2012-02-28 by SREERAM.L
TDS certificate under Form 16A has not been receved from SBI,Nanthacode Branchfor 2011-12, Thiruvananthapuram,Fixed DepositAccount No>00000031587774464,SB A/c No.31159562888
Date: 2012-02-16 by SS GHANESH
SS Ghanesh No.9, II Cross Street
Mahalakshmi Nagar
Adambakkam
Chennai – 600 088

15th February, 2012

Ombudsman - Communications
Chennai

Dear Sir,

I wish to inform you that I was using the mobile number 8939910065 and was regularly paying the bill. In one of the months, I received a bill from Vodafone stating that an amount of Rs.1,300/- to be paid towards downloading charges. I have not downloaded anything, and this has happened due to some other technical problems at their end. I was not even getting lines inside the house due to very poor network. I spoke to almost all the Executives in Vodafone regarding waiver of this amount but all in vain.

I request you to intervene and arrange to waive off this amount and oblige. I have already requested Vodafone to deactivate the numbers 8939910061 and 8939910065. They are pressuring me to pay this amount.

Kindly do the needful at the earliest.

Thanking you,

Yours faithfully,


SS GHANESH
Phone : 98840 30156

Copy to : Consumer Forum, Chennai

Ombudsman, Chennai
Date: 2012-01-27 by TRISHNENDU DUTTA
Respected sir , dated on 26.01.2012

For Your Kind Information that, two month ago we had sent a sum of Rs 100000/-(Rupees one lac only)a NEFT, on dtd. 09.09.2011 from your Canara Bank, P.O.- Krishnagar-741101,Dist- Nadia ,State-West Bengal . The transaction was made vide NEFT No. P-11090962474535 at 3.55 PM.
Name of our Bank is Angel and A/C No. - 3324201000030
But beneficiary account holder does not get the sent amount from us end till date it has not reached there.

After that day we repeatedly requested to your branch manager that our sent amount does not reflected to the beneficiary account and they are not get this amount.

So, you are therefore, requested to your goodself to reverse back the said amount or please advice us the proper process of the matter for reversing back the same. We tried to our level best by so many requests but it is unfortunately not received the amount as well as any information from your end since long back of about 140 days.

Please reverse back the amount Rs 100000 (Rupees one lac only) from beneficiary bank suspense account as early as possible in our following Bank A/C NO and favoring of the Beneficiary account Details Given bellow -

Details of Applicant (Remitter) : A/C Name M/S Angel A/C NO - 3324201000030
BRANCH CODE- 3324 , BANK NAME - CANARA BANK , BOWBAZAR, PO- KRISHNAGAR-741101,
DIST- NADIA , STATE - WEST BENGAL


Details of the Beneficiary :A/C Name - Universal digital Connect LTD, Account Number 061005000786 , Pan NO - AABCU0780F ,RTGS CODE -ICIC0000610
BRANCH CODE- 0610 ICICI Bank, DLF CYBER GREEN BRANCH , Gurgaon .

Please take necessary action so that we can reverse back the same as early as possible ,

In this connection, in spite of our several requests to ICICI Bank, Gurgaon, they have not take any action on that and also not advising us about that matter.

We will very grateful to you if you will look into this matter at the earliest
because we are already elapse more than 140 days from our working days .

Thanking you,

Yours faithfully
for M/S ANGEL
39,J.N CHATTERJEE LANE,
GOARI BAZAR ,KRISHNAGAR-741101, NADIA

MOB-9046734963
Date: 2012-01-25 by Pharmg765
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Date: 2012-01-23 by satyanarayan
Sir I am SATYA NARAYAN MY AC with BANK OF INDIA Ac.601910110005409. I did translation with PNB ATM 16/09/2011 without my trx detected 5000 from my account this time but this amount I am not received, And I claimed the concerned bank AXIS BANK through BANK BF INDIA but the Axis bank and the same was represented as successfully your transaction, This transaction no received the enter amount 5000 from my side. But this time no any action related ATM. So please provide my refund money.
Date: 2012-01-21 by Pankaj Sharma
Dear Sir,
It is bring to in kind notice of you that few years back i had Barclays credit card i did the shopping from this card and due to some problems i could not make the payment after a long time when an executive contacted me from kotak mahindra bank, He told me that you have to pay your balance with immediate effect.
I told him that i am ready to pay but i need some time i.e. 6 months i am ready to give cheques in the meanwhile my office no. changed and the existed no. transferred to my colleague (She is a lady).
Now the two men from Kotak Bank came to my home in my absence and threatened my wife and abused her latest by today that we will take the money from you at any cost in my shot and very soon. in addition to this a person from Kotak bank is giving more than 20 calls in a single day to my colleague even he knows my no. he is calling her from last so many days which is very irritating action and teases her whole day in a very bad manner.
If this calling does not stop with in next 24 hours i will not pay any penny and lodge the F.I.R. as well as to the ombudsman.
Hope you will contact to me on my existence no.

THIS IS THE LAST AND FINAL WARNING

Thanks & Regards

Pankaj sharma
shpankaj76@rediffmail.com
09871959157
Date: 2012-01-20 by Pharmb453
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Date: 2012-01-11 by Rajinder Kumar
ICICI bank ATM at Hari Nagar Clock Tower is non-functional since August 2011. A new ATM machine is also lying idle on this location. The bank neither has time to repair the old machine nor to install the new machine. This is the way ICICI Bank "RAKHE KHAYAL AAPKA". I have sent many mails and some other persons known to me have also complained about this machine but to no avail. Will this ATM ever be functional? If it cannot be made functional please put a lock on this location.

Regards,
Rajinder Kumar
Mob.: 9213979828
Date: 2012-01-08 by AMARJEET SINGH MAKAN
Sub:- CITI BANK NRI ACCOUNT HOLDER
sir,
I am of time last 6 month to against my citi bank nri banking but no postive reponse .my ACCOUNT attamp according $5000 Doller fraud. my English speaking & writing not very well plz solve my solution .plz call me my mobile no.
Your Regard
AMARJEET SINGH MAKAN
#315-45 BARLAKE AVE.
HAMILTON ,ONTARIO
L8E-3R6 , CANADA
Cell No.:- 1-905-8703069

Date: 2011-12-21 by Ganapathy Radhakrishnan
The Undersgined holding the SBI account No.000401104081 w.e.f 2003 onwards.
I have obtained the HomeLoan from Axis Bank and self issued the PDC cheque dated on 10th every month. Whereas the Axis Bank depositing the 2 days before and cheque will be debiting my account 10th early morning 9 to 9.30 am. still communicating to ICICI bank and request to submit the Inward cheque received time statement.As on date not received. your customer service responded as per the RBI rules the ICICI bank accpeting on 10th and clearing same date.
Whereas the undersgined depositing the salary cheque on 7th and it is taking clearance minimum 3 working days. Why it is not appclicable for the RBI rules for salary cheques. please arrange the statement for: axis bank despoited the cheque date and received date.
Date: 2011-11-23 by Mahesh Naik
Hello

I Mahesh Naik, having account with ICICI bank with account no. 017601506844 (Belguam branch Karnataka).002001044695(Powai Branch, Mumbai)
SO, on 18 May 2011, my id is being misused by fraud. My accounts are debited Rs 9000/- from account# 017601506844 and debited Rs 3500/- from account #002001044695 and without to my notice.

Total Amt 9000+3500= 12500/-

Then I approached ICICI branch- Manyata Tech Park (Bangalore) & Malleswaram Branch(Bangalore). But I did not get any help or concrete information about the transaction made by those branch people.
My OTP or account information is not being shared with any one. I kept those personal information with me only.
I talked to customer care (ICICI) Chennai, they raised a request no. 177327477.I came to know that transaction made from my account by fraud was for recharging the reliance mobile currency.

I have filed FIR no: 273/2011 Date 18.06.2011 in Basaveshwar Nagar Police Station Bangalore.

Last week Belgaum Branch ICICI Bank employee called and asked me to come and sign the Release Deed Format for refund of Money, So when i signed they were saying that we are only refund Rs 9000/- remaining amount we don't know.Today i have checked ICICI Bank was credited Rs 9000/- to my account#017601506844 but Reaming Rs 3500/- still not to my Mumbai Account.
I was already submitted all the details about my two accounts and Xerox copy of FIR to ICICI Bank fraud Section. But now they are saying that we do not know. I need remaining Rs 3500/- to my account#002001044695(Powai Branch, Mumbai)

If this is the case, then how come people will believe & invest in ICICI bank? How do you ensure that investors money is safe in ICICI?

Then regarding the remaining amount which is being debited from my account ( 3500/-), when I am going to get back? what procedure you are taking to track & ensure that my money will be back to me.

Kindly make it fast & do investigate at the earliest so that such occurrences never happen again.
Waiting for your positive feedback & approach to ensure my money back & safe.
Do feel free to contact me on my cell mentioned in any case.
I am happy to update you information

Thanks and Regards
Mahesh A Naik
Date: 2011-11-17 by SATYA NARAYA PATEL
Respected Sir,

Sir I am SATYA NARAYAN MY AC with BANK OF INDIA Ac.601910110005409. I did translation with PNB ATM 16/09/2011 my trx is complied enter amount 3500, but this atm detected 5000 from my account this time but this amount I am not received, And I claimed the concerned bank PUNJAB NATIONAL BANK through BANK BF INDIA but the PNB bank and the same was represented as successfully your transaction, This transaction no received the enter amount 5000 from my side. But this time no any action related ATM. So please provide my refund money.
Date: 2011-11-10 by subramani
i have paid my installments and completed at m/s canarabank on 14.06.11 at townhall branch ,madurai.they have given nodue certificates and also mentined in cibil is lossaccount how it can be? cus.id 19593657
Date: 2011-11-08 by Parameswarakumar sajja
Hi This is Sajja from cahnnai, i need assistance form you . i have taken Education loan 64000 in the yeas 2002 from the andhra bank and i have re paid on 2010 with all the interests. but still im facing the issue while receiving my documents from bank. the bank people herassing for fixed deoosit from me, im not in a position to go for fixed deposit and one of the calimate is expiring so i have produced the death sertificate also for the same, can you please suggest us where i can compliant against the bank manager.
Date: 2011-10-01 by Raghubir Prashad
Dear Sir,

I would like to bring into your kind notice that how I have been harassed by ICICI banks Collection agency named “ Profaine” and how they are playing with the system to complete their Targets,

I have got thousand of calls from profaine for the collection purpose, they have used profane language over the phone, they came at my home while I was out, and threatened my wife, Person who came at my home was named Deepak with phone number - 9958-292-164,

They called several time on my phone and threatened me, after that I have filed the FIR in Rohini, Sector -7 Police station against ICICI collect agents,

It crossed the limit when they called 100 times on my Office reception desk and when call get transferred to me and I asked them not to call on my Office desk and call my mobile then the person named Shantanu Mukherjee said that he needs the money before 4 PM Today, I explained him the situation that I do not have the Money in my pocket and I will go to the branch after office to discuss about it, then he threatened that they will continue calling me on office number and spoil my Image and take my Job which they nearly succeed, after that I called the Banker, who takes care of Profaine, when I ask him to intervene he said that they are doing their job and disconnected the phone.

Then after these people kept on calling my Office number, they spoke to the Administration Manager of my company and used abusive language against me and was advising my Managers to sake me from the Job,

Which shows the un-ehtical behaviour of ICICI collection agency, as per my observation these people can not call us on work place if we do not wish so, moreover they should not call the work place for more then1 or 2 times in a day if they do not have the Customer’s number,

It has also been observed when I went to the bank Today (01/10/2011) and shown then the Settlement letter which I received from the ICICI Collection agency Profaine was found Fake, which was confirmed by Rajesh ( Customer Care Exect.) 2nd floor, Sector – 8 Branch, they called the Banker – Nikhil Suneja and shown him the letter, moreover the phone number appeared on the file was not mine, As per Rajesh, “ It is a possibility that they have done the verification on that phone number”

Please find below the Phone numbers for the agents who work for profaine who was Rude, unprofessional, abusive, threatening, unethical,

01147616800
9899727268
9873659817
9899094167
9958292164

Sir, Such kind of agencies are not only using Mal practices to collect and harassing people but they are also hampering the image of ICICI Bank, it is my humble request kindly look into this issue seriously and take appropriate action against such Agencies.

Complainant
Raghubir Prashad
Date: 2011-09-17 by Dnyaneshwar Arjun Raskar
Dear sir/Madam,
Pls.give me my money I got your Address I can give the complant. I Know RBI Doing this bussiss throught Diller Idea care doing for RBI Pls. I requrest give my money.
With Regards,
D.Raskar
8308525473
Date: 2011-09-01 by vineet kumar
Dear ICICI Bank, I want to drag your kind attention about your non working atm machine ID NO. S1CD0272 at Central Market, Ashok Vihar, Delhi-110052 on dated 01/09/2011 at 14/30 hours............ as i am a customer of Axis Bank, Khan Market Branch, Delhi....... i am residing at ashok vihar... i went to withdraw some money from your atm where your guard was sitting and when i inserted my ATM debit card into you machine and waiting for my cash your machine got off..... and my card and cash was captured into it......... your guard Mr. Ram Kirpal (ID Card No. 1620) is a eye witness and assist me to touch with your call centre no. where i tried alot but no satisfactory response was given to me...... now i want my card back.... kindly provide me the direction what should i do...... for my card/axis bank debit card....Thanx...Regards.....Vineet Kumar Mobile No. 9911222997
Date: 2011-07-11 by AMIT V. NAIKDALAL
REF- PPF A/C NO-119 BANK OF INDIA GOREGAON EAST BR MUMBAI 400 063

In reference to above mentioned ppf a/c no I like to bring to your notice that I have paid a contribution for the financial year 2011-2012 on 02nd may 2011 for which I have acknolgement in form of deposite slip (copy of the same is attached)
When I went to the bank for updating my passbook I was surprised to know that I was given a credit on 6th may 2011 there by not eligibling me to earn interest for the month which is as per PPF rules & regulation
There fore I wish to know two things
1)does it requires 4 days for the cheque to clear
2)do customer have to bear losses if bank does not work properly
Kindly investigate the matter urgently & Settle my claim
Thanking you,
Yours faithfully


(Amit v. Naikdalal)
Date: 2011-04-08 by vijendra rauthan
Dear Respected Sir,
This is Vijendra Rauthan R/o 8/35 , 3rd Floor, Subhash Nagar, New Delhi. I am having credit card of HDFC Bank Last Seven Years. card no. is 5243681100316606 and other card which is my wife name menika rauthan I have a good record in HDFC Bank But Recently I met with major car accident and i got operated my whole abdomanal. 25 stiched on my stomuch....I am still in bed red and not go to anywhere. Facing lot of fincial difficulties and not going to office. As I have some dues in HDFC Bank Credit card and in this regards i sent to letter HDFC bank card divisiion and request please convert total outstanding balance into Easy EMI. so that i can pay easly and give some relexation. but bank rejected my requested even bank did not call me any empthy, and short out porblem. I kindly request to you please consider my problem ... and give me some relexation so that i can pay easly emi every month..... once i will recover my health entirely , i will pay entire amount at once...

I hope you will consider my problem and give me postive response....

Thnking you
Regards
Vijendra Rauthan
Date: 2011-03-26 by Usha
Thanks for the information on posting complaint with RBI
COMPANY RESPONSE  
Address of Banking Ombudsman in Cities, Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad,others
 
Complaint ID: 921 Response Date:2012-03-17 Responded by: palegar sreedhar

SBI SaiNagar, Branch Anantapur.

 


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